Hollywood Bowl Group plc
Climate Impact & Sustainability Data (2021, 2023, 2024)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:3,148.8 tCO2e
Scope 1 Emissions:560 tCO2e
Scope 2 Emissions:2,588.8 tCO2e
Renewable Energy Share:33%
Waste Generated:8,923.32 tons
Carbon Intensity:50.8 tCO2e per centre
ESG Focus Areas
- Safe and inclusive leisure destinations
- Outstanding workplaces
- Sustainable centres
Environmental Achievements
- 71.6% of our waste was recycled in FY2021
- 33% self-generated electricity in centres with solar panels
Social Achievements
- 77% of centre teams receiving a bonus since reopening in May 2021
- 98% of customers were highly satisfied or satisfied with their experience since May reopening
- 13 new candidates joined our Centre Manager in Training programme, and 47 candidates joined our Assistant Manager in Training programme
Governance Achievements
- Developed and evolved ESG strategy based on three pillars
- Continued to monitor culture through interactions with team members and regular reports from the Executive team
Climate Goals & Targets
Long-term Goals:
- Reduce Scope 1 and 2 GHG emissions by 85% by FY2026 (from FY2019 baseline), begin measuring and reducing Scope 3 emissions from 2023
Medium-term Goals:
- 20 per cent of our electricity to be generated from onsite renewables by 2028
Short-term Goals:
- 100 per cent of the electricity we purchase to come from renewable sources by 2022
- 75 per cent of waste generated to be recycled with 100 per cent diversion from landfill by 2025
Environmental Challenges
- COVID-19 lockdowns and restrictions impacting trading for over half the year
- Supply chain and labour issues affecting the hospitality sector
- Pandemic-related disruption to workforce
Mitigation Strategies
- Successful equity placing raising £30m
- Negotiated new banking facility
- Implemented simplified food menu
- Robust COVID-19 rota plan
- Introduced roaming team to plug capacity gaps
- Reinstated talent development programmes
Supply Chain Management
Responsible Procurement
- Work with suppliers to reduce salt and sugar content of food and beverages
- Strict protocols to mitigate food allergy, contamination risks
- Regular team training
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 11 (Sustainable Cities and Communities)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
- Goal 17 (Partnerships for the Goals)
The Group's strategy and initiatives contribute to these goals through energy efficiency, waste reduction, community engagement, responsible sourcing, and climate action.
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:40,760.7 tCO2e (Scope 3) + 4,024.4 tCO2e (Scope 1 & 2)
Scope 1 Emissions:647.5 tCO2e/year
Scope 2 Emissions:3,337.0 tCO2e/year
Scope 3 Emissions:40,760.7 tCO2e/year
Renewable Energy Share:12% (on-site) + 100% (purchased electricity)
Waste Generated:22,158.96 tons/year
Carbon Intensity:61 tCO2e/centre (Scope 1 & 2)
ESG Focus Areas
- Safe and inclusive destinations
- Outstanding workplaces
- Sustainable centres
Environmental Achievements
- Reduced UK direct emissions by 62% since 2016
- 100% of directly purchased electricity in the UK from renewable sources
- 82.7% of waste generated was recycled, with 100% diverted from landfill
- 12% of electricity used was generated from on-site renewables
Social Achievements
- Ranked 12th in the UK’s ‘Best Big Companies to Work For’ awards
- Increased average hourly pay for team members by over 9%
- Paid out over £2.6m in centre level management bonuses
- Refreshed employer brand, significantly increasing job applications
Governance Achievements
- Established a Corporate Responsibility Committee (CRC)
- Developed a UK pathway to net zero transition plan
- Appointed Rachel Addison to the Board as a Non-Executive Director
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 42% reduction in Scope 1, 2 and 3 emissions intensity ratios by 2030 (from a 2023 baseline)
- 100% renewable gas purchased in UK by end of FY2025
- 30 solar panel installations (and adding extra panels to existing installations where possible) in our UK estate by the end of FY2024
Short-term Goals:
- Reduce water consumption by 10% by 2025
- Reduce Scope 1 and 2 emissions intensity to 55 tCO2e/centre by 2025
- Achieve 15% of total UK electricity generated from on-site renewable sources by the end of FY2024
- 50% of supplier spend to suppliers committed to SBTi pathway or have net zero climate transition plans in place by end of FY2025
Environmental Challenges
- Cost inflation and cost-of-living crisis
- Competition for labour in the leisure market
- Supply chain disruptions
- Climate change impacts (extreme weather, changing customer behavior)
Mitigation Strategies
- Investment in energy-efficient equipment (Pins on Strings)
- Installation of solar panels
- Renewable energy contracts
- Industry-leading training programs
- Refreshed employer brand
- Dynamic pricing technology
- Alternative sourcing strategies
- Detailed customer research
Supply Chain Management
Supplier Audits: Annual audits on compliance with modern slavery and human trafficking legislation
Responsible Procurement
- Code of conduct
- Supplier sustainability requirements
- Consolidating suppliers to reduce deliveries
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
Transition Risks
- Carbon taxes
- Cost of transitioning to net zero
- Changing customer behavior
- Energy price volatility
Opportunities
- Investment in renewable energy (solar panels)
- Energy efficiency improvements
Reporting Standards
Frameworks Used: TCFD
Certifications: Cyber Essentials
Awards & Recognition
- Investor Relations Society Best Practice Award - Small Cap PLC Website
- UK’s Top 25 Best Big Companies to Work For
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:35,443.74 tCO2e/year (UK and Canada combined)
Scope 1 Emissions:395.90 tCO2e/year (UK), 619.81 tCO2e/year (Canada)
Scope 2 Emissions:3,645.09 tCO2e/year (UK), 744.31 tCO2e/year (Canada)
Scope 3 Emissions:31,402.75 tCO2e/year (UK), 24,625.73 tCO2e/year (Canada)
Renewable Energy Share:100% (UK directly purchased electricity)
Water Consumption:3.21 m³/centre/day (UK)
Waste Generated:23,811.44 tons/year (UK)
Carbon Intensity:56.8 tCO2e/centre (UK)
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Installed more solar panels in UK centres (42% of estate now fitted with nearly 15,000 solar panels)
- Improved waste recycling levels in UK operations (82.9% recycled, 100% diverted from landfill)
- Reduced plastic in food and drink packaging by over 61% compared to 2019
- Reduced total weight of food and drink packaging by over 13% compared to 2019
- Reduced water consumption per centre in the UK
Social Achievements
- Named one of The UK’s Best Big Companies to Work For
- 58% of management appointments in FY2024 were filled by internal talent
- Increased concessionary discount games played to over 1m
- Raised £85,000 for charity partner Macmillan
- Launched Macmillan Cancer Community Meet-ups
Governance Achievements
- Established Corporate Responsibility Committee in FY2023
- Successfully transitioned to FTSE 250 listing
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve carbon neutrality in UK (based on market-based intensity ratio) by 2030
- 50% of Canada supplier spend to suppliers committed to SBTi pathway or have net zero climate transition plans in place by 2030
- Zero gas usage in UK estate by 2035
Short-term Goals:
- Reduce water consumption per centre in the UK
- Reduce UK Scope 1 and 2 emissions intensity ratio to 55 tCO2e/centre by end of FY2025
- 100% directly purchased renewable gas in UK by FY2025
- 50% of UK supplier spend with suppliers committed to SBTi pathway or have net zero transition plans in place by end FY2025
Environmental Challenges
- Cost of living challenges impacting UK families
- Inflationary pressures
- UK Government Budget changes disproportionately impacting hospitality industry
- Increased employment costs
- Supply chain disruptions
Mitigation Strategies
- Keeping prices affordable
- Hedging energy costs through FY2027
- Over 70% of Group revenue not subject to cost-of-goods inflation
- Relatively low exposure to National Living Wage increases
- Working to mitigate cost challenges presented by the UK Government Budget
- Actively managing supplier relationships
Supply Chain Management
Supplier Audits: Annual audits of suppliers for compliance with modern slavery and human trafficking legislation
Responsible Procurement
- Code of conduct
- Supplier sustainability requirements
- Supplier engagement programme
Climate-Related Risks & Opportunities
Physical Risks
- Change in customer behaviours and preferences
- Business interruption and damage to assets
Transition Risks
- Carbon taxes increasing costs
- Cost of transitioning operations to net zero
Opportunities
- Increased investment in and use of lower emission sources of energy
Reporting Standards
Frameworks Used: TCFD
Third-party Assurance: Zero Carbon Forum (limited assurance on UK greenhouse gas inventory)
Awards & Recognition
- Investor Relations Society Best Practice Award for Small Cap PLC Website