Climate Change Data

Queensway

Climate Impact & Sustainability Data (2022)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Our People
  • Our Planet
  • Our Community
  • Our Partners

Environmental Achievements

  • New KFC builds meet KFC Green Building Standards
  • No plastic straws in the estate
  • BREEAM ratings for Point A Hotels are either ‘very good’ or ‘excellent’
  • Enhanced recycling capabilities in all businesses
  • Environmentally friendly cleaning products in use
  • Starbucks partnered with Too Good to Go, saving 16,093 meals
  • Point A Hotels built using Be Lean, Be Clean, Be Green strategy
  • Donated furniture from Point A Hotels and The Sloane Club refurbishments to Shooting Star Children’s Hospices, raising £5000
  • Starbucks increased plant-based food options to 22.5% of food lines
  • KFC trialling plant-based alternatives

Social Achievements

  • Annual Groupwide engagement survey
  • Culture forums in every business
  • Digital communities for knowledge sharing and recognition
  • Long service recognition programme
  • Team socials and birthday lunches
  • Annual Queensway Awards Ceremony
  • Employee of the Month in every business
  • Quarterly Big Heart Award in Hotels and The Sloane Club (£1500 holiday prize)
  • Queensway Family Festival
  • Partnership with Hospitality Action for employee support
  • Launched Queensway Perks (employee discounts)
  • Launched Accelerated Leadership Programme
  • Ladder to Leadership Development Programme in Coffee Houses
  • Introduced London Living Wage for all team members based in London
  • Established first Employee Resource Group to celebrate Pride Month
  • The Sloane Club is a Disability Confident employer
  • Internal promotions in Starbucks and Point A Hotels
  • Queensway Foundation established to support team members
  • Wagestream for financial wellness
  • Active use of skilled visa scheme
  • Starbucks gave away £15,736 worth of coffee and £162,879 worth of discounts to partners

Governance Achievements

  • Independent Board members in all businesses
  • Regular reporting to Board members
  • Business ethics, compliance and safety training for all team members
  • Know Your Customer Questionnaire and Supplier Code of Conduct for new suppliers

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Improve annual survey response rate
  • Gather D&I data
  • Roll out Heartstyles programme
  • Gradual packaging waste reduction
  • Continue regular salary benchmarking
  • Review Apprenticeship and Accelerated Leadership Programme
  • Engage with Maximeyes to improve energy consumption and waste management
  • Reducing plastic across hotel bedrooms
  • Partner with Saira Hospitality
  • Water saving technology
  • Onboarding an Occupational Health provider
  • Roll out plant-based menu items
  • Roll out language courses
  • Reprogramming of the in-room VDA system
  • Establishing a new Energy saving restaurant design

Environmental Challenges

  • Not disclosed
Mitigation Strategies
  • Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Supplier Code of Conduct in KFC

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • 3, 4, 5, 8, 10, 12, 14, 15

Not disclosed

Sustainable Products & Innovation

  • Not disclosed

Awards & Recognition

  • Not disclosed