LOTTE Shopping Co., Ltd.
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:710,014 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:96,042 tCO2e/year
Scope 2 Emissions:614,167 tCO2e/year
Scope 3 Emissions:16,911,726 tCO2e/year
Carbon Intensity:11.63 tCO2e/KRW 100 million (Department Store), 4.76 tCO2e/KRW 100 million (Mart), 4.02 tCO2e/KRW 100 million (Super), 0.38 tCO2e/KRW 100 million (E-commerce)
ESG Focus Areas
- Climate Change Response
- Circular Economy and Sustainable Packaging
- Expansion of Eco-Friendly Products and Services
- Talent Retention and Empowerment
- Governance Transparency, Integrity, and Diversity
- Ensuring a Quality Labor Environment
- Integrated Risk Management
- Diversity and Anti-discrimination
Environmental Achievements
- Reduced greenhouse gas emissions by approximately 912 tons through solar power facilities.
- Reduced greenhouse gas emissions by another 7,210 tons through investment in high-efficiency refrigeration and boiler systems.
- Became the first domestic retail company to join the SBTi.
- Published a TCFD report.
- Achieved a 97.0% waste recycling rate at Department Stores and 98.5% at Mart/Super.
Social Achievements
- Achieved sales of KRW 2 trillion at Myeongdong Main Branch.
- Selected as one of the Top 10 Most Innovative Department Stores in the World by the IGDS.
- Opened LOTTE Mall Westlake Hanoi in Vietnam.
- Received the Minister’s Commendation for Win-win Growth from the Ministry of SMEs and Startups.
- Received the Best Family Friendly Management designation from the Ministry of Gender Equality and Family.
Governance Achievements
- Achieved an “A” grade for six consecutive years in the domestic ESG evaluation (KCGS).
- Won domestic and international awards for its sustainability report.
- Held its first CEO IR Day since its listing.
- Revised the Articles of Incorporation to increase shareholder value.
- Reconstituted the Transparent Management Committee to be composed entirely of independent directors.
Climate Goals & Targets
Long-term Goals:
- Achieve carbon neutrality across the entire value chain by 2050.
Medium-term Goals:
- Achieve 100% energy conversion across all business sites by 2040.
- Achieve 40% greenhouse gas emission reduction by 2030 compared to 2018 levels.
- Achieve 66.9% female managers and 23.2% female employees by 2024.
Short-term Goals:
- Reduce water consumption
Environmental Challenges
- Dampening consumer sentiment due to high inflation.
- Blurring of boundaries between retail formats.
- Rise of retail technology.
- Heightened interest in ESG management, including carbon neutrality implementation and mandatory ESG disclosures.
- Climate-related risks (transition and physical).
Mitigation Strategies
- Strengthening competitiveness and executing transformation strategies.
- Implementing the 2040 Carbon Neutrality Roadmap.
- Joining the SBTi to verify carbon neutrality goals.
- Reviewing the introduction of PPAs and gradually expanding renewable energy.
- Operating win-win growth programs to support partner growth.
- Conducting various local win-win activities.
- Innovating organizational culture and enhancing employee welfare programs.
- Establishing sound and transparent governance structure.
Supply Chain Management
Responsible Procurement
- Code of Ethical Conduct
- Partners Code of Conduct
- Sustainable product sourcing principles
- ESG indicator development training for partners
- Hygiene consulting for partners
Climate-Related Risks & Opportunities
Physical Risks
- Coastal erosion
- Drought
- Water stress
- Wildfire
- Temperature extremes
- Tropical cyclone
Transition Risks
- Carbon pricing
- Policy/Legal
- Technology
- Reputation
- Market
Opportunities
- Development of energy-efficient products
- Expansion of revenue sources through the development of new products and market leadership
- Growing demand for eco-friendly, resource-circulating products and low-carbon fuels
Reporting Standards
Frameworks Used: GRI Standards 2021, ISO 26000, UN Global Compact, TCFD recommendations, SASB standards, EU ESRS, IFRS ISSB S1 Framework
Certifications: ISO 50001, ISO 37001, ISO 37301, ISO 45001
Third-party Assurance: NICE Information Service
Sustainable Products & Innovation
- RE:EARTH brand products
- Low-carbon Hanwoo
- MSC- and ASC-certified seafood products
- GOOD TODAY private brand products
Awards & Recognition
- KCGS A grade
- 2023 Outstanding Disclosure Company
- LACP 2022 Vision Awards Gold Award
- LACP 2023 Vision Awards Platinum Award and Gold Award
- 2023 Galaxy Awards Gold Award
- 2023 Management Grand Awards Report of the Year
- Korea Energy Awards Minister’s Award
- Seoul Mayor’s Award
- Presidential Commendation for collaborative Cooperation between Large and Small Businesses
- Presidential Commendation for Creating Good Jobs
- Presidential Commendation as an Excellent Company for Work-Family Balance
- Fair Trade Commission Chairman’s Award for Excellent Win-Win Performance
- IGDS WDSS Awards Top 10 Most Innovative Department Stores
- Red dot design award
- Korea Retail Awards
- Korean Labor-Management Cooperation Award Grand Prize
- Best HRD Award at the 2023 KOREA HRD Awards
- Best Labor-Management Culture Enterprise