Ülker Bisküvi Sanayi A.Ş.
Climate Impact & Sustainability Data (2015, 2019, 2021)
Reporting Period: 2015
Environmental Metrics
ESG Focus Areas
- Environment
- Value Chain
- Innovation
- Employees
- Social Responsibility
- Leadership
Environmental Achievements
- Reduced total carbon emissions by approximately 2% compared to 2014.
- Reduced water usage by 9% and water usage per unit product by 6% compared to 2014.
- Reduced landfill waste by 4%.
- Traveled 170,000 km less compared to 2014, reducing carbon footprint by 185 tons.
- Collaborated with WWF-Turkey on a biodiversity project for preserving the Giresun hazelnut.
Social Achievements
- Increased employee satisfaction from 77% to 75% (Note: There's a discrepancy in the report; 85% is a target, not an achievement).
- Reduced employee turnover rate by 5% in the last two years.
- Improved unionization rate from 74.7% to 98.9%.
Governance Achievements
- Became the first food manufacturing company listed on the Istanbul Stock Exchange (BIST) Sustainability Index.
- Received feedback on ethical issues twelve times, all cases resolved; no corruption or bribery allegations.
Climate Goals & Targets
- Growth with zero carbon emission increase by 2024.
- Zero waste to landfills through 100% recycling by 2024.
- Improve energy efficiency by 25% by 2024.
- Reduce carbon emission by 40% per unit production by 2024.
- Achieve Green Building standard for the Gebze Plant by 2024.
- Reduce the white collar turnover rate to 3.5% by 2024.
- Increase employee satisfaction to 85% by 2024.
- Zero occupational accidents by 2024.
- Increase the unionization rate to 100% by 2024.
- Reduce complaints in sales and distribution channels by 20% by 2024.
- Reduce the amount of returned raw materials and packaging by 50% by 2024.
- Reduce emissions in logistics operations by 20% for the Yıldız Holding distribution network by 2024.
- Reduce the use of plastics for flexible packages by 20% by 2024.
- Reduce the use of paper by 20% for parcels and boxes by 2024.
- Reduce SO2 and NOx emissions by 3% compared to 2014 by 2024.
- Reduce wastewater by 3% compared to 2014 by 2024.
- Reduce carbon emissions by 33% per unit production by 2021.
- Reduce packaging returns by 50% by 2024.
- Reduce water use by 30% per unit production by 2024.
- Reduce carbon emissions by 22% per unit production by 2018.
Environmental Challenges
- Price escalation and maintaining affordable food prices.
- Climate change impacts on agricultural harvest (e.g., deviations in seasonal precipitation, drought).
- Sustainability risks linked to financial risks across the value chain.
Mitigation Strategies
- Sustainable procurement practices.
- Investments in energy efficiency (saving almost one million TRY in energy costs).
- Collaboration with Bahri Dağdaş International Agricultural Research Institution on wheat improvement.
- Sustainable hazelnut farming project with WWF-Turkey.
Supply Chain Management
Supplier Audits: 193 suppliers and 450 warehouses audited in 2015.
Responsible Procurement
- Ülker Bisküvi Value Chain Policy (incorporates social, environmental, and ethical principles).
- Environmental criteria incorporated into supplier audits.
- Support for supplier participation in international certification processes.
- Contractual farming with seed support.
Climate-Related Risks & Opportunities
Physical Risks
- Deviations in seasonal precipitation
- Drought
- Dilution of agricultural lands
- Soil failure
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products
- Renewable energy supplies
Reporting Standards
Frameworks Used: GRI G4 Guidelines, GRI G4 Food Processing Sector Disclosures, SASB Processed Foods guidelines, Accountability AA1000SE Stakeholder Engagement Standard
Certifications: ISO 14001 (most plants), OHSAS 18001, ISO 9001:2008, ISO 22000, BRC Food Safety Standard – Level A, IFS certifications
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
- Goal 2 (Zero Hunger)
Initiatives aligned with UN Sustainable Development Goals (SDGs) are mentioned throughout the report.
Sustainable Products & Innovation
- Products with fibrous and enriched protein content.
Awards & Recognition
- First place in Turkey and third place in Europe in the Industrial Excellence Award 2015 (Ülker Chocolate Plant).
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environment
- Value Chain
- Innovation
- Employees
- Social Responsibility
- Leadership
Environmental Achievements
- Saved 2,502 MWh of energy, equivalent to the annual power consumption of 1,500 households
- Reduced CO2 emissions by 1,000 tons
- Reduced water consumption per unit production by 31.2% compared with 2014
- Recycled and recovered 91% of total waste (13,308 tons)
- Reduced packaging waste significantly (355 tons of plastic, 96 tons of paper, and 10 tons of aluminum less)
Social Achievements
- Reduced regretted loss rate to 1.29%
- Provided sustainability training to 2,500 employees
- Reduced accident frequency rate by 78%
- Maintained employee engagement at 80.4%
- Reduced employee turnover rate to 10.7%
- Reduced saturated fat, salt, and sugar in products by 180 tons, 109 tons, and 16.3 tons respectively
Governance Achievements
- All six reports to the ethics hotline were resolved, including one corruption case and five related to working conditions and employee rights.
- Provided 1,584 person-hours of ethics training covering anti-corruption and anti-bribery
Climate Goals & Targets
- Maintain carbon emissions per product at 2014 levels
- Reduce total amount of wastewater by 3% compared with 2014 values
- Reduce water consumption by 30% per unit of production (already exceeded in 2019)
- Reduce packaging waste by 50% (already exceeded in 2019)
- Achieve zero waste to landfills through 100% recycling (9% to landfill in 2019)
- Not disclosed
Environmental Challenges
- Rising food demand, changing consumer expectations, sustainable raw material supply, and environmental problems
- Climate change and extreme weather conditions
- Limited freshwater resources
- Inadequate waste management
- Packaging waste, especially plastic
Mitigation Strategies
- Embracing zero-waste philosophy
- Implementing energy efficiency measures
- Developing sustainable water management projects
- Implementing circular processes for waste management
- Developing sustainable packaging strategy and policy
- Collaborating with Bahri Dağdaş International Agricultural Research Institute to develop a new wheat variety
- Collaborating with World Cocoa Foundation for sustainable cocoa farming
- Implementing palm oil traceability program
Supply Chain Management
Supplier Audits: 62 suppliers audited for food quality and safety
Responsible Procurement
- Supply Chain Policy based on ILO Conventions, UN Global Compact, and UN Convention on the Rights of the Child
- Supplier self-assessment surveys
- Sustainable sourcing of wheat, cocoa, and hazelnut
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather conditions, drought
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI Standards: Core option, GRI Food Processing Sector Supplement, SASB Processed Foods Guidelines, UN SDGs
Certifications: ISO 9001, ISO 14001, ISO 50001, OHSAS 18001 (transitioning to ISO 45001)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Goal 2: Zero Hunger
- Goal 6: Clean Water and Sanitation
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
- Goal 15: Life on Land
Initiatives contributing to sustainable agriculture, responsible resource management, climate action, and social development
Sustainable Products & Innovation
- Altınbaşak Çörekotu Kinoalı Kraker
- Ülker chocolate products under 100 calories
- Hanımeller Kurabiyem
- Saklıköy Milk & Bitter Chocolate
Awards & Recognition
- Good Life Brand award (2019)
- Finalist in Edie Sustainability Awards (2019)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environment
- Value Chain
- Innovation
- Employees
- Social Responsibility
- Leadership
Environmental Achievements
- Achieved a 38.4% reduction in water use per unit production (surpassing the 2024 goal of 30% reduction compared to 2014).
- Carbon emissions have remained unchanged since 2014.
- Recycled 93.5% of waste.
- Reduced the use of plastic in packaging by 268 tonnes and the use of paper by 1,194 tonnes.
- Offset carbon emissions by 26,321 tonnes through I-REC renewable energy carbon credits.
- Reduced energy consumption by 11,921 MWh, saving approximately TRY 7.5 million in energy costs.
Social Achievements
- Launched a series of videos titled “Ülker My Beautiful Country – Nature Is Entrusted to Us” which received 59.6 million views on Facebook and Instagram and 14.5 million views on YouTube.
- Planted 31,000 saplings in 2021, bringing the total to 90,500.
- Reduced fat by 349 tonnes and sugar by 1,318 tonnes across all product categories.
- Provided 235 hours of sustainability training to 106 employees via pladis Academy platform.
Governance Achievements
- Listed in S&P Global’s “Sustainability Yearbook” for the second consecutive year.
- Listed in S&P Global’s ESG 2021 Index, placing in the top three among 37 Turkish companies.
- Shortlisted in four categories at the 2021 edie Sustainability Leaders Awards (Water Management, Waste and Resource Management, Team of the Year, Employee Engagement & Behaviour Change Initiative).
Climate Goals & Targets
- Net zero emissions.
- Reduce carbon emissions per unit production by 40%.
- Achieve 100% recycling rate (zero waste to landfills).
- Reduce water consumption per unit production by 30% (already surpassed).
- Reduce returned packaging materials by 50% (already surpassed).
Environmental Challenges
- Climate crisis and its impact on the value chain (raw material shortages, water scarcity).
- Plastic pollution and potential new regulations.
- Potential impact of the European Green Deal and CBAM on export markets.
Mitigation Strategies
- Developing a net-zero roadmap and reducing carbon emissions and intensity.
- Developing a sustainable packaging strategy to make all plastic packaging 100% recyclable, reusable, or compostable by 2025.
- Prioritizing local suppliers to reduce logistics-related carbon emissions and ensure raw material supply.
Supply Chain Management
Supplier Audits: 60 supplier and 98 warehouse audits in 2021.
Responsible Procurement
- Prioritizing local suppliers (75% of supplier budget in 2021).
- Supplier risk analysis and audits focusing on social and environmental issues.
- Supplier development programs (training).
Climate-Related Risks & Opportunities
Physical Risks
- Water stress
- Extreme weather events
Transition Risks
- New regulations (CBAM, Green Deal)
- Changes in consumer habits
Opportunities
- Development of energy-efficient products and processes.
- Investments in renewable energy.
Reporting Standards
Frameworks Used: GRI Standards: Core Option, GRI Food Processing Sector Supplement, SASB Processed Foods Industry Standards
Certifications: ISO 14001, ISO 9001, ISO 50001:2018, ISO 45001
Third-party Assurance: Independent limited assurance
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 12 (Responsible Consumption and Production)
- Goal 13 (Climate Action)
- Goal 2 (Zero Hunger)
- Goal 8 (Decent Work and Economic Growth)
- Goal 15 (Life on Land)
Initiatives related to renewable energy, waste reduction, carbon emissions reduction, sustainable agriculture, employee well-being, and biodiversity protection.
Sustainable Products & Innovation
- Products with reduced sugar, fat, and salt content.
- Portion-control products.
- High-fiber products.
Awards & Recognition
- Inclusion in S&P Global Sustainability Yearbook and ESG Index.
- Shortlisting in edie Sustainability Leaders Awards.
- First prize in Water Management Category at the 8th Sustainable Business Awards.
- Instachamp award for tree planting campaign.