Climate Change Data

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Effluents and Waste
• Employment
• Patients’ Privacy

Environmental Achievements

• Generated approximately 6,400 liters of clinical waste, all incinerated by certified third-party contractors; maintained a zero-incident record for non-compliance with environmental regulations.

Social Achievements

• Held inaugural charity event raising approximately S$73,000 (matched dollar-for-dollar by the company), donated to President’s Challenge and The Courage Fund; maintained 100% return-to-work rate for employees on parental leave; zero reported incidents relating to workplace discrimination; welcomed first female surgeon.

Governance Achievements

• Adheres to the principles and guidelines of the Code of Corporate Governance 2018 issued by the Monetary Authority of Singapore; established and adopted whistleblowing policy; implemented Personal Data Protection Policy; appointed a Data Protection Officer; zero incidents of leaks, thefts, or losses of patients’ data; zero complaints regarding breaches of patients’ privacy.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic resulted in reduced consultations and operational disruptions; disposal of subsidiaries (HMC Medical Pte. Ltd. and CTK Tan Surgery Pte. Ltd.) impacted revenue.

Mitigation Strategies

• Implemented safe distancing measures and telecommuting arrangements; provided employees with face masks and hand sanitizers; monitored employee body temperatures; issued COVID-19 updates; encouraged hand sanitizer use and safe distancing for patients; received approximately S$391,000 in government grants under the Jobs Support Scheme.

Supply Chain Management

Responsible Procurement

• Works with local vendors in Singapore.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards Sustainability Reporting Guidelines 2016 - Core Option

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Effluents and Waste
• Employment
• Patients’ Privacy

Environmental Achievements

• Reduced clinical waste disposed from 6,429.26 litres to 3,129.78 litres (approximately 51.3% decrease)

Social Achievements

• Donated S$73,400 to The Courage Fund and the President’s Challenge
• Provided all employees with the option to encash unutilized annual leave
• Zero workplace discrimination incident reports received

Governance Achievements

• Adherence to the Code of Corporate Governance 2018
• Implementation of Code of Conduct, Conflict of Interest Policy, Whistleblowing Policy, and Data Protection Policy
• Zero reported incidents of loss of patients’ data, theft, or leakage; zero complaints received regarding patients’ privacy

Climate Goals & Targets

Environmental Challenges

• Economic and operational disruptions due to the COVID-19 pandemic

Mitigation Strategies

• Implemented safe distancing measures and telecommuting arrangements
• Provided employees with face masks and hand sanitizers
• Reviewed supply chain to ensure minimum disruption

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards Sustainability Reporting Guidelines 2016 - Core Option

Environmental Metrics

ESG Focus Areas

• Economic Performance
• Waste and Effluents
• Employment
• Patients' Privacy

Environmental Achievements

• Reduced clinical waste generated by 6.5% compared to FY2021

Social Achievements

• Provided all employees with the option to encash unutilized annual leave
• Maintained zero reported incidents of workplace discrimination
• No reported incidents of theft, leakage, or loss of patient data

Governance Achievements

• Implemented robust policies and procedures to manage business risks, including a whistleblowing policy and a conflict of interest policy
• Appointed a Data Protection Officer and implemented measures to handle data breach incidents

Climate Goals & Targets

Environmental Challenges

• 17.3% decrease in revenue from FY2021 due to decreased demand for elective medical treatment and easing of COVID-19 restrictions
• Supply chain disruptions, delays, and increased prices due to geopolitical instability

Mitigation Strategies

• Acquisition of remaining 49% of JLES and MLCS
• Signed a tenancy for a new centre in the east of Singapore
• Secured a second 3-year contract with AIA Singapore for health services
• Received S$478,000 in government grants (Job Support Scheme, Rental Support Scheme, Jobs Growth Incentive) and a S$10,000 grant from MOH

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards – Core Option