Climate Change Data

Environmental Metrics

ESG Focus Areas

• Warm and inclusive
• Safe and healthy
• Green and low-carbon

Environmental Achievements

• Published 2021 ESG report, outlining efforts towards sustainable communities and carbon neutrality.
• Green projects under management accounted for approximately 28.9% of total GFA under management as of 31 December 2021 (far higher than the industry average).

Social Achievements

• Landsea Friends (詩友公社) continued to develop community activities, completed standard product replacement, and released a guidance manual on community culture standardization.
• Actively participated in community pandemic prevention and control efforts.

Governance Achievements

• Established an audit committee in compliance with Listing Rules and CG Code.
• Passed ISO50001 energy management system and ISO27001 information security management system audits.
• Passed ISO90001 Quality Management System, ISO14001 Environmental Management System, and ISO45001 Occupational Health and Safety Management System re-certification audits.
• Passed GB/T31950 Corporate Integrity Management System and SA8000 Corporate Social Responsibility Management System certifications.

Climate Goals & Targets

Environmental Challenges

• Economic situation remained severe.
• Pandemic revived in many places across the country.

Mitigation Strategies

• Accelerated transformation into a life service platform.
• Consolidated regular property management, improved operational management and service quality.
• Developed community life services, innovated business models, and expanded service scopes.
• Integrated internal and external resources to expand residential, office, and urban service areas.
• Strengthened digital establishment to improve customer service experience and optimize corporate operation efficiency.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• China Leading Property Management Companies in terms of Service Quality 2022 (five consecutive years)
• China Leading Property Management Companies in terms of Customer Satisfaction 2022
• China Leading Property Management Companies in terms of Marketisation of Business 2022
• China Featured Property Management Companies in terms of Social Responsibility for 2022
• China Outstanding Enterprise in terms of ESG Development in 2022
• TOP 5 Leading Listed Property Companies with Development Potentials 2022
• the ‘Most Valuable Property Company’ at the 6th Annual Awards Ceremony for Golden Hong Kong Stocks

Environmental Metrics

ESG Focus Areas

• Warm and Inclusive
• Safe and Healthy
• Green and Low-carbon

Environmental Achievements

• Reduced Scope II carbon emissions by 32% compared to the previous year
• Realized carbon neutrality in Scope I in 2023 (through carbon offsetting)
• Reduced water resource consumption per unit area by 72% compared to 2020
• Reduced comprehensive energy consumption per unit area by 87% compared to 2020
• Achieved a 5.76% recycling rate of domestic waste in 2023

Social Achievements

• Launched the Landsea Friends platform, organizing 848 activities with over 71,000 participants
• Achieved 100% anti-corruption training coverage for employees and executive board members
• Achieved a 99% complaint handling rate
• Overall customer satisfaction score of 86 points

Governance Achievements

• Established a top-down ESG management structure with a Board of Directors, management, and ESG Working Group
• Implemented a comprehensive risk management system, including risk identification, assessment, and mitigation strategies
• Maintained 100% compliance with applicable laws and regulations, with no major non-compliance incidents

Climate Goals & Targets

Environmental Challenges

• Extreme weather events impacting infrastructure safety
• Potential legal and regulatory risks related to climate change
• Market risks associated with consumer demand for green property solutions

Mitigation Strategies

• Developed a climate change management framework including risk identification, assessment, and mitigation strategies
• Implemented emergency drills to improve response capabilities to extreme weather
• Developed and implemented green operation and maintenance strategies to reduce carbon intensity

Supply Chain Management

Supplier Audits: 205 suppliers evaluated in 2023

Responsible Procurement

• Bidding Management System
• Regulations on Bidding and Procurement Management
• Regulations on Urban Service Outsourcing and Procurement Management
• Inclusion of environmental and safety agreement contracts in tenders
• Requirement for suppliers to obtain ISO 14001 certification

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (typhoons, floods)
• High temperatures/droughts
• Frozen rain and snow

Transition Risks

• Legal and regulatory risks related to climate change
• Market risks associated with consumer demand for green property solutions

Opportunities

• Development of energy-efficient products and services
• Expansion of green operation and maintenance services

Reporting Standards

Frameworks Used: Hong Kong Stock Exchange’s Environmental, Social and Governance Reporting Guide (Effective since December 31, 2023)

Certifications: ISO 9001:2015 (Quality Management System), ISO 14001 (Environmental Management System), GB/T 45001—2020/ISO 45001:2018 (Occupational health and safety management system), GB/T22080-2016/ISO/IEC27001:2013 (Information security management)

Sustainable Products & Innovation

• Rainwater recycling systems
• Community composting projects
• IoT lamps

Awards & Recognition

• 2023 China Leading Property Management Enterprise in Terms of Social Responsibility (Beijing China Index Academy)
• 2023 Leading Listed Company of Property Management Service, Top Ten in ESG Sustainable Development (CRIC China)
• 2023 ESG Best Practice of China Listed Property Management Service Companies (China Property Management Think Tank and China Property Management Research Institute)
• Best Listed Company at ESG Practices (Hong Kong International ESG Alliance)
• EH Consulting ESG BBB rating
• 2023 Top 10 Most Distinctive Development Characteristics of China’s Listed Property Enterprises in 2023 - Green Building Services (EH Consulting)