Dhani Services Limited
Climate Impact & Sustainability Data (2023-24)
Reporting Period: 2023-24
Environmental Metrics
Total Carbon Emissions:2397.23 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:1109.20 tCO2e/year
Scope 2 Emissions:1288.03 tCO2e/year
Scope 3 Emissions:101.64 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:3686.62 MWh/year
Water Consumption:11150 m3/year
Waste Generated:Not disclosed
Carbon Intensity:0.29 (FY23-24), 0.41 (FY22-23)
ESG Focus Areas
- Corporate Governance
- Customer Satisfaction
- Employee Well-being
- Environmental Sustainability
- Human Rights
- Data Privacy
- Cybersecurity
Environmental Achievements
- Reduced environmental footprint by promoting a fully digital platform, reducing paper usage and carbon footprint.
- Reduced water consumption through judicious use in office premises.
Social Achievements
- Provided training and awareness programs to 80% of employees on various topics including orientation, behavioral training, and regulatory training.
- Maintained 100% return to work and retention rates for employees who took parental leave.
- Implemented a grievance redressal mechanism for employees.
- CSR initiatives benefiting economically vulnerable and socially marginalized communities.
Governance Achievements
- Strengthened the Board with experienced directors, with 50% being Independent Directors.
- Implemented best-in-class information security practices and leading data privacy standards.
- Established a centralized complaints management system for timely resolution of customer complaints.
Climate Goals & Targets
Environmental Challenges
- Potential negative customer experience leading to customer churn or reputational damage.
- Compliance with regulatory requirements.
Mitigation Strategies
- Centralized complaints management system for tracking and timely resolution of customer complaints.
- Continuous efforts to ensure customer satisfaction.
- Periodic review and updates of policies and procedures to ensure compliance.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Clause in business agreements requiring compliance with labor laws, environmental, health, safety, and social laws.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: BRSR
Third-party Assurance: Not Applicable