Climate Change Data

Environmental Metrics

ESG Focus Areas

• Human resources management
• Transparency in communication
• Energy consumption
• Mobility
• Innovation
• Philanthropy

Environmental Achievements

• Renewed ISO 14001:2004 certification for property management of office portfolio and project management of overall portfolio
• Installation of photovoltaic panels in Paepsem Business Park, bringing office portfolio’s renewable energy production to close to 1 GWh per year
• Renewed BREEAM In Use sustainability certifications of Souverain/Vorst 36 and Woluwe 58 office buildings
• 15 office buildings equipped with remotely-readable meters, increasing total number of buildings connected in real time to energy accounting software to 27
• Energy accounting extended to healthcare assets portfolio

Social Achievements

• Renewed ‘Investors in People’ certification with ‘Silver’ mention
• Published a separate sustainable development report based on GRI G4 guidelines
• Improved CDP score from 89C to 96C
• Improved GRESB score from 27% to 57%
• Increased number of shared parking spaces from 60 to 122 in partnership with BePark
• Set up two new recharging stations for electric cars
• Contributed financial support to Convivial, a non-government organisation supporting migrants and asylum seekers

Governance Achievements

• Appointment of Mrs. Kathleen Van den Eynde and Mr. Jérôme Descamps as Directors
• Renewal of Mr. Xavier Denis's term as Director
• Published data on waste production as well as consumption of electricity, gas, and water in its buildings, obtaining an EPRA ‘Gold’ label

Climate Goals & Targets

Environmental Challenges

• Increased carbon footprint from 592 tCO2e to 756 tCO2e, mainly due to geographical diversification of portfolio and travel emissions

Mitigation Strategies

• Developed a method to evaluate new acquisition projects on accessibility by public transport

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI G4 guidelines

Certifications: Investors in People (Silver), ISO 14001:2004, BREEAM In Use

Environmental Metrics

ESG Focus Areas

• Profitability for investors and access to capital
• Energy consumption and CO2 emissions
• Innovation
• Mobility
• Safety and well-being
• Business ethics
• Respect for differences and cultural diversity
• Employee training
• Aesthetics, respect for public spaces and district diversity

Environmental Achievements

• Renovated 70,000 m² of assets
• Equipped 49 office buildings with remote meters
• BREEAM ‘Excellent’ (Design stage) certificate obtained for the Belliard 40 project
• Extension of the ISO 14001:2004 certification
• Installation of a solar energy production system on the Amphia parking building in the Netherlands with an estimated annual production of 381 MWh
• Signature of Green Charters by 23 tenants, covering 110,799 m² (16% of the office portfolio)

Social Achievements

• Renewal of the ‘Diversity Label’
• Operational platform in France
• Philanthropic activity: financial support of ‘Farra Clerlande’ and ‘La Maison Familiale’ projects
• Improved knowledge of real estate legislation in Belgium and neighboring countries
• Drafting of individual welcome packs for 13 new employees
• Organization of four team-building events with 21 participants

Governance Achievements

• Review of the whistleblowing policy
• Adoption of the code of good conduct of the Royal Institution of Chartered Surveyors (RICS) for all real estate activities

Climate Goals & Targets

Environmental Challenges

• Reducing the environmental footprint of activities
• Meeting the sustainable development needs and challenges in the healthcare sector
• Ensuring the sustainability of the business model through innovation
• Addressing mobility challenges
• Maintaining safety and well-being
• Upholding business ethics
• Promoting respect for differences and cultural diversity
• Providing employee training
• Maintaining aesthetics, respect for public spaces, and district diversity

Mitigation Strategies

• Improving portfolio energy efficiency via renovations and redevelopment
• Mastering building energy consumption via real-time meters
• Raising awareness among building occupants
• Conducting a survey of healthcare portfolio operators
• Creating innovative concepts like ‘Flex Corner®’ and ‘The Lounge®’
• Using Building Information Modelling (BIM)
• Issuing Green & Social Bonds
• Improving building infrastructure for cyclists
• Installing charging stations for electric vehicles
• Implementing practices to ensure employee well-being
• Implementing a whistleblowing policy

Supply Chain Management

Responsible Procurement

• Clear specifications and tender rules
• Contradictory receipt of delivered products and services
• Payment of agreed prices within agreed timeframes
• Openness to dialogue in the event of a dispute
• Code of conduct including relations with suppliers

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core option, ISO 14001:2004, BREEAM

Certifications: ISO 14001:2004

Third-party Assurance: Deloitte Reviseurs d’Entreprises/Bedrijfsrevisoren

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)
• Goal 3 (Good Health and Well-being)
• Goal 8 (Decent Work and Economic Growth)
• Goal 11 (Sustainable Cities and Communities)
• Goal 5 (Gender Equality)

Sustainable Products & Innovation

• Flex Corner®
• The Lounge®

Awards & Recognition

• Transparency in Communication Award for Best Belgian Sustainability Report for 2015

Environmental Metrics

ESG Focus Areas

• Climate Change Mitigation
• Protection of Natural Resources
• Healthcare Services Improvements

Environmental Achievements

• Large-scale refurbishment of Guimard building to significantly improve energy performance (insulated curtain wall, heat pump, condensing boilers, LED lighting)
• 15.14 tonnes of materials recovered before demolition during redevelopment of the Quartz building in 2017

Social Achievements

• 18 flexible contracts signed in 2017 for Flex Corners®
• 50% of the portfolio (including the three Green & Social Bonds portfolio assets) is asbestos-free

Governance Achievements

• Two external audits carried out on accounts and IT by Deloitte in 2017 with no misappropriation or faulty tendering identified
• 40 out of 45 recommendations from 2017 audits on MAAF and document management were closed in 2017

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Environmental policy attached to all general contracting agreements

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: ICMA Green Bond Principles, ICMA Guidance for Issuers of Social Bonds

Certifications: BREEAM, BREEAM In-Use

Third-party Assurance: Vigeo Eiris, Deloitte

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Energy intensity reduction

Environmental Achievements

• Launched the 30³ project aimed at reducing the energy intensity of its portfolio by 30% by 2030, to reach 130 kWh/m².

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRESB, EPRA sBPR, MSCI ESG Ratings, Sustainalytics, Ethibel Sustainability Index (ESI), Standard Ethics, Euronext Vigeo indices

Certifications: BREEAM

Third-party Assurance: Deloitte

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• EPRA sBPR Gold Award

Environmental Metrics

ESG Focus Areas

• Climate Change
• Energy Efficiency
• Water Management
• Safety
• Diversity & Inclusion
• Responsible Supply Chain
• Governance

Environmental Achievements

• Reduced portfolio energy intensity from 190 kWh/m² in 2017 to 158 kWh/m² in 2022 (17% reduction)
• Obtained several new BREEAM certifications for healthcare properties, including the first two in Germany
• 75% of healthcare and office portfolio equipped with automatic consumption records in 2022 (vs 14% in 2021)

Social Achievements

• Launched satisfaction survey among healthcare operators, highlighting energy intensity, health & safety, and business ethics as top ESG priorities
• Implemented a supplier code of conduct
• Maintained a low absenteeism rate of 4.2%
• Offered flexible work arrangements to 10% of employees

Governance Achievements

• Reviewed and updated external policies in 2022
• Obtained the 2021 Sustainable Growth Award from Euronext Brussels
• Selected as one of the ‘Top SBTi 1.5° ESG Bond Issuers’ and included in the new Euronext Bel ESG Index

Climate Goals & Targets

Environmental Challenges

• High inflation and increasing energy prices
• Weakening financial position of some healthcare operators
• Interest rate volatility
• Potential decrease in demand and occupancy rate in office and healthcare segments
• ESG transparency requirements

Mitigation Strategies

• Implemented measures to ensure business continuity and support tenants during difficult periods
• Diversified customer base and financing sources
• Hedged interest rate risk at nearly 100% as at 31.12.2022
• Proactive ESG policy and transparent reporting
• 30³ project to reduce energy intensity
• Sustainable financing policy

Supply Chain Management

Responsible Procurement

• Supplier code of conduct
• Inclusion of environmental and social clauses in contracts

Climate-Related Risks & Opportunities

Physical Risks

• Floods
• Droughts

Transition Risks

• Regulatory changes
• Market shifts
• Rising energy prices

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI, EPRA sBPR, TCFD

Certifications: ISO 14001:2015, BREEAM

Third-party Assurance: Deloitte Réviseurs d’Entreprises/Bedrijfsrevisoren SC s.f.d. SCRL

Awards & Recognition

• 2021 Sustainable Growth Award (Euronext Brussels)

Environmental Metrics

ESG Focus Areas

• Climate Change
• Energy Efficiency
• Social Responsibility
• Governance

Environmental Achievements

• Reduced portfolio energy intensity from 190 kWh/m² in 2017 to 142 kWh/m² in 2023 (-25%)
• Several BREEAM certifications granted in healthcare real estate in Spain, Germany and Finland
• M10 office building in Brussels achieved A+ energy label, CO2 Neutral Silver Building, BREEAM Outstanding and WELL Platinum certifications.

Social Achievements

• Ranked #1 in Belgium in terms of gender equality in 2023 (63%)
• Great Place To Work Certification™ in 2023
• Contribution to urban development of socially responsible sites

Governance Achievements

• EPRA Sustainability Best Practices Recommendations Gold Award for the 11th consecutive year
• Euronext Sustainable Growth Award 2021
• Top SBTi 1.5°C ESG Bond issuer (by Euronext)

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Green clauses for new leases

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI, sBPREPRA, Euronext ESG

Certifications: ISO 14001, BREEAM, HQE, ACTIVE SCORE

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Impact Award 2024 from Trends Magazine (Climate & Energy)
• Euronext Sustainable Growth Award 2021
• Europe’s Climate Leaders (Financial Times)
• World's Most Sustainable Companies (Time)