Catapult Group International Ltd
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Social Achievements
- Catapult's customer team base increased to more than 3,800 in FY23, up around 400 teams in the year, following the introduction of new solutions within the financial year. Average customer lifetime duration lengthened to over 6 years.
Climate Goals & Targets
Environmental Challenges
- Pandemic Risks
- Economic Risk
- Industry and Competition Risk
- Technology and Hosting Platforms
- Cyber Security and Data Breaches
- Manufacturing and Product Quality Risks
- Foreign Exchange
- Development and Commercialization of Intellectual Property
- Further Product Development Risk
- Brand and Reputation Damage
- Product Liability
- Litigation
Mitigation Strategies
- monitoring the impact of Government requirements and health measures on relevant markets, and supporting customers and employees to provide a safe working environment as well as supporting hybrid and remote working
- maintains a cash management strategy and continues to monitor its partner financial institutions and key markets. Further, detailed financial oversight allows responsive changes to the business following variations to the economic and financial climate
- continually striving for product innovation and development, pursuing strategic partnerships or acquisitions where appropriate, and monitoring competitor and industry activity to provide products that customers need
- regularly monitors platform performance
- developing business continuity and crisis management plans
- investing in, and developing, our in-house technology capabilities, engaging reputable third-party IT service providers, and educating employees on data security and awareness
- searching for replacement components, placing component orders well in advance, placing larger orders to increase stock on hand levels, and allowing the business sufficient time to respond to shortages and make necessary changes to manufacturers
- maintains product liability insurance and regularly reviews the level and scope of such cover to ensure it is appropriate
- undertaking customer feedback programs to inform future product development priorities
- policies and procedures, and the training provided to employees