Climate Change Data

Japan Best Rescue System Co., Ltd.

Climate Impact & Sustainability Data (2021)

Reporting Period: 2021

Environmental Metrics

ESG Focus Areas

  • Supporting the aging society
  • Promoting the use of the latest technology
  • Ensuring both eco-friendliness and service quality
  • Building a higher-level governance system
  • Strengthening BCP system
  • Maintaining active dialogue with stakeholders
  • Building great places to work

Environmental Achievements

  • Reduced paper consumption by approximately 50% from FY2018 to FY2021
  • Reduced expressway use on service calls by 31% from FY2019 to FY2020
  • Online invoicing and payment documents since October 2019, significantly reducing paper invoices

Social Achievements

  • Increased membership by nearly one million from 2.39 million to 3.34 million in FY2021
  • Established a childcare leave system for men in July 2020
  • Launched Parenting Mutual Support Insurance & Parenting Risk Sharing in January 2022
  • Average of 4.7 trainings per employee in FY2021

Governance Achievements

  • Transitioned to a company with an audit and supervisory committee in December 2021, with Outside Directors making up 62.5% of Directors
  • Established a policy for determining individual remuneration and other compensation for Directors
  • Appointed five Outside Directors with deep experience

Climate Goals & Targets

Medium-term Goals:
  • Reach 5 million subscribers during FY24
  • Surpass 10 million subscribers by FY30
Short-term Goals:
  • Target of no more than 10 hours of overtime on average per month in FY2022

Environmental Challenges

  • Gradual decline in population, households, and new construction
  • Increasing risk of abnormal weather and natural disasters
  • Increasing difficulty in securing personnel
  • Business becoming borderless, more diverse personnel
  • Soaring electricity prices in the PPS business
  • Competition with new and existing companies
  • Uncertainty about the future associated with developing business alliances, new businesses, and new products
  • Dissolution of business alliances
Mitigation Strategies
  • Quitting the PPS business
  • Sorting out business partners based on profitability
  • Standardizing services
  • Establishing uniform standards and consolidating workflows
  • Establishing a business process management and promotion system
  • Developing a subscription-based business model
  • Conducting detailed reviews of financial, contract, and other matters in advance
  • Building a solid Group governance system

Supply Chain Management

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

  • SDG 17

Partnerships for the goals