Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate Change
• Food Waste
• Supply Chain Sustainability
• Diversity & Inclusion
• Employee Well-being
• Governance

Environmental Achievements

• Operated as a carbon-neutral business in 2020
• Reduced carbon footprint per revenue and per box by 78% and 79% respectively
• Avoided 2.6 million sheets of paper waste
• Reduced food waste to less than 1%
• 22% of total energy consumption from renewable energy in 2020
• 33% of locations operated fully on renewable energy in 2020

Social Achievements

• Launched ingredient information hub for transparency
• Donated over 600 meal kit boxes to healthcare workers and charities
• Reduced TRIR by 52% year-over-year
• Implemented a global safety software training app
• Established an Employee Assistance Program (EAP)
• 56.6% female representation in management roles, 59.5% in senior executive roles, 75% in supervisory board roles

Governance Achievements

• Established a dedicated sustainability team reporting to the CEO
• 75% female representation on the supervisory board
• Implemented a global Code of Conduct
• Established a whistleblower process

Climate Goals & Targets

Environmental Challenges

• Scope 3 emissions increased due to business growth
• Supply chain disruptions due to COVID-19
• Need to improve data quality for carbon footprint calculations

Mitigation Strategies

• Developed strategies to reduce Scope 1 and 2 emissions (50% reduction target by 2022, 70% by 2025)
• Shifted production to meet increased demand during COVID-19
• Improved data quality and accuracy for carbon footprint calculations
• Implemented COVID-19 safety protocols
• Developed a “just-in-time” supply chain to minimize food waste

Supply Chain Management

Supplier Audits: 85% vendor participation in sustainability assessment (2020); 100% by 2022

Responsible Procurement

• Quality, safety, and sustainability standards assessment for all vendors
• Better Chicken Commitment (BCC) alignment

Climate-Related Risks & Opportunities

Opportunities

• Development of energy-efficient products and processes

UN Sustainable Development Goals

• Goal 2 (Zero Hunger)
• Goal 5 (Gender Equality)
• Goal 7 (Affordable and Clean Energy)
• Goal 12 (Responsible Consumption and Production)
• Goal 13 (Climate Action)

Initiatives related to food waste reduction, renewable energy, sustainable packaging, and carbon neutrality

Sustainable Products & Innovation

• Water-based ice packs

Environmental Metrics

ESG Focus Areas

• Climate Change
• Waste Reduction
• Food Waste
• Responsible Sourcing
• Animal Welfare
• Team Member Well-being
• Diversity, Equity & Inclusion
• Food Safety
• Data Privacy
• Community Engagement

Environmental Achievements

• Achieved 91% renewable electricity consumption globally (more than double 2021)
• Achieved 75% reduction in Scope 1 and 2 carbon intensity (compared to 2020), and 61% reduction in absolute terms
• Reduced absolute carbon emissions by 34% and carbon intensity by 49% compared to the prior year
• Reduced purchased packaging for each delivery order by 5%
• Reduced total amount of ice per order by 18%
• 66% global waste diversion rate
• 100% of raw fish and seafood purchased in Europe is MSC and ASC certified

Social Achievements

• Launched Employer Value Proposition (EVP) “When you grow, we grow”
• Donated over 500,000 kg of food
• 55% female/male ratio across the organization
• 48% of senior roles are female
• 57% of internal promotions filled by women
• Conducted TCFD Risk Assessment Trainings
• Held volunteering days in Berlin and New York
• Donated food and financial support to humanitarian crises

Governance Achievements

• Aligned report with the general principles of the Task Force on Climate-related Financial Disclosure (TCFD)
• Implemented a new supplier communication tool and updated sustainability questionnaires
• Improved sustainability questionnaire for all food suppliers
• 50% supervisory board positions are female

Climate Goals & Targets

Environmental Challenges

• Global warming impacting business in all regions (floods, heat waves, droughts)
• War in Ukraine accelerating food and energy inflation
• Collapse of REDcycle impacting recycling in Australia
• COVID-19 disruptions to staffing in Australia
• Increased lead times and rising raw material costs

Mitigation Strategies

• Diversifying the origin of raw materials
• Menu changes and collaboration with suppliers
• Increased efficiency and collaborative counteractions with logistics third parties
• Donating boxes to avoid waste after Hurricane Ian
• Adding extra ice to maintain quality during European heat waves
• Working on supplier base, changing menus, increasing procurement capabilities
• Optimizing packaging algorithm, reassessing and minimizing weight of packaging materials
• Introducing smaller boxes
• Partnering with injury management provider in Australia
• Reducing inbound crate weight and pallet height
• Implementing COVID-19 prevention methods

Supply Chain Management

Supplier Audits: 84% of food suppliers responded to sustainability questionnaire

Responsible Procurement

• Code of conduct
• Sustainability questionnaires
• GFSI certifications
• Sustainability goals assessment

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (floods, heat waves, droughts)
• Water stress
• Drought

Transition Risks

• Increased pricing of GHG emissions
• Increased cost of raw materials
• Shifts in consumer preferences

Opportunities

• Development of energy-efficient products
• Capturing shifts toward lower emissions with climate label meals

Reporting Standards

Frameworks Used: TCFD

Certifications: HACCP, SQFI

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Climate-friendly meals
• Paper cooling pouch
• Smaller boxes
• Upcycled food products (Renewal Mill, Wonky)

Awards & Recognition

• European Customer Centricity Awards (Customer Insights & Feedback VOC category)

Environmental Metrics

ESG Focus Areas

• Climate change
• Responsible packaging and sourcing
• Waste & food waste management and reduction
• Energy management
• Food safety
• Health and safety of employees
• Data privacy & cybersecurity
• Animal welfare
• Employee well-being
• Community engagement
• Diversity, equity, and inclusion
• Ethics and compliance
• Respect for human rights
• Anti-corruption and bribery

Environmental Achievements

• 9% reduction in total absolute carbon emissions (Scope 1, 2, and 3) compared to 2022
• 61% reduction in Scope 1 and 2 carbon intensity compared to 2020
• 12% reduction in electricity consumption in European fulfillment center
• 452 tons of material diverted from landfills and incinerators by switching to water-based ice packs in Europe
• 85% of all packaging purchased by weight is reusable or recyclable
• 10% reduction in purchased packaging for each delivery order compared to 2022
• 45% reduction in plastic associated with liners per total customer order shipped in the US
• 69% global waste diversion rate (increase of 6% YoY)
• Introduction of climate-friendly meals with a capped carbon footprint of 0.5 kg CO₂e

Social Achievements

• Marley Spoon Australia named one of the Best Places to Work in the 2023 AFR - Boss Awards
• Global rollout of EdApp mobile learning platform and LinkedIn Learning
• Over 10,000 courses completed via EdApp
• 7,430 LinkedIn Learning videos completed
• 57 Area Team Leads and Lead Senior Associates trained in the ‘Emerging Leaders Training Program’ in Australia
• 333,000 kilograms of food donated
• Significant decrease in Total Recordable Injury Frequency Rate (TRIFR) from 6.63 in 2022 to 3.98 in 2023

Governance Achievements

• Compliance with non-financial disclosures in the EU and EU Taxonomy Regulations
• Development and publication of the BCC roadmap for the United States
• Implementation of a global annual compensation review
• Redesign of the employee equity program
• Introduction of a global safety committee

Climate Goals & Targets

Environmental Challenges

• High inflation and increased interest rates impacting consumer spending
• Softer consumer demand resulting in revenue decrease
• Global warming impacting business in all regions
• Increased lead times in supply chains and rising raw material costs
• Challenges in achieving 100% renewable electricity due to new fulfillment centers
• Collapse of Redcycle in Australia impacting recycling labels

Mitigation Strategies

• Increased contribution margins
• Expanded product offering
• Improved customer experience
• Energy efficiency project in European fulfillment center
• Transition to renewable electricity contracts and exploration of RECs
• Installation of solar panels in multiple fulfillment centers
• Replacing Redcycle recycling labels with Australian national labels
• Diversifying the origin of raw materials to mitigate supply chain disruptions
• Implementing more robust temperature monitoring protocols for chilled deliveries

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier sustainability questionnaires
• Focus on sustainable agriculture, fisheries, manufacturing, and animal farming
• Preference for suppliers with environmental and social impact management
• Requirement for certifications (MSC, ASC, GAP, etc.)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events (floods, heat waves, droughts, wildfires)
• Water stress

Transition Risks

• Regulatory changes
• Market shifts

Opportunities

• Development of energy-efficient products
• Increased demand for sustainable food options

Reporting Standards

Frameworks Used: TCFD

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 12: Responsible Consumption and Production

Focus on reducing food waste, sustainable packaging, and responsible sourcing

Sustainable Products & Innovation

• Water-based ice packs
• Paper-based liners
• Climate-friendly meals
• Plant-based meat alternatives

Awards & Recognition

• Newsweek 2024 award for best customer service (meal kit category)
• Marley Spoon Australia named one of the Best Places to Work in the 2023 AFR - Boss Awards