Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainable Increase in Company Value
• Strengthening of Market Shares
• Compliance
• Customer Service
• Product Quality and Safety
• Innovation and Development
• Quality Management
• Environmentally-friendly and Energy-efficient Products
• Supply Chain Sustainability
• Employee Responsibility
• Corporate Culture
• Human Resources Development
• Continuous Learning
• Ideas Management
• Diversity and Equal Opportunities
• Occupational Safety and Health
• Work-Life Balance
• Energy and Environmental Management
• Resource Efficiency
• Social and Societal Commitment

Environmental Achievements

• Reduced electricity consumption by more than 60% at IAB production site through LED lighting conversion, recovering almost 50% of the investment.
• Reduced electricity consumption in Berlin-Pankow by over 60% through LED conversion, with full investment recovery in 2017.
• Reduced CO2 emissions by approximately 17,000 kg p.a. at IAB and 5,000 kg p.a. in Berlin-Pankow due to LED lighting.
• PostBase and PostBase Mini franking systems meet Energy Star version 2.0 requirements.
• Reduced hazardous waste by 0.1 t compared to the previous year.

Social Achievements

• Fit4Change initiative: 62% of employees participated in almost 40 workshops in ten countries.
• Leadership4Change initiative reached all executives with personnel responsibility.
• Training of nine young people in four recognized occupations in Germany.
• Continued meeting of legal quotas for employing people with disabilities in Germany.
• Training of a young refugee from Pakistan at the FP subsidiary freesort.

Governance Achievements

• Implemented a risk and opportunity management system integrated into the value-oriented control system.
• Regularly discussed compliance issues between the Supervisory Board and the Management Board.
• No known cases of corruption in 2017.

Climate Goals & Targets

Environmental Challenges

• Fraudulent actions in recording and settlement of letter volumes in the mail consolidation business.
• Uncertainty among customers about the confidentiality, security, and binding nature of digital solutions.

Mitigation Strategies

• Reviewed efficiency, quality, and stability of processes in Mail Services and Software Divisions and implemented measures to avoid reported risks.
• Developing solutions along the Customer Journey and supporting customers in the digital transformation.

Supply Chain Management

Responsible Procurement

• Preference given to suppliers with environmental, energy, and occupational health and safety management systems.
• 98% of suppliers from Europe; 50% from Germany.
• Use of returnable packaging for high-quality electrical components.
• Local suppliers used for groupage transport.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 9001:2015, ISO 14001:2015, BS OHSAS 18001:2007, ISO 50001:2001, ISO/IEC 27001:2013, Energy Star (USA), TR-RESISCAN (Mentana-Claimsoft), BS EN ISO 9001:2008 (UK subsidiary), BS EN ISO 14001:2004 (UK subsidiary), "Transform WEEE Compliance" (UK subsidiary)

Sustainable Products & Innovation

• PostBase and PostBase Mini franking systems.

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Decline in mail volume in the Mail Services business.
• Customer restraint in investing, postponing decisions until the launch of the new PostBase Vision.
• Sharp revenue decline in Germany compared to the unusually strong previous year's first quarter.

Mitigation Strategies

• Earnings-focused management of the customer portfolio in Mail Services.
• Launch of the new PostBase Vision franking system in key markets.
• New management in Mail Services expected to reverse the decline.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Economics
• Ecology
• Social matters

Environmental Achievements

• Reduced CO2 emissions by over 200 t at German locations
• Reduced waste from ink cartridges by 50% with PostBase Vision
• Switched to 100% green electricity at Wittenberge production site and Hennigsdorf SSE site
• Reduced total energy consumption for all 22 German locations from 6,117 MWh to 5,399 MWh

Social Achievements

• Resignation quota worldwide fell to 8.2% (from 9.5% the previous year)
• Resignation quota in Germany fell significantly to 5.2% (from 7.7% the previous year)
• Implemented “Ways into Work” pilot project to employ people with disabilities
• Offered flexible work location to almost 70% of employees worldwide and flexible working hours to over 50%

Governance Achievements

• Implemented a compliance management system
• Regularly trained employees on compliance guidelines
• No known cases of corruption in 2020
• Information security management system certified for relevant parts of the company

Climate Goals & Targets

Environmental Challenges

• Declining market for franking and enveloping machines
• Highly competitive mail services market
• Insufficient turnover and profit contributions from Software/Digital segment to compensate for core business decline
• Increasing threat of cyberattacks

Mitigation Strategies

• Adjusted strategy and implemented comprehensive reorganization to improve profitability
• Focus on four future business areas: Franking and Office Solutions, Software & BPA, IoT, and Mail services
• Implemented measures to ensure that in the event of security incidents, management is informed immediately
• Implemented a risk and opportunity management system

Supply Chain Management

Supplier Audits: 35 suppliers re-evaluated in 2020

Responsible Procurement

• Prioritization of European suppliers (99% of procurement volume)
• Focus on suppliers in Berlin-Brandenburg region
• Consideration of environmental, energy, and occupational health and safety management systems in supplier selection

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI

Certifications: ISO 9001, ISO 14001, ISO 45001, ISO 50001, IEC/ISO 27001 (IAB only), Energy Star

Sustainable Products & Innovation

• PostBase Vision (energy-efficient, reduced waste)
• FP Sign (reduced paper consumption)
• FP NeoMonitor (energy savings in buildings)

Environmental Metrics

ESG Focus Areas

• Climate Change Mitigation
• Climate Change Adaptation
• Circular Economy
• Resource Conservation
• Employee Well-being
• Diversity & Inclusion
• Compliance
• Supply Chain Sustainability
• Human Rights

Environmental Achievements

• Reduced CO2 emissions from heat use to 420 tonnes in 2023 (from 419 tonnes in 2022).
• Reduced CO2 emissions from vehicle fleet to 986 tonnes in 2023 (from 1129 tonnes in 2022).
• Reduced water consumption per hour of use to 4.2 liters in 2023 (from 4.5 liters in 2022).
• Recycled 110.6 tonnes of waste in 2023 (from 99.7 tonnes in 2022).
• Reduced hazardous substances used at German sites to 83 (from 98 in 2022), with only 22 classified as dangerous (from 33 in 2022).

Social Achievements

• Implemented flexitime model to improve work-life balance.
• Offered home office options to most employees during and after the COVID-19 pandemic.
• Maintained a 40% female representation in the workforce.

Governance Achievements

• No fines or penalties imposed for non-compliance with environmental laws and regulations in 2023.
• No complaints regarding environmental aspects in 2023.
• Successful ISO recertification for ISO 9001, ISO 14001, ISO 45001, ISO 50001, and IEC/ISO 27001 (at Berlin-Adlershof site).

Climate Goals & Targets

Environmental Challenges

• Increasing scarcity of resources (energy, raw materials, water).
• Need to reduce Scope 3 emissions.
• Maintaining high quality standards in international operations.
• Employee turnover (13% in 2023).

Mitigation Strategies

• Optimising business processes for resource efficiency.
• Further analysis of Scope 3 emissions to develop a reduction plan.
• Continuous improvement projects to enhance product quality.
• Recruitment strategy adapted to local markets and clear practices for personnel and cultural development.

Supply Chain Management

Responsible Procurement

• Predominantly local sourcing (97% in Europe, 91% in Germany).

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 50001:2018, IEC/ISO 27001:2013

Sustainable Products & Innovation

• Durable franking systems