Crédit Mutuel Group
Climate Impact & Sustainability Data (2021, 2023)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:382,976 tCO2e/year
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Financial Health & Inclusion
- Responsible Employment
- Community Investment
- Sustainable Development
Environmental Achievements
- Reduced greenhouse gas emissions by 22% in 2021 compared to 2020 (382,976 tonnes of CO2 equivalent in 2021)
- 34% of assets in customer portfolio estimated as eligible for the European Taxonomy's climate change mitigation and adaptation objectives.
- Committed to exiting coal by 2030 and applying binding criteria to oil & gas financing.
- Launched Prêt Avance Rénovation home renovation loan to support low-income homeowners and climate action.
Social Achievements
- Launched a new TV and online campaign aimed at empowering young people.
- Scrapped medical questionnaires for borrower's insurance for loyal customers purchasing their main residence (up to €500,000).
- Increased support for younger generations with over €50 million allocated to assistance programs.
- Implemented strong measures to boost purchasing power and recognize employee performance.
- Increased annual solidarity budget by 10% for Crédit Mutuel Arkéa (€4.18 million).
- Implemented various solidarity measures across federations to help customers and members in difficulty (€12 million annually for CMB and CMSO federations).
Governance Achievements
- 90% of Crédit Mutuel federations adopted “entreprise à mission” (mission-driven enterprise) status in 2022.
- Joined the Net-Zero Banking Alliance, committing to carbon neutrality by 2050.
- Established a governance structure and national roadmap for managing climate and CSR risks.
- Incorporated climate and environmental issues into national risk appetite framework.
Climate Goals & Targets
Long-term Goals:
- Achieve carbon neutrality by 2050 (Net-Zero Banking Alliance commitment).
Medium-term Goals:
- Achieve carbon neutrality by 2050 (Net-Zero Banking Alliance commitment).
Short-term Goals:
- Crédit Mutuel Arkéa targets a 16% reduction in emissions between 2019 and 2024.
- Crédit Mutuel Alliance Fédérale aims for a 30% emission reduction by 2023.
- Crédit Mutuel Maine-Anjou, Basse-Normandie aims to cut emissions by 30% by 2030.
Environmental Challenges
- Climate change impacts (extreme weather events, etc.)
- Geopolitical instability (e.g., war in Ukraine) and its economic consequences (inflation, supply chain disruptions)
- Maintaining IT security in a changing technological landscape.
- Addressing the digital divide.
Mitigation Strategies
- Mobilized key business areas (risk, IT, compliance) to address the repercussions of the conflict in Ukraine.
- Maintaining commitment to a French-based mainframe with own data centers.
- Integrating climate and environmental risks into lending processes and investment decisions.
- Supporting customers with the energy transition through targeted loans (€28.123 billion in receivables).
- Developing alternative sourcing strategies (not explicitly stated, but implied by response to geopolitical challenges).
- Donating computers to reduce the digital divide.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Extreme weather events
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Financing renewable energy projects
- Supporting energy transition
Reporting Standards
Frameworks Used: Principles for Responsible Banking (PRB), UN Global Compact
Sustainable Products & Innovation
- Prêt Avance Rénovation loan
- Green investment funds
Awards & Recognition
- World Finance Magazine's Best French Banking Group
- Qualité de la Banque awards
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:475,075 tCO2e/year (organization level, scopes 1, 2, and 3 excluding financed emissions)
ESG Focus Areas
- Climate Change Mitigation
- Climate Change Adaptation
- Financial Health and Inclusion
Environmental Achievements
- Reduced direct carbon footprint by 25% between 2019 and 2024 (Crédit Mutuel Arkéa)
- Goal to reduce carbon footprint of balance sheet by 20% (Crédit Mutuel Alliance Fédérale)
- €34.665 billion in loans to support energy and green transition
- 26 renewable energy projects financed in 2023 totaling €2.55 billion in authorizations
Social Achievements
- Fees capped for over 400,000 financially vulnerable customers in 2023
- More than 96,000 customers benefited from special banking services for vulnerable customers in 2023
- €480 million refinanced or disbursed to over 13,000 recipients through microcredit support networks in 2023
- Goal of 65,000 customers with special accounts for vulnerable customers by 12/31/2024 (Crédit Mutuel Alliance Fédérale)
- Goal of >60% meeting rate for financially vulnerable individuals by end of 2024 (Crédit Mutuel Arkéa)
Governance Achievements
- Reorganized ESG governance in 2023 to improve monitoring of climate and ESG risks
- Established seven working groups to coordinate ESG implementation and best practices
- Formalized a national liability and reputational risk management framework in 2023
- Created a societal dividend (Crédit Mutuel Alliance Fédérale) allocating 15% of net income annually to environmental transformation and social solidarity
Climate Goals & Targets
Long-term Goals:
- Net-zero emissions by 2050 (aligned with NZBA commitment)
Medium-term Goals:
- Reduce emissions by 40% by 2030 compared to 2011 (Crédit Mutuel Maine-Anjou et Basse-Normandie)
Short-term Goals:
- Reduce carbon footprint of financing in oil & gas sector by 30% by 2030 (Crédit Mutuel Alliance Fédérale)
- Have >90% of financing related to electricity production in projects emitting <100g CO2/kWh by 2030 (Crédit Mutuel Alliance Fédérale)
- Reduce direct carbon footprint by 25% by 2024 (Crédit Mutuel Arkéa)
- Meet with 60% of vulnerable customers by end of 2024 (Crédit Mutuel Arkéa)
Environmental Challenges
- Embedding PRB oversight into governance
- Gaining or maintaining momentum in the bank
- Conducting an impact analysis
- Assessing negative environmental and social impacts
- Setting targets
- Data availability
- Data quality
Mitigation Strategies
- Established seven working groups to address various ESG aspects
- Developed methodologies for measuring carbon footprint and setting decarbonization trajectories
- Implemented ESG questionnaires for corporate counterparties
- Continuous monitoring by CNCM’s CSR team and internal training initiatives
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Drought
- Storms
- Hail
- Snow
- Floods
- Rising sea levels
- Rising average temperature
- Changes in rainfall
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products and services
- Financing of renewable energy projects
Reporting Standards
Frameworks Used: GRI, TCFD, UN Global Compact, EU Taxonomy, SFDR, NFRD
Third-party Assurance: Independent third-party assurance for NFPS since 2012
UN Sustainable Development Goals
- SDG 7 (Affordable and Clean Energy)
- SDG 13 (Climate Action)
- SDG 1 (No Poverty)
- SDG 8 (Decent Work and Economic Growth)
- SDG 10 (Reduced Inequalities)
Initiatives contribute to these goals through financing of renewable energy projects, support for vulnerable customers, and promotion of sustainable practices.
Sustainable Products & Innovation
- PACT Trajectoire ESG loan (Crédit Mutuel Arkéa)
- Pact Carbone loan (Crédit Mutuel Arkéa)
- Arkéa Impulse loan (Crédit Mutuel Arkéa)
- Loans for energy renovations, eco-PTZ, energy transition loans (various regional groups)
- Renewable energy loans (various regional groups)
Awards & Recognition
- First prize at the 2023 Podium de la Relation Client®