Climate Change Data

Ooredoo Oman

Climate Impact & Sustainability Data (2022, 2023, 2024)

Reporting Period: 2022

Environmental Metrics

ESG Focus Areas

  • Environmental Sustainability
  • Diversity, Equity, and Inclusion
  • Corporate Social Responsibility (CSR)

Environmental Achievements

  • Initiated steps to remove and fuel generator-powered mobile sites and link them directly to the electrical grid
  • Exploring large-scale solar installation to speed up its move to clean, sustainable energy sources
  • LEED-certified stores saved a total of 696,468 KWhr (AED 287,690)

Social Achievements

  • Established councils such as the Gender Balance Council and Youth Council to promote equality and break stereotypes
  • Relaunched new values to improve the workplace environment and better serve customers
  • Partnered with UNICEF to spread awareness of online risks for children
  • Launched several initiatives in the field of online safety education with Injaz UAE and EdComs Middle East

Governance Achievements

  • Participation in the UAE’s Champions 4.0 Network to enhance the adoption of advanced technologies
  • Establishing itself as a MENA standardization work leader at the forefront of the UAE’s global standardization process

Climate Goals & Targets

Long-term Goals:
  • Become the best digital telco in the world
Medium-term Goals:
  • Achieve large-scale solar installation to speed up its move to clean, sustainable energy sources
Short-term Goals:
  • Remove and fuel generator-powered mobile sites and link them directly to the electrical grid
  • Expand staffing and capabilities in multiple departments

Environmental Challenges

  • Rising energy costs
  • Economic uncertainty
  • Frequent electricity shutdowns
Mitigation Strategies
  • Focusing on energy continuity using renewable sources
  • Accelerating network investment program
  • Implementing energy-efficient technologies such as energy-efficiency hybrid generators, solar energy and free cooling systems
  • Designing state-of-the-art Nautilus data centers with the lowest achievable Power Utilization Effectiveness (PUE) of 1.35

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

  • Best Middle Eastern 5G Innovation Operator at the 2022 Telecom Review Excellence Awards

Reporting Period: 2023

Environmental Metrics

ESG Focus Areas

  • Climate Change
  • Sustainability
  • Environmental Responsibility
  • Social Development
  • Governance

Environmental Achievements

  • Pioneered the world's first zero-emission 5G network at The Red Sea, utilizing renewable energy and minimizing visual disruption.
  • Adopted infrastructure deployment solutions to eliminate carbon emissions during network construction.

Social Achievements

  • Collaboration with the Family Safety Program (Child Helpline project)
  • Partnership with the Ministry of Human Resources to train 50,000 young people.

Governance Achievements

  • Achieved an "A" rating on the MSCI ESG Index, reflecting a strong sustainability strategy and commitment to ESG principles.
  • Achieved an advanced rating in Management Scope "A-" in the Carbon Disclosure Project (CDP).

Climate Goals & Targets

Environmental Challenges

  • Global challenge of climate change and minimizing ecological footprints.
  • Balancing human prosperity with environmental preservation.
Mitigation Strategies
  • Partnership with Red Sea Global to create a zero-emission 5G network.
  • Use of renewable energy from over 760,000 solar panels.
  • Adoption of infrastructure deployment solutions to eliminate carbon emissions during network construction.
  • Small towers that seamlessly blend with the natural surroundings.

Supply Chain Management

Responsible Procurement
  • Use of locally-sourced materials for network towers.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: MSCI ESG Index, Carbon Disclosure Project (CDP)

Sustainable Products & Innovation

  • Zero-emission 5G network

Reporting Period: 2024

Environmental Metrics

ESG Focus Areas

  • Digital Transformation
  • National Development
  • Customer Experience
  • Community Support
  • Sustainability
  • Economic Diversification
  • Oman Vision 2040 Alignment

Environmental Achievements

  • Launched a nationwide 5G network, enabling advanced technological applications and driving new revenue streams.
  • Developed and launched ‘walletii by Ooredoo,’ a mobile wallet designed to simplify and secure consumer financial transactions.
  • Expanded data center infrastructure across Muscat, Barka, Salalah, and Sohar.

Social Achievements

  • Continued commitment to providing the best value to its team, customers, and other stakeholders.
  • Ongoing work with local communities to provide sustainable support, education, business skills, and enhance lives countrywide.
  • Successful rollout of nationwide 5G network, delivering connectivity even in remote areas.

Governance Achievements

  • Consistent alignment of strategy with Oman Vision 2040.
  • Received several awards recognizing Ooredoo’s contributions to Oman’s transformation into a knowledge-based and technologically advanced economy.

Climate Goals & Targets

Long-term Goals:
  • Relentless push for innovation and making a difference to people across Oman.
Medium-term Goals:
  • Increasing engagement and maximizing value for existing customers.
Short-term Goals:
  • Continued growth and maintaining a customer- and team-centric approach.

Environmental Challenges

  • Meeting the nation’s growing digital and connectivity needs.
  • Keeping up with the rapid pace of digital transformation in the Middle East region.
Mitigation Strategies
  • Nationwide 5G rollout with faster speeds, higher capacity, lower latency, increased flexibility, and increased reliability.
  • Investment in fintech, cloud solutions, and SDWAN.
  • Investment in talent pools to support new transformative technologies.

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

  • walletii by Ooredoo
  • 5G network