Climate Change Data

Assist Digital S.p.A.

Climate Impact & Sustainability Data (2022)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:733 tCO2eq (Location Based)
Scope 1 Emissions:167.58 tCO2e
Scope 2 Emissions:565.34 tCO2e (Location Based), 450.68 tCO2e (Market Based)
Renewable Energy Share:49%
Total Energy Consumption:8,847.27 GJ
Water Consumption:8,087 ML
Waste Generated:6 tons (2022)

ESG Focus Areas

  • Combating Climate Change and Energy Efficiency
  • Responsible Life Cycle Management of Electronic Equipment
  • Water Consumption
  • Promotion and Care of Employee Welfare
  • Promotion of Inclusion and Equal Opportunities in the Company
  • Development and Enhancement of Employee Skills
  • Health and Safety Protection
  • Data Protection Commitment and Assurance
  • Promotion of Business Ethics and Integrity
  • Value Creation for Area Communities
  • Fiscal Strategy

Environmental Achievements

  • 93% of waste is non-hazardous
  • 90% refurbished IT devices in contact centers
  • -13% office paper consumption from 2021 to 2022
  • ISO 14001 Certification
  • ISO 14064 Certification
  • ISO 14067 Certification
  • 49% of total electricity purchased from certified renewable sources

Social Achievements

  • Launched a new Welfare System including flexible benefits, bonuses, services related to sports and wellness, education, family care, and public transportation; counseling service; health care plan; and support for women's employment.
  • Achieved SA 8000:2014 certification.
  • Awarded the "Best Employer" certificate by Corriere della Sera.
  • Increased the number of women in the leadership team to approximately 30%.

Governance Achievements

  • Implemented an Organization, Management and Control Model in compliance with Legislative Decree 231/2001.
  • Adopted a Code of Ethics.
  • Established a Supervisory Board.

Climate Goals & Targets

Environmental Challenges

  • Reducing energy consumption and GHG emissions.
  • Responsible management of the entire life cycle of electronic equipment.
  • Efficient water consumption.
  • Maintaining high service quality and supporting the development of the communities and territories in which they operate.
Mitigation Strategies
  • Implemented initiatives such as paper consumption reduction, reducing plastic production, staff training, reducing emissions in the home-work commute, lighting system upgrading, and energy lockdown.
  • Developed a systematic methodology to implement and manage inventories of GHG emissions.
  • Established a guideline for quantifying and reporting the Carbon Footprint.
  • Updated corporate Travel Policy to regulate temporary or occasional work-related travel.
  • Purchasing refurbished products and donating devices that are no longer suitable for business use.

Supply Chain Management

Responsible Procurement
  • Fairness, professionalism and cooperation in establishing relationships with suppliers; requiring suppliers to sign a document setting out all the references of SA8000; randomly subjecting suppliers to questions.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021

Certifications: ISO 9001, ISO 27001, ISO 14001, ISO 14064, ISO 14067, SA 8000:2014

Awards & Recognition

  • "Best Employer" certificate by Corriere della Sera