Grupo Posadas, S.A.B. de C.V.

Climate Impact & Sustainability Data (2018, 2019)

38 of our hotels have the PROFEPA certification for Tourism Environmental Quality
All of our hotels have the Green Key certification
31 of our hotels have the “Hotel Hidro Sustentable”
In 2018, eight in ten of our hotels complied with the goal for human safety: Zero Tolerance.

Sustained growth amid a solid culture
Posadas continues to be a great place to work. In 2018, we climbed four places in the Great Place to Work ranking to 4th.
The Posadas Foundation supported 1,322 persons through initiatives focused on health, education, housing construction, and disaster relief.
The Posadas Foundation continues to be part of the Red de Fundaciones Empresariales and of AMEXCID’s Alianza por la Sostenibilidad.
Our Volunteer Program had a nationwide scope. This time it was attended by 3,377 volunteers (53% more than in 2017) in benefit of 14,000 persons in vulnerable situation.

The shareholders meeting was held on April 12, 2018. Among the resolutions passed was the payment of dividends in the amount of $200 million pesos.
The accompanying consolidated financial statements as of December 31, 2018 were authorized to be issued on February 20, 2019, by Ing. Arturo Martínez del Campo Saucedo, Corporate Chief Financial Officer and the Audit Committee.

Travel warnings for Cancun and Los Cabos affected the arrival of international groups in the resort segment.
The principal challenge of Human Capital in 2018 was identifying more than 90 associates to fill the Executive Committee positions created by the opening of all our hotels, as well as for the training program for Business Unit and Vacation Property Managers.
Legal proceedings in the ordinary course of business.

Implemented the Net Promoter Score (NPS) culture as an essential indicator for measuring hotel performance.
Continuously provide new growth opportunities, promoting internal talent.
Established a reserve to cover contingencies.

Frameworks Used: IFRS

Certifications: Great Place to Work, Green Key, Calidad Ambiental Turística

Third-party Assurance: Galaz, Yamazaki, Ruiz Urquiza S.C. (Deloitte)

Significant reduction of greenhouse gases per occupied room (22.9% against the base year)
Elimination of 60,000 plastic bottles from corporate operations
Pilot test for glass collection with successful results

Ranked 3rd best company to work for in Mexico (Great Place to Work)
Ranked 8th best company for Millennials
799 scholarships awarded
2,246 people served with health programs
Over 14,600 people benefited through volunteer programs
Implementation of the National Code of Conduct for the Protection of Children and Adolescents in the Travel and Tourism Sector

Obtained Socially Responsible Company Distinction (ESR) for all hotels
Implementation of PCI-DSS personal and banking data management certification for over 3,890 employees in 154 hotels
Renewal of Fiesta Rewards loyalty program

Strategies to generate higher rates in hotels with high occupancy, increase market share through commercial actions
Production incentive program, Corporate+ project for direct reservations
Strategic alliances with tour operators
Addressing bad perception in destinations through travel agent visits and incentive plans
Migration to Open Pricing strategy for rate flexibility