Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance
• Data Security

Environmental Achievements

• Recycled and reused 126.51 million pounds of electronics, preventing 763.3 million pounds of CO2e emissions.
• Achieved zero environmental and compliance violations.
• Implemented various initiatives to reduce energy consumption (e.g., LED lighting, electric forklifts).

Social Achievements

• Maintained zero work stoppages and zero fatalities.
• Achieved a low Total Case Incident Rate (TCIR) and Days Away, Restricted, or Transferred (DART) rate.
• Launched industry-first battery collection solution in partnership with Call2Recycle and CellBlock.
• Over 50% women representation in VP, SVP, and EVP roles.

Governance Achievements

• Became the first ITAD and electronic recycling company in the US to be SOC 2 compliant.
• Implemented enhanced data security procedures (e.g., monthly phishing tests, two-factor authentication).
• Never experienced a data breach.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to COVID-19 and other factors.
• Risks associated with handling lithium-ion batteries.
• Growing volume of e-waste globally.

Mitigation Strategies

• Developed alternative sourcing strategies.
• Implemented safety protocols for handling lithium-ion batteries (e.g., OneDrum collection solution).
• Expanded recycling network and capacity.

Supply Chain Management

Responsible Procurement

• Evaluates vendors against predetermined performance standards; utilizes vendors that supply reused supplies and recycled content.

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters (wildfires, ice storms)

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: NAID AAA, e-Stewards, R2, SOC 2, ISO 9001, ISO 14001, ISO 45001

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity & Inclusion
• Data Security
• Circular Economy
• Community Engagement

Environmental Achievements

• Achieved carbon neutrality for operational emissions.
• Transitioned to 100% market-based renewable energy.
• Reduced overall emissions by 10% from 2022.
• Reduced emissions from natural gas by 2.90%, propane by 61.5%, and overall Scope 1 emissions by 1.8% compared to 2022.
• Lowered freight per pound emissions by 12%.

Social Achievements

• Launched a first-of-its-kind inclusivity-driven training program in electronics recycling with VTEC, Ivy Tech Community College, and Indiana Vocational Rehabilitation.
• Provided Stop the Bleed training to employees.
• Maintained zero work stoppages.
• Showcased legacy women in ERI operations with over 17 years of experience.

Governance Achievements

• Achieved SOC 2 Type 2 certification.
• Maintained NAID AAA certification at all US facilities.
• Implemented enhanced Vendor Audit system to evaluate suppliers' sustainability performance.

Climate Goals & Targets

Environmental Challenges

• Transportation remains the largest source of emissions (58% of Scope 1-3 emissions).
• Increased material processing volume and a new facility opening contributed to emission increases when using a non-market-based calculation.

Mitigation Strategies

• Implementing projects to mitigate emission footprint, including energy audits, electrifying off-road vehicles, building supplier ESG surveys, and conducting waste stream analysis.
• Utilizing verified carbon credits and Green-e® certified renewable energy credits.
• Two-year project to become a 100% cloud-based company by 2024.
• Implementing an engine idle shutdown system for trucks.
• Route optimization to maximize vehicle efficiency.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Developing a scorecard to gauge the sustainability performance of vendors.
• Working with vendors committed to ESG initiatives and circular economy practices.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards: Core option

Certifications: NAID AAA, e-Stewards, R2, SOC 2 Type 2

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 3 (Good Health and Well-being)
• SDG 9 (Industry, Innovation and Infrastructure)
• SDG 11 (Sustainable Cities and Communities)
• SDG 12 (Responsible Consumption and Production)
• SDG 13 (Climate Action)
• SDG 17 (Partnerships for the Goals)

See Future Direction & Goals section for details on how initiatives contribute to these goals.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Verizon’s 2023 Supplier Sustainability Award
• Green Reverse Logistics award from the Reverse Logistics Association (RLA)
• New York’s 2023 Responsible 100 (David Hirschler)
• Webby Award (John Shegerian)