Avaya Holdings Corp.
Climate Impact & Sustainability Data (2019, 2020-10 to 2021-09, 2021-10 to 2022-09)
Reporting Period: 2019
Environmental Metrics
Total Carbon Emissions:36756 tCO2e/year
Scope 1 Emissions:5300 tCO2e/year
Scope 2 Emissions:31456 tCO2e/year
Scope 3 Emissions:816626 tCO2e/year
Total Energy Consumption:92078 MWh/year
Carbon Intensity:12.74 tCO2e per million USD revenue
ESG Focus Areas
- Climate Change
Environmental Achievements
- Reduced Scope 1 and Scope 2 (location-based) emissions by 24% from 2018 to 2019, primarily due to reductions in energy use in Avaya facilities/data centers and fuel usage of Avaya fleet.
- Reduced annual facilities energy costs (electricity, diesel, and natural gas) by approximately $1.2 million, or 13%, from 2018 to 2019 across its global real estate portfolio.
Social Achievements
- Avaya’s annual Month of Giving (MOG) included raising money and volunteering for numerous charitable organizations, including those dedicated to protecting or restoring the environment.
Governance Achievements
- Board-level oversight of climate-related issues; CEO responsible for overseeing Avaya's environmental commitments.
- Incentives for management of climate-related issues linked to annual bonuses and performance ratings.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 30% renewable energy by 2030
Short-term Goals:
- Reduce water consumption by 10% by 2025
Environmental Challenges
- Exposure to litigation due to failure to comply with environmental regulations.
- Acute physical risks from extreme weather events impacting production capacity.
- Reputational risks from increased stakeholder concern over climate change action.
Mitigation Strategies
- Design for Environment (DfE) program ensures product compliance with regulations.
- Business continuity program to mitigate risks from extreme weather events.
- Proactive management of climate change impacts through innovative, energy-efficient products and participation in CDP and other initiatives.
Supply Chain Management
Supplier Audits: Number not specified, but audits are conducted to ensure compliance with the RBA Code of Conduct.
Responsible Procurement
- RBA Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events (cyclones, floods)
- Sea level rise and chronic flooding
Transition Risks
- Increased climate change-related regulations
- Changes to materials used in products
- Increased utility costs
Opportunities
- Increased demand for low-carbon products and services
- Reduced energy costs through building consolidation
- Shift in consumer demand towards low-carbon products
Reporting Standards
Frameworks Used: CDP, GRI
Certifications: ISO 14001
Sustainable Products & Innovation
- ENERGY STAR certified J179, J169, and J129 VoIP phones
- Avaya OneCloud platform
Awards & Recognition
- 2019 Communications Solutions Products of the Year Award
Reporting Period: 2020-10 to 2021-09
Environmental Metrics
Total Carbon Emissions:864122 tCO2e/year
Scope 1 Emissions:2543 tCO2e/year
Scope 2 Emissions:25949 tCO2e/year
Scope 3 Emissions:682840 tCO2e/year
Total Energy Consumption:68615 MWh/year
Carbon Intensity:0.00029 tCO2e/USD
ESG Focus Areas
- Climate Change
- Environmental Sustainability
- Employee Well-being
- Responsible Business Practices
- Diversity, Equity, Inclusion and Belonging
Environmental Achievements
- Reduced total travel costs by $12.6 million in FY2021 compared to FY2019 (pre-pandemic) by maintaining strict business travel discipline.
- Installed LED lighting at multiple facilities, resulting in estimated annual CO2e savings of 97 metric tons.
Social Achievements
- Hosted Avaya’s annual Month of Giving, supporting nonprofit organizations globally.
- Organized various activities for employees to celebrate Earth Day.
Governance Achievements
- Board-level oversight of climate-related issues.
- Established a Nominating and Corporate Governance Committee responsible for ESG initiatives.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 30% renewable energy by 2030
Short-term Goals:
- Reduce water consumption by 10% by 2025
Environmental Challenges
- Supply chain disruptions due to extreme weather events.
- Increased climate change-related regulations.
- Changes to materials used for products and packaging to reduce emissions.
- Increased utility costs to address cleaner energy technologies.
Mitigation Strategies
- Business continuity program to reduce potential business and financial impact from extreme weather events.
- Consolidating real estate footprint to reduce energy costs.
- Monitoring current and emerging regulations to ensure compliance.
- Diversifying suppliers and geographical distribution to reduce risk.
Supply Chain Management
Responsible Procurement
- Adoption of the RBA Code of Conduct for Tier 1 suppliers.
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Supply chain disruptions
Transition Risks
- Increased climate change-related regulations
- Changes to materials used for products and packaging
Opportunities
- Increased demand for low-emissions products and services
- Cost savings from energy efficiency initiatives
Reporting Standards
Frameworks Used: GRI, SASB
Certifications: ISO 14001
Sustainable Products & Innovation
- Energy Star certified phones
- Cloud-based contact center and unified communications solutions
Reporting Period: 2021-10 to 2022-09
Environmental Metrics
Scope 1 Emissions:3633 tCO2e/year
Scope 2 Emissions:24731 tCO2e/year
Total Energy Consumption:78075 MWh/year
Carbon Intensity:0.000011 tCO2e/USD
ESG Focus Areas
- Climate Change
- Environmental Protection
- Sustainability
- Employee Health, Safety and Wellness
- Responsible Business Practices
- Corporate Social Responsibility
- Diversity, Equity, Inclusion and Belonging
Environmental Achievements
- Replaced fluorescent bulbs with LEDs at 6 locations, saving more than 1.8 million kWh of electricity and avoiding almost 1.3 million kg CO2.
- Increased sales of ENERGY STAR certified phones from 335,000 in FY18 to over a million in FY22.
Social Achievements
- Responded to 50+ questionnaires related to climate change in FY2022.
- Achieved a silver medal from EcoVadis for ESG performance.
Governance Achievements
- Board-level oversight of climate-related issues through the Nominating and Corporate Governance Committee.
- Submission of emissions reduction targets to SBTi for validation.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050
Medium-term Goals:
- Achieve 30% renewable energy by 2030
Short-term Goals:
- Reduce water consumption by 10% by 2025
Environmental Challenges
- Difficulty in accurately accounting for carbon emissions due to diverse and evolving product lines and lack of detailed data on product usage per customer.
- Potential for supply chain disruptions due to extreme weather events.
Mitigation Strategies
- Implementing business continuity program and natural disaster insurance.
- Consolidating facilities and streamlining operations to reduce energy consumption.
- Working internally to obtain necessary data for more accurate emission allocations.
- Joining the Responsible Business Alliance (RBA) and adopting the RBA Code of Conduct.
Supply Chain Management
Responsible Procurement
- RBA Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Supply chain disruptions
Transition Risks
- Increased regulations
- Changes in customer demand
Opportunities
- Increased demand for energy-efficient products and services
- Cost savings from energy efficiency initiatives
Reporting Standards
Frameworks Used: GRI, SASB
Sustainable Products & Innovation
- ENERGY STAR certified phones
- Cloud-based solutions