Climate Change Data

Tourism and Events Queensland

Climate Impact & Sustainability Data (2023-2024)

Reporting Period: 2023-2024

Environmental Metrics

ESG Focus Areas

  • Sustainability
  • Aboriginal and Torres Strait Islander engagement
  • Accessible Tourism
  • Diversity and Inclusion

Environmental Achievements

  • Maintained EarthCheck Gold Certification and White Ribbon Accreditation
  • Replaced fluorescent lighting in head office with LED lighting to reduce carbon emissions

Social Achievements

  • Supported 12 Aboriginal and Torres Strait Islander cultural experience operators to attend ATE24
  • Delivered the Transformational Experiences Mentoring Program (TEMP) to 69 tourism businesses, including 4 Aboriginal and/or Torres Strait Islander tourism operators
  • Continued Year of Accessible Tourism initiatives
  • Delivered several ‘Respect at Work’ training sessions for employees and management

Governance Achievements

  • Developed an Artificial Intelligence Strategy
  • Progressed implementation of Innovate Reconciliation Action Plan
  • Implemented a Portfolio and Performance Management (PPM) system in NetSuite
  • Bolstered TEQ’s cyber defences and maintained a high Microsoft secure score

Climate Goals & Targets

Long-term Goals:
  • Increase Queensland’s OVE to $44.4 billion by 2032

Environmental Challenges

  • Competition from other destinations
  • Macroeconomic factors impacting travel intentions (cost of living pressures, outbound international travel)
  • Supply constraints (aviation access and capacity, availability of tourism products)
  • Event acquisition and delivery challenges (increasing competition and costs)
  • Cybersecurity risks
  • Severe weather events impacting tourism and event operators
Mitigation Strategies
  • Bold and globally recognised marketing activity
  • Adjusting marketing plans to minimise impact and maximise opportunities
  • Working with industry and government to address supply constraints
  • Partnership approach to event acquisition and delivery
  • Maintaining security and business continuity capabilities
  • Delivered millions of dollars in vital programs (marketing support and visitor incentives) to attract tourists back to affected regions

Supply Chain Management

Climate-Related Risks & Opportunities

Physical Risks
  • Severe weather events