Wells Fargo & Company
Climate Impact & Sustainability Data (2020, 2021, 2022, 2023, 2024, 2025)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Climate risk management
- Community development
- Compensation and benefits
- Corporate governance
- Corporate risk management and compliance
- Customer privacy and data security
- Diversity, equity, and inclusion
- Employee incentives and risk-taking
- Environmental and social due diligence
- Fair and responsible lending and pricing
- Stakeholder engagement
- Transparent information and fair advice for customers
- Business ethics
- Business policies and practices
Environmental Achievements
- Achieved carbon neutrality in operations (Scope 1 and 2) in 2019 and 2020.
- Met 100% of global electricity needs with renewable energy in 2017.
Social Achievements
- Launched the Banking Inclusion Initiative, a 10-year commitment to help unbanked individuals gain access to affordable transactional accounts.
- Made significant progress toward 2016 commitments to provide $150 billion in new home purchase loans to minority households and $70 billion in loans to LMI households.
- Launched Advancing Homeownership®, including 10-year commitments to provide $125 billion in home purchase loans for Hispanic homebuyers and $60 billion in loans for Black and African American homebuyers.
- Donated approximately $234 million of Paycheck Protection Program (PPP) processing fees to nonprofit organizations supporting small businesses through June 30, 2021.
- Increased annual spending with diverse suppliers from $824 million in 2013 to nearly $1.4 billion in 2020.
Governance Achievements
- Independent Board Chair since 2016.
- Strengthened alignment between executive performance and compensation.
- Implemented a Clawback and Forfeiture Policy to recover compensation in case of risk management failures.
- Upgraded digital resources to empower employees to report ethics-related concerns without fear of retaliation.
Climate Goals & Targets
- Achieve net-zero greenhouse gas emissions (including financed emissions) by 2050.
- Deploy an additional $500 billion in sustainable finance by 2030.
- Set and disclose interim emission reduction targets for select carbon-intensive portfolios by the end of 2022.
- Disclose approach to measuring Scope 3 financed emissions by March 2022.
- Enhance transparency and disclose financed emissions for select carbon-intensive portfolios by the end of 2022.
Environmental Challenges
- COVID-19 pandemic and its impact on employees, customers, and communities.
- Addressing systemic issues exposed by the pandemic, including racial and economic inequities.
- Climate change and its impact on business and communities.
- Increasingly frequent extreme weather events.
- Managing environmental and social risks associated with lending and investments.
Mitigation Strategies
- Implemented initiatives to support employees, customers, and communities during the COVID-19 pandemic.
- Launched the Banking Inclusion Initiative and Advancing Homeownership® to address financial inclusion and homeownership gaps.
- Committed to deploying $500 billion in sustainable financing by 2030 and achieving net-zero greenhouse gas emissions by 2050.
- Established the Institute for Sustainable Finance to manage the $500 billion commitment.
- Developed the Environmental and Social Risk Management (ESRM) Framework to identify, evaluate, and manage environmental and social risks.
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Opportunities
- Financing renewable energy and clean tech projects.
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UN SDGs
UN Sustainable Development Goals
- SDG 1: No Poverty
- SDG 5: Gender Equality
- SDG 7: Affordable and Clean Energy
- SDG 8: Decent Work and Economic Growth
- SDG 10: Reduced Inequalities
- SDG 11: Sustainable Cities and Communities
- SDG 13: Climate Action
Examples of how Wells Fargo's initiatives contribute to these goals are provided throughout the report.
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Impact
- Diversity, Equity, and Inclusion
Environmental Achievements
- Reduced total energy consumption by 15% from 2019 baseline
- Reduced total waste stream by 38% from 2019 baseline
- Reduced water consumption by 30% from 2019 baseline
- Reduced total Scope 1 and Scope 2 (location) GHG emissions by 25% from 2019 baseline
- Contracted for 210 megawatts (MW) of new renewable energy generation
- Met 100% of its electricity consumption with renewable energy
Social Achievements
- Donated nearly $615 million in charitable contributions in 2021
- Financed $29.6 billion and $7.8 billion for new purchase loans to serve over 58,000 minority households and over 38,000 low- and moderate-income households respectively
- Helped over 81,756 Black and African American families and individuals become homeowners with $21.4 billion in mortgage financing
- Helped 207,248 Hispanic and Latino families and individuals become homeowners through $54.8 billion in mortgage financing
- Provided approximately 282,000 Paycheck Protection Program (PPP) loans totaling nearly $14 billion
- Fulfilled its roughly $420 million Open for Business Fund commitment
Governance Achievements
- Significant refreshment of the Board of Directors to enhance skills and experience
- Increased percentage of women on the Board of Directors to 36%
- Increased percentage of directors with ESG qualifications/experience to 29%
Climate Goals & Targets
- Net-zero greenhouse gas emissions by 2050
- Deploy $500 billion of financing to sustainable businesses and projects by 2030
Environmental Challenges
- Climate change
- Shortage of affordable housing
- Supporting small businesses navigating the COVID-19 pandemic
- Increasing diverse representation at all levels
Mitigation Strategies
- Set a goal of net-zero greenhouse gas emissions by 2050
- Joined the Net-Zero Banking Alliance
- Published the Wells Fargo CO2eMission SM methodology
- Launched the Wells Fargo Dream.Plan.Home. SM mortgage
- Pledged to create at least 250,000 new Black and African American homeowners in 10 years
- Committed to increasing Hispanic and Latino homeownership over 10 years
- Established the Open for Business Fund
- Launched a new company-wide employee feedback platform
Supply Chain Management
Supplier Audits: 74% participation in CDP survey (2021)
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Third-party Assurance: Independent third-party accountant
Awards & Recognition
- Five industry awards in 2021 in recognition of training excellence
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Financial health
- Housing access and affordability
- Small business growth
- Scale clean energy
- Increase sustainability where we live and work
- Advance climate finance and innovation
- Support an equity-focused transition
- Employee support
- Corporate governance
Environmental Achievements
- Met 100% of global electricity consumption with renewable energy since 2017
- Deployed $2.7 billion of tax equity capital for renewable power and storage projects in 2022
- Entered into over 210 megawatts of long-term agreements supporting new sources of renewable energy
- Installed solar energy arrays at nearly 60 locations
Social Achievements
- Helped over 11 million customers access their FICO Scores in 2022
- Launched Well Life, a new employer brand strategy to attract and retain high-performing talent
- Invested $5.4 million in the Wells Fargo Financial Capability Grant Program in 2022, helping individuals save $14.1 million and reduce debt by $17.4 million
- Enabled individuals to reduce debt by $10.1 million and helped 10,500 people establish or increase their credit score through the Credit Building Grant Program in 2022
- Donated more than $525 million since the beginning of 2019 to support available and affordable rentals, homeownership, and housing stability
Governance Achievements
- Established the Office of Consumer Practices in 2021 to ensure fair and transparent products, services, and business practices
- Implemented a comprehensive risk-based sanctions compliance program
- Implemented a global risk-based Anti-Bribery and Corruption Compliance Program
Climate Goals & Targets
- Net-zero greenhouse gas emissions by 2050
- Reducing GHG emissions (Scope 1 and 2) from 2019 levels by 70% by 2030
- Reducing energy usage from 2019 levels by 50% by 2030
- Reducing total waste stream from 2019 levels by 50% by 2030
- Reducing water usage from 2019 levels by 45% by 2030
- Deploy $500 billion in sustainable finance by 2030
Environmental Challenges
- Barriers remain that can make it difficult for some customers to transition to low-carbon solutions (e.g., multifamily and affordable housing)
- Increases in resource usage and emissions output in 2022 as more people returned to the office after the height of the COVID-19 pandemic
Mitigation Strategies
- Teamed with RMI to address challenges impeding the advancement of affordable low-carbon multifamily housing
- Continuing efforts to consolidate our real estate portfolio and employ additional steps to minimize waste and conserve energy
Supply Chain Management
Supplier Audits: 344 suppliers invited to participate in CDP survey in 2022
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Development of energy-efficient products
- Growth in clean energy markets
Reporting Standards
Frameworks Used: SASB, GRI, TCFD, UNGC
Third-party Assurance: KPMG LLP (limited assurance on sustainable finance activities)
UN Sustainable Development Goals
- Goal 7 (Affordable and Clean Energy)
- Goal 8 (Decent Work and Economic Growth)
- Goal 9 (Industry, Innovation, and Infrastructure)
- Goal 10 (Reduced Inequalities)
- Goal 11 (Sustainable Cities and Communities)
- Goal 13 (Climate Action)
Wells Fargo's initiatives support these goals through sustainable finance, community investment, and operational improvements.
Awards & Recognition
- Largest Financial Corporate Sustainability Bond of 2022 by the Climate Bonds Initiative
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Action
- Community Impact
- Corporate Governance and Ethics
- Risk Management
- Employee Well-being
Environmental Achievements
- Reduced total energy consumption by 18% from 2019 baseline
- Reduced water consumption by 22% from 2019 baseline
- Reduced total waste stream by 37% from 2019 baseline
- Met 100% of global electricity consumption with renewable energy (primarily unbundled Renewable Energy Certificates)
- Originated, committed, advised, or facilitated approximately $178 billion in sustainable finance (2021-2023)
Social Achievements
- Awarded a $7.5M grant to Habitat for Humanity International to build and repair homes
- Provided ~17K hours of mentorship for Connect to More℠ participants
- Donated $650M+ to help address housing access and affordability since 2019
- Provided Credit Builders Alliance a $1.5M grant to assist organizations serving credit insecure individuals
- Donated ~$23M in sustainability-focused grants to nonprofit organizations
Governance Achievements
- Implemented Environmental and Social Impact Management (ESIM) Framework
- Maintained a strong risk culture and risk management framework
- Established the Office of Consumer Practices to ensure fair and transparent products and services
Climate Goals & Targets
- Net zero emissions by 2050
- Deploy $500 billion in sustainable finance by 2030
Environmental Challenges
- Challenges associated with data availability and quality
- Evolving standards and methodologies for measuring, reporting and verifying ESG-related metrics
- Evolving information security threats
- Balancing aspirational short-term targets with other interests (energy security, equitable energy transition)
Mitigation Strategies
- Engaged third-party carbon accounting software platform for GHG emissions calculations
- Implemented comprehensive information security program aligned with industry standards
- Periodically review underlying topics related to ESG to prioritize efforts
- Annual review of Risk Management Framework and approval by the Board’s Risk Committee
Supply Chain Management
Supplier Audits: Approximately 50 forums reaching more than 5,000 internal and external participants in 2023; 234 suppliers invited to participate in CDP survey, 372 participated
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Third-party Assurance: KPMG LLP (limited assurance on sustainable finance assertion)
UN Sustainable Development Goals
- Goal 1: No Poverty
- Goal 3: Good Health and Well-being
- Goal 4: Quality Education
- Goal 5: Gender Equality
- Goal 7: Affordable and Clean Energy
- Goal 8: Decent Work and Economic Growth
- Goal 9: Industry, Innovation and Infrastructure
- Goal 10: Reduced Inequalities
- Goal 11: Sustainable Cities and Communities
- Goal 13: Climate Action
The SDGs informed the definition of Sustainability Impact Areas (Climate Action and Community Impact).
Awards & Recognition
- Nine Brandon Hall Excellence Awards (2023)
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Sustainability
- Traceability
- Regenerative Agriculture
Climate Goals & Targets
Environmental Challenges
- Rising input costs
- Labor shortages
- Extreme weather events
- Unpredictable market volatility
- Geopolitical instability (Ukraine war, Middle East tensions)
- Transportation/logistics issues
- Increasing food fraud
- Financial barriers and knowledge gaps preventing large-scale adoption of regenerative agriculture practices
- Regulatory focus on seed treatments
- Supply chain disruptions in seafood due to inflation and interest rates
Mitigation Strategies
- Continued push for the transition to regenerative agriculture practices
- Adoption and implementation of smart technologies in agriculture
- Addressing regulatory concerns regarding seed treatments (monitoring closely)
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Opportunities
- Development of energy-efficient products and practices in agriculture
Reporting Period: 2025
Environmental Metrics
ESG Focus Areas
- Resiliency Financing
- Energy Transition
- Climate Risk Mitigation
- Sustainable Investing
- Sustainability Reporting
- Supply Chain Sustainability
- Nuclear Energy
- Data Center Efficiency
- Housing Affordability
- Global Competition
Climate Goals & Targets
Environmental Challenges
- Increasing frequency and severity of climate-related catastrophes
- Global competition for critical minerals and low-carbon technologies
- Potential US deregulation impacting emissions reductions
- Growing demand for data center capacity exceeding carbon-free energy supply
- Rising insurance premiums and construction costs exacerbating housing affordability crisis
- Complexity and potential overreach of EU sustainability reporting requirements
Mitigation Strategies
- Targeted investments in mitigation and resiliency financing
- Developing a deep understanding of supply chains and trade policies
- Focusing on efficiency measures in data centers and using AI for optimization
- Innovative financial structures and cross-sector collaboration to mitigate housing risks
- Advocating for a more balanced approach to sustainability reporting
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Natural disasters
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Investments in resiliency
- Development of energy-efficient technologies