Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Commitment to reduce energy intensity and graduate to cleaner energy sources; solutions to help customers moderate their carbon footprint.
• Chennai delivery center situated in a LEED pre-certified gold-rated green building; shift to LED lights across all locations.

Social Achievements

• No employee loss to COVID-19; rapid transition to work-from-home environment.
• Investment in employee well-being – training, protocols, certifications, investment in supports and awareness-building.
• Community engagement with the objective to widen the circle of prosperity in line with Sustainable Development Goals.

Governance Achievements

• Two-thirds of the Board comprises Independent Directors and a third comprises women Directors.
• Established a policy on prevention, prohibition and redressal of Sexual Harassment at the workplace.
• Formulated a Policy on Related Party Transactions.

Climate Goals & Targets

Environmental Challenges

• Pandemic-induced global economic slowdown, delaying decision-making on project extensions and new projects.
• Uncertainty created by the pandemic in the UK, delaying decision-making on new spends and selective ramp-downs by customers.

Mitigation Strategies

• Rapid transition to work-from-home environment; proactive recommendations for customers, strengthening its position as a business partner.
• Focus on capturing a larger share of the customer wallet; leveraging its validated offshore delivery competence.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UNGC

Certifications: ISO 9001:2015, ISO 27001:2013

Environmental Metrics

ESG Focus Areas

• Talent Retention
• Community Investment
• Work-Life Balance
• Environmental Sustainability

Environmental Achievements

• Chennai delivery center situated in a LEED pre-certified gold-rated green building
• Shift to LED lights across all locations to reduce electricity consumption

Social Achievements

• Remunerated families of deceased employees
• Provided jobs to spouses of deceased employees
• Received Great Place to Work certification
• Partnered with 'One to one help' for employee mental health

Governance Achievements

• Upgraded credit rating to CARE A- Positive
• Implemented a policy on prevention, prohibition, and redressal of sexual harassment
• Established a Whistle Blower policy

Climate Goals & Targets

Environmental Challenges

• Talent crunch and high attrition rates
• Geo-political risks
• Competition in the IT services industry
• Currency risk
• Information and cyber-security risks
• Regulatory risks

Mitigation Strategies

• Commissioning software development centers outside India
• Improving offshore revenue percentage
• Deepening company values to improve employee retention
• Hedging strategies for foreign currency earnings
• Strengthening cyber-security systems
• Monitoring policy changes to mitigate regulatory risks

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Great Place to Work certification

Environmental Metrics

ESG Focus Areas

• Employee well-being
• Community development
• Environmental sustainability

Environmental Achievements

• Chennai delivery center located in a LEED pre-certified gold-rated green building
• Company-wide shift to LED lights to reduce electricity consumption

Social Achievements

• Certified as a Great Place to Work
• Significant reduction in attrition rate
• Extended insurance coverage to employee families
• Partnership with Ekincare for employee healthcare
• CSR initiatives supporting education and women's empowerment

Governance Achievements

• Upgraded credit rating by CARE

Climate Goals & Targets

Environmental Challenges

• Enhanced competitive clutter
• Inability of new large customers to trust service providers of our size
• Slowdown in the US market
• Deployment of adequate professionals to customer projects
• Matching project complexity with talent
• Recruiting talent across cities and towns
• Monitoring dispersed employees
• Presenting a wider global outsourcing proposition

Mitigation Strategies

• Consistent strategic direction
• Niche focus
• Acquisitions of companies specializing in desired niches
• Work-from-home policy
• Global recruitment
• Extending solutionization business beyond India

Supply Chain Management

Responsible Procurement

• Vendor diversity
• MSMED status
• Yearly revenue
• Quality certification
• POSH policies
• ISO certification
• Environmental management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: BRSR

Certifications: ISO 9001:2015, ISO 27001:2018, ISO 45001:2018

Third-party Assurance: R.G.N. Price & Co., Chartered Accountants

UN Sustainable Development Goals

• SDG 1
• SDG 3
• SDG 4
• SDG 8
• SDG 10

Awards & Recognition

• Great Place to Work