NICE Ltd.
Climate Impact & Sustainability Data (2020, 2022)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:691.36 tCO2e (Scope 1 and 2)
Scope 1 Emissions:691.36 tCO2e
Scope 2 Emissions:7,609.65 tCO2e
Scope 3 Emissions:750 tCO2e (estimated from data center)
Total Energy Consumption:2,754.36 MWh
Waste Generated:6 kg packaging waste (2019)
Carbon Intensity:5 tCO2e per million dollars of revenue
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- ISO 14001 certification
- Low-carbon footprint (around 5 tCO2e per million dollars of revenue)
- 100% recycling of client equipment in Europe since 2005
- 9% reduction in electronic waste generation in Israel in 2020 compared to the previous year
Social Achievements
- High employee satisfaction rate
- Code:Coda program encouraging young girls to pursue tech careers (193 girls completed the program in 2020)
- 100% employee participation in ethics training
- 50% of senior positions filled by internal mobility in 2020
Governance Achievements
- Structured ethics program including Code of Ethics and Business Conduct and Anti-Bribery and Corruption Policy
- ISO 27001 certification for data protection and privacy
- Zero data breaches in 2020
- Board of Directors with 25% women and a majority of independent directors
Climate Goals & Targets
Long-term Goals:
- Increase community activity
Medium-term Goals:
- Increase Scope 1 and Scope 3 reporting coverage
- Report to CDP and TCFD
- Expand environmental training and awareness
Short-term Goals:
- Expand ISO 14001 certification to UK and India offices
- Expand environmental training and awareness
- Build an informational website addressing biases and ethical recruitment processes by the end of 2021
Environmental Challenges
- Climate change related risks (disruptions of operations and vendors due to extreme weather events)
- Data overload, budget uncertainties, increased public expectations, lack of transparency, pressure to close more cases and disclose evidence faster, and a need to do more with less (for public safety and judicial agencies)
Mitigation Strategies
- Climate change risks managed as part of company-wide business continuity management procedure; assessed on a case-by-case basis for vulnerable sites and assets
- NICE’s award-winning Evidencentral platform helps agencies digitally transform how they manage data, improve incident response, accelerate investigations, streamline evidence disclosure, enhance digital collaboration with justice partners, and restore transparency and public trust
Supply Chain Management
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Disruptions of operations and vendors due to extreme weather events
Reporting Standards
Frameworks Used: GRI Standards: Core, UN SDGs
Certifications: ISO 14001, ISO 27001, ISO 9001
Third-party Assurance: Good Vision Corporate Responsibility Consulting Ltd.
UN Sustainable Development Goals
- SDG 8
- SDG 12
- SDG 13
- SDG 16
NICE's initiatives support these goals through responsible employment, resource efficiency, climate change measures, and ethical business practices.
Awards & Recognition
- Gold certification from the Indian Green Building Council for NICE Pune office
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environmental sustainability
- Social contribution
- Corporate citizenship
Climate Goals & Targets
Environmental Challenges
- Compliance with evolving data privacy and protection legislation
- Cybersecurity risks
- Industry-specific regulations
- Geopolitical risks
- Attrition in workforce
Mitigation Strategies
- Investment in ensuring compliance with applicable data privacy and protection legislation
- Implementation of security measures, internal policies, and procedures
- Adoption of internal policies and procedures to address information security concerns
- Maintenance of disaster recovery and business continuity plans
- Efforts to retain employees and attract new talent