Gatehouse Bank plc
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Climate Change
- Financial Health and Inclusion
- Fair Treatment of Customers
- Responsible Use of Funds and Investments
- Employee Well-being
- Diversity & Inclusion
Environmental Achievements
- Achieved carbon neutral certification in 2021 by offsetting operational emissions.
- Set Net Zero targets for the Bank’s home finance portfolio.
- Planted over 10,000 trees through the Woodland Saver accounts, sequestering 3,000 tonnes of CO2e emissions.
Social Achievements
- Launched a colleague well-being programme including financial well-being support, bereavement support and counselling.
- Improved inclusion performance across all measures from the 2020 Diversity and Inclusion Survey.
- Deepened partnership with Centrepoint, supporting their MoneyWise Programme with a strategic skills-based volunteering project.
Governance Achievements
- Formalised ESG Governance with a board-sponsored ESG Steering Group.
- Incorporated support for achievement of sustainability targets and contribution to ESG activity in executive-level performance reviews.
- Zero substantiated complaints concerning breaches of customer privacy and losses of customer data were recorded.
Climate Goals & Targets
- Reduce emissions of home finance portfolio by 72% by 2050 to achieve Net Zero emissions.
- Reduce emissions of home finance portfolio from base year by 35% by 2030.
- Support our customers’ financial health and capacity to absorb financial shocks and reach future goals by 2025.
- Build customer and community confidence in financial topics by 2025.
- Reduce operational emissions from the base year 2019 by 20% by 2023.
- Increase the number of young customers (aged 30 and under) accessing the Bank’s savings products by 10% by the end of 2023.
- Share financial education information and insight with all customers and 10,000 non-customers by the end of 2023.
Environmental Challenges
- Achieving the Bank’s sustainability targets will be a significant and ambitious challenge, requiring a legislative and market environment that supports sustainable action.
- Managing climate-related physical and transition risks associated with the Bank’s business and investments.
- Improving data availability in sustainability reporting.
Mitigation Strategies
- Set ambitious targets for reducing operational and financed emissions.
- Commissioned an independent assessment of the financial risk associated with climate change on its existing home finance portfolio and put a strategy in place to manage the risk.
- Strengthened the Bank’s sustainable procurement process and embedded the Sustainable Procurement Policy into the onboarding process.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Sustainable Procurement Policy
Climate-Related Risks & Opportunities
Physical Risks
- Severe weather events
- Changes in sea levels
Transition Risks
- Potential loss in value of energy inefficient buildings
- Increased taxes on carbon
- Reputational damage
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI Standards: Core option, UN Principles for Responsible Banking, Task Force on Climate-related Financial Disclosures (TCFD), PCAF
Certifications: Carbon Neutral Britain™
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- SDG 1
- SDG 3
- SDG 5
- SDG 8
- SDG 10
- SDG 12
- SDG 13
- SDG 15
- SDG 16
The Bank’s sustainability strategy and targets align with the UN SDGs most relevant to its business and the financial sector.
Sustainable Products & Innovation
- Woodland Saver accounts
- Planned Shariah-compliant green home finance products
Awards & Recognition
- 2021 Moneyfacts Awards for ‘Innovation in Personal Finance’
- 2021 MoneyComms Awards for ‘Best Ethical Savings Initiative’
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change Mitigation
- Financial Health and Inclusion
Environmental Achievements
- Remained a carbon neutral business for 2021 and 2022 by offsetting emissions.
- Launched a range of green home finance products to incentivize energy-efficient homes.
- Planted over 20,000 trees through Woodland Saver accounts.
Social Achievements
- Launched a quarterly customer newsletter to engage and educate customers on ESG.
- Raised over £11,000 for FareShare, redistributing over 41,000 meals.
- Introduced a volunteering policy, providing one paid day of leave per year for volunteering.
Governance Achievements
- Established an ESG Steering Group chaired by the CEO to oversee ESG initiatives.
- Implemented mandatory e-learning modules on anti-bribery, anti-money laundering, and diversity & inclusion.
- Achieved 100% completion rate for mandatory financial crime training.
Climate Goals & Targets
- Achieve Net Zero emissions by 2050 for home finance portfolio.
- Reduce emissions of home finance portfolio by 35% by 2030 and 90% by 2050.
- Increase percentage of young customers (18-30) with a healthy savings habit to 10% by 2025.
- Increase percentage of young customers (18-30) with a savings fund to 10% by 2025.
- Reduce business travel emissions by 20% by 2023 (from 2019 baseline).
- Improve EPC ratings of financed properties.
- Increase percentage of young savings customers (18-30) to 10% by end of 2023.
Environmental Challenges
- Data availability and quality for comprehensive ESG reporting.
- Engaging customers to drive sustainability initiatives, particularly during the cost-of-living crisis.
- Achieving Net Zero targets in home finance while considering consumer behavior change.
Mitigation Strategies
- Reviewed internal sustainability policy and supplier onboarding form to improve data collection.
- Used customer newsletters and surveys to educate and engage customers on energy saving and EPC ratings.
- Planned to develop Shariah-compliant additional finance for energy efficiency improvements in homes.
Supply Chain Management
Responsible Procurement
- Sustainable procurement policy implemented in 2021.
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
Transition Risks
- Regulatory changes to energy efficiency standards.
Opportunities
- Development of energy-efficient products and services.
Reporting Standards
Frameworks Used: GRI Standards: Core option
Certifications: Carbon Neutral Britain
Third-party Assurance: FBRH Consultants Ltd
UN Sustainable Development Goals
- SDG 1
- SDG 2
- SDG 3
- SDG 8
- SDG 10
- SDG 13
- SDG 15
- SDG 16
Initiatives align with various SDGs through responsible finance, community investment, environmental protection, and ethical business practices.
Sustainable Products & Innovation
- Green home finance products
- Woodland Saver accounts
Awards & Recognition
- Islamic Finance News Award Winner 2022 - Most Innovative Bank in the United Kingdom
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate change
- Financial health and inclusion
Environmental Achievements
- Certified as operationally carbon neutral for the third consecutive year
- Planted 40,000 trees through Woodland Saver accounts
- Extended green home finance product range to UK expats and international residents
Social Achievements
- Launched the UK’s first Shariah-compliant Regular Saver account
- Doubled paid volunteer days for colleagues (two days per year)
- Launched a new initiative to support local sports teams (Hyderi Sports Association)
Governance Achievements
- All Board Members, Executive Committee and colleagues completed mandatory Anti-Bribery and Anti-Money Laundering training in 2023
- Re-established Diversity, Equity and Inclusion Forum
- Introduced two mandatory e-learning modules on Equality & Diversity and Menopause Awareness
Climate Goals & Targets
- Reduce emissions of home finance portfolio from base year by 90% by 2050
- Move 100 properties in portfolio from E to D ratings and above by end of 2025
- By end of 2025, all financed properties will have an EPC rating
- Increase the percentage of new young savings customers (aged 18-30) from 3% in 2021 to 10% by the end of 2025
Environmental Challenges
- Incomplete Scope 3 emissions data in 2022
- Unavoidable increase in international business travel in 2023
- Rising living costs, inflation, interest rates, and economic uncertainty
Mitigation Strategies
- Worked with Carbon Neutral Britain to offset operational emissions
- Set targets to mitigate operational and financed emissions
- Developed an emissions reduction strategy with Greengage
- Enhanced green home finance product offering
- Developed a financial education program to help community groups boost their financial resilience
Supply Chain Management
Responsible Procurement
- Sustainable procurement policy
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, UN PRB
Third-party Assurance: FBRH Consultants Ltd
Sustainable Products & Innovation
- Green home finance products
- UK’s first Shariah-compliant Regular Saver account