Climate Change Data

Environmental Metrics

ESG Focus Areas

• Business Conduct
• Data Privacy and Security
• People
• Community
• Environment

Environmental Achievements

• Installed chilled water cooling system at Waterloo data center, saving 40% energy for cooling
• Virtual servers comprise 80% of servers deployed, minimizing energy consumption
• Implemented cold/hot aisle containment systems in data centers, reducing air conditioning requirements by 10-20%
• Launched 100 Acts of Kindness campaign supporting almost 200 local charities

Social Achievements

• Launched OpenText Relief Fund to support employees with COVID-19
• Launched 100 Acts of Kindness campaign supporting almost 200 local charities
• Improved gender diversity within OpenText, removing biases from recruitment, hiring and training programs
• Created Women in Technology (WIT) program to advance gender equality
• Management Training Program launched to develop leaders’ abilities to coach employees and manage teams effectively

Governance Achievements

• Implemented a robust Anti-Corruption Compliance Program
• Active Whistleblower Policy and whistleblowing line proactively communicated to employees
• Annual Code of Business Conduct and Ethics training covers human rights issues

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic and its impact on employees, communities, and business operations
• Need to address systematic racism within and outside OpenText
• Rising cyber risks in an increasingly connected world

Mitigation Strategies

• Moved employees to remote work to ensure safety
• Launched OpenText Relief Fund and 100 Acts of Kindness campaign
• Initiated listening tour with Black employees and committed to an action plan
• Maintained industry best practices for information security and data privacy
• Dedicated team of security professionals and implemented a range of technical and organizational measures

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Sustainable and Ethical Procurement Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB Materiality Map: Technology and Communications Sector, Global Reporting Initiative, United Nations Sustainable Development Goals (SDGs), UN Global Compact

Certifications: ISO 27001

Sustainable Products & Innovation

• Information management products supporting climate solutions by virtualizing servers and condensing storage requirements
• Collaboration tools reducing travel needs
• Solutions for automating paper-based processes
• Records management for efficient disposal
• Imaging solutions reducing paper storage and energy expenditure
• Secure file sharing tools eliminating document shipping
• Email management technology reducing printing and filing

Environmental Metrics

ESG Focus Areas

• Data Privacy & Information Security
• Equity, Diversity & Inclusion
• Environment

Environmental Achievements

• Reduced paper usage and eliminated the need for paper storage through software implementation, saving the equivalent of 5.1 million trees and 725,000 tonnes of CO2e in GHG emissions.
• Reduced energy consumption across facilities due to increased remote work during the COVID-19 pandemic.

Social Achievements

• Launched the OpenText Employee Relief Fund to support employees facing financial hardship due to the pandemic.
• Expanded Equity, Diversity & Inclusion (ED&I) program with five strategic pillars: Awareness, Hire & Develop, Civic Action, Power of Business, and Analysis & Governance.
• Launched the OpenText Voyager Fund, donating $1 million USD to food banks globally, providing over four million meals.

Governance Achievements

• Expanded Supplier Code of Conduct to promote responsible, ethical, and sustainable practices.
• Implemented a supplier risk monitoring solution to monitor suppliers against various government sanctions and violations.

Climate Goals & Targets

Environmental Challenges

• Increased absolute scope 1 and 2 emissions due to recategorization of colocation emissions and inclusion of acquisitions.
• Increased scope 3 emissions due to inclusion of additional categories, despite reductions in business travel emissions.

Mitigation Strategies

• Refining GHG inventory to better understand and manage impacts.
• Embedding sustainable practices into daily operations, including enhancing the Supplier Code of Conduct and upgrading data center equipment.

Supply Chain Management

Responsible Procurement

• Expanded Supplier Code of Conduct
• Sustainability criteria included in RFPs
• Supplier risk monitoring solution

Climate-Related Risks & Opportunities

Physical Risks

• Natural catastrophes, including extreme weather events

Transition Risks

• New legislation and regulation

Opportunities

• Accelerating the growth of cloud services
• Helping customers achieve their sustainability goals

Reporting Standards

Frameworks Used: GRI Standards: Core option, UNGC, SASB Materiality Map: Technology and Communications Sector, TCFD

Certifications: ISO 27001 (for particular commercial services and platforms)

Sustainable Products & Innovation

• OpenText Trading Grid™ (digitizes transactions, reducing paper usage)
• Cloud services (virtualizing servers and condensing storage requirements)
• Collaboration tools (reducing travel)
• Solutions for automating paper-based processes
• Records management
• Imaging solutions
• Secure file-sharing tools
• Email management technology

Awards & Recognition

• Reader’s Choice Awards 2021: Antivirus Software & Security Suites
• SAP Pinnacle Awards 2019 Green Supply Chain Award
• Big Innovation 2020
• Waterloo Area’s Top Employers 2020
• PC Mag Editor’s Choice
• People’s Choice Stevie Awards for Favorite Customer Service 2021

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Governance
• Data Privacy & Information Security
• Environment & Product Impact

Environmental Achievements

• Achieved a 4% reduction in energy consumption per dollar revenue and a 9% reduction in Scope 1 and 2 greenhouse gas emissions per dollar revenue.
• Achieved a 66% waste diversion rate at global headquarters in Waterloo.

Social Achievements

• Launched the ED&I Navigator Internship Program, partnering with Lakehead University and Howard University to create pathways to digital jobs for under-represented students.
• Expanded the WIT Mentorship program to be the OpenText Mentorship program, providing access to mentoring for all affinity group members.
• Enhanced maternity and parental leave benefits in Canada, U.S., and India; implemented a new family care leave; and implemented an adoption allowance in these three countries.

Governance Achievements

• 100% of employees completed Code of Business Conduct and Ethics training.
• Implemented several programs and activities to help prevent, identify, and root out potential corruption or fraud.

Climate Goals & Targets

Environmental Challenges

• Climate change
• Systemic inequities in corporate environments
• Rising cyber risks

Mitigation Strategies

• OpenText Zero-In Initiative with specific, measurable goals for environmental, social, and governance improvements.
• Ongoing education, programs, policies, and practices to advance ED&I.
• Robust Information Security Risk Management Methodology and ISO 27001:2013 Information Security Management System.

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Prioritizing suppliers who demonstrate embedded sustainability

Climate-Related Risks & Opportunities

Physical Risks

• Natural catastrophes, including extreme weather events

Transition Risks

• New legislation and regulation

Opportunities

• Transitioning customers to the cloud; development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards: Core option, UNGC, TCFD, SASB Materiality Map: Technology and Communications Sector

Certifications: ISO 27001 (for particular commercial services and platforms)

Sustainable Products & Innovation

• Information Management solutions that decrease the business requirements for paper; OpenText Trading Grid™

Awards & Recognition

• Canada’s Most Admired Corporate Cultures
• Canada’s Top Employers for Young People
• Waterloo Area’s Top Employers
• Canada’s Best Employers for Recent Graduates
• Forbes Canada’s Best Employers
• The Canadian Foundation for Physically Disabled Persons Corporate Award
• CRN: The 20 Coolest Endpoint And Managed Security Companies Of 2022
• ChannelPro Readers’ Choice Awards
• PC Mag Editor’s Choice
• LLSC Corporate Partner of the Year
• Habitat for Humanity Business Support Award
• SAP Pinnacle Award

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Governance
• Data Privacy & Security
• Sustainable Procurement
• Community Engagement

Environmental Achievements

• 68% waste diversion rate at Waterloo headquarters
• 84 metric tonnes of e-waste recycled
• OpenText customers digitize more than 33 billion paper transactions per year, saving an estimated 7.9 million trees.

Social Achievements

• 122 charities supported
• 2 million meals served
• 14,533 employee volunteer hours
• Launched ED&I Navigator Internship Program for underrepresented groups
• Expanded Employee Networks to 10 groups with over 3,500 members

Governance Achievements

• 100% of employees completed Code of Business Conduct and Ethics training
• Regularly reviews and updates Code of Business Conduct and Ethics
• Robust background check policy and recruitment process

Climate Goals & Targets

Environmental Challenges

• Increased absolute scope 1, 2, and 3 emissions due to business growth and return to office
• Supply chain disruptions
• Rising cyber risks

Mitigation Strategies

• Developing decarbonization strategy and roadmap to achieve net-zero emissions by 2040 and 50% reduction by 2030
• Implementing energy reduction initiatives across operations
• Investing in energy-efficient equipment and technologies
• Improving data center efficiency
• Strengthening information security management system (ISMS)

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Sustainability criteria in RFPs
• Supplier risk monitoring solution

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards, UN Global Compact, TCFD, SASB Materiality Map: Technology and Communications Sector

Certifications: ISO 27001, ISO 27018

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)

Initiatives related to renewable energy, emissions reduction, and sustainable product development.

Sustainable Products & Innovation

• OpenText Trading Grid
• OpenText Content Cloud
• OpenText Experience Cloud
• OpenText Vertica
• OpenText LoadRunner Cloud
• OpenText UFT Digital Lab
• OpenText Voltage
• GreenOps carbon measurement product (in development)

Awards & Recognition

• Forbes 2022 World’s Best Employers
• The Globe and Mail’s 2023 Report on Business – Women Lead Here list
• 2023 Waterloo Area’s Top Employers
• 2023 The Career Directory – Canada’s Best Employers for Recent Graduates
• 2021-2022 Waterstone Canada’s Most Admired Corporate Cultures
• 2023 LinkedIn Best Talent Acquisition Team in Canada
• 2023 Canada’s Top Employers for Young People
• CRN’s Top 25 IT Innovators of 2023 – Top 100 Security
• CRN’s Top 25 IT Innovators of 2022 – Top 100 Executives
• 2022 Cloud Security Innovation of the Year – SDC Awards
• Recipient of 2023 SAP Pinnacle Award in Partner Solutions Success category
• Canada’s Top 100 Employers 2023
• 2022 Australia HR awards – Best Workplace Diversity & Inclusion Program – Excellence Award
• Forbes 2023 Canada’s Best Employers for Diversity
• 2022 Australia HR awards – Employer of Choice >1000 Employees – Excellence Award
• 2023 Silver Stevie Award in the Annual American Business Awards: Achievement in Diversity & Inclusion category

Environmental Metrics

ESG Focus Areas

• Climate change
• Diversity, Equity, and Inclusion (ED&I)
• Governance
• Data Privacy and Security
• Ethical AI
• Supply Chain Sustainability

Environmental Achievements

• Achieved a 74% waste diversion rate across 5 key sites.
• Reduced Scope 1 and 2 emissions due to office and data center consolidation.
• Upgraded to condensing boilers with higher energy efficiency and reduced fuel consumption at Waterloo headquarters.
• Recognized as one of Canada’s Greenest Employers.

Social Achievements

• Surpassed $500,000 fundraising goal for the Holiday Food Bank Campaign, providing 2.4 million meals.
• 70% increase in membership in the Worldwide OpenText Women (WOW) Employee Network.
• Launched the ED&I Navigator Internship Program for underrepresented communities.
• More than 35,946 volunteer hours contributed by employees.

Governance Achievements

• Established ESG Working Groups to drive accountability and progress towards Zero-In Initiative goals.
• 100% of employees completed Code of Business Conduct and Ethics training.
• Implemented global spend management software to improve supplier risk monitoring.

Climate Goals & Targets

Environmental Challenges

• Increased Scope 3 emissions due to increased usage of hyperscaler services.
• Integrating the Micro Focus footprint and its impact on GHG inventory.
• Supply chain disruptions (implied, not explicitly stated).

Mitigation Strategies

• Reintroduced net-zero target to 2050 and committed to reducing emissions by 50% by 2030 (aligned with SBTi).
• Improved GHG calculation methodology for greater accuracy.
• Increased scope of waste coverage to work towards zero-waste target.
• Implemented various energy efficiency initiatives in data centers and offices (e.g., load shedding, improved cooling, reclaimed waste heat).

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Sustainable and Ethical Procurement Policy
• Modern Slavery awareness training
• Supplier risk assessment and monitoring
• Sustainability criteria in RFPs

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI Standards: Core option (2016), UNGC, TCFD

Certifications: ISO 27001, ISO 27017, 27018, SOC 1 Type II, SOC 2 Type II, SOC 3, SOC 2+ HITRUST, PCI DSS, HIPAA, SWIFT, TISAX, CyberEssentials+, FedRAMP (for specific services and platforms)

UN Sustainable Development Goals

• SDG 2: Zero Hunger
• SDG 3: Good Health and Well-being
• SDG 4: Quality Education
• SDG 5: Gender Equality
• SDG 10: Reduced Inequalities
• SDG 13: Climate Action

The report details various initiatives aligned with these SDGs, including charitable donations, volunteer work, and educational programs.

Sustainable Products & Innovation

• GreenOps carbon measurement product
• OpenText Aviator AI capabilities

Awards & Recognition

• Canada’s Greenest Employers
• Dow Jones Sustainability North America Index
• MSCI ESG Rating of AAA