Bajaj Allianz General Insurance Company Limited
Climate Impact & Sustainability Data (2023-04 to 2024-03)
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
Total Carbon Emissions:7,875 tCO2e/year
Scope 1 Emissions:179.4 tCO2e/year
Scope 2 Emissions:4,616.9 tCO2e/year
Scope 3 Emissions:3,078.6 tCO2e/year
Renewable Energy Share:35% of total energy use
Total Energy Consumption:6,371,206 KWH/year
Water Consumption:82,012 KL/year
Waste Generated:9.28 MT/year
Carbon Intensity:0.23 tCO2e per thousand crore rupees in FY2024
ESG Focus Areas
- Preserving and Protecting Environment
- Empowering Society
- Human Capital Management
- Customer Centricity
- Governance
- Stakeholder Engagement
- Cyber Security
- Financial Inclusion
Environmental Achievements
- 5% Reduction in net GHG emissions in FY2024 compared to the previous year
- 35% Increase in renewable energy generation in FY2024 compared to the previous year
- Planted more than 1,200 trees
- Savings on ~1.2 MTCO2e by migrating to cloud infrastructure
Social Achievements
- CSR Spend: ₹36.92 Crore in FY2024
- 1.34 Crore farmers covered under Crop Insurance
- Over 1,40,000 lives impacted through CSR interventions
- Increased percentage of female employees to 15.8% in FY2024
Governance Achievements
- Voluntary adoption of SEBI’s BRSR starting FY2023
- Obtained limited assurance for the BRSR and GHG FY2024 reporting
- ESG Governance Framework implemented
- Maintained credit rating of “[ICRA]AAA(Stable)”
Climate Goals & Targets
Long-term Goals:
- Expand presence in semi-urban/rural parts of India through GEO model
Medium-term Goals:
- Environment restoration through tree plantation by planting one tree per employee by 2027.
Short-term Goals:
- More than 90% of the applicable portfolio of BAGIC would be assessed for ESG by FY2025.
- Implement the EHS Manual and the EHS Management system across owned properties by FY2026
- Aim for certificate of compliance for ISO 14001:2015 and ISO 45001:2018 post implementation for select large offices by FY2026
Environmental Challenges
- Climate change can result in claim frequency/severity increasing.
- Undesirable customer experience could result in loss of customers or reputational loss.
- Shallow reach of insurance products and services in India, especially in mass and rural segments.
Mitigation Strategies
- Underwriting policies and procedures to assess and manage climate change risks.
- Periodic review of underwriting processes.
- External models used to assess climate risk concentration.
- Reinsurance programs to optimize risk retention.
- ESG reporting enhanced year on year.
- Listening to customers and driving continuous transformation to provide frictionless experience.
- Innovative technology solutions for seamless customer journey.
- Monitoring customer experience through root cause analysis of grievances, NPS, etc.
- Rural distribution networks, digital platforms, and customized product offerings to enhance financial inclusion.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Sourcing from over 1,000 MSME vendors
Climate-Related Risks & Opportunities
Physical Risks
- Increased claim frequency/severity due to inclement weather
- Reputational risk from failure to meet stakeholder expectations
Transition Risks
- Increased expenses from conforming to environmental standards
Opportunities
- Opportunities to insure new asset classes (renewable energy, electric vehicles)
- Increased awareness and need for insurance products
Reporting Standards
Frameworks Used: BRSR, GRI
Certifications: ISO 14001, ISO 45001, ISO 27001, ISO 22301
Third-party Assurance: DNV Business Assurance India Private Limited
UN Sustainable Development Goals
- Goal 7
- Goal 11
- Goal 12
- Goal 13
- Goal 15
- Goal 16
- Goal 17
- Goal 1
- Goal 3
- Goal 4
- Goal 5
- Goal 6
- Goal 8
- Goal 9
- Goal 10
Company operations and ESG initiatives touch 15 out of 17 SDGs.
Sustainable Products & Innovation
- Electric vehicle insurance
- Renewable energy insurance
- Surety Bond Insurance
Awards & Recognition
- Over 25 awards won in FY2024