Climate Change Data

Pitney Bowes Inc.

Climate Impact & Sustainability Data (2008, 2009, 2010, 2011, 2012, 2019, 2020, 2021, 2022)

Reporting Period: 2008

Environmental Metrics

Total Carbon Emissions:101,792 MTCE
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:4.56 Direct Emissions of CO2e / $M Revenue; 12.12 Indirect Emissions of CO2e/$M Revenue

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Reduced electricity consumption by more than 3 million kilowatt hours, saving $873,000 and reducing carbon footprint by 2,602 metric tons of CO2.
  • Reduced CO2 emissions by 2,331 metric tons through purchases of Green-e® certified RECs.
  • Diverted 7,523 tons of materials from landfills or incineration through WasteWise recycling program.
  • Launched ecowisesm service to help customers reduce the carbon impact of their print-to-mail operations.
  • Improved energy efficiency of latest inserter line by 10-14% per cycle compared to previous models.

Social Achievements

  • Improved workplace safety, reducing lost workday injury cases per 100 employees by 23 percent from 2007 levels.
  • Boosted enrollment by 79 percent in the Fit ’n’ Fun family wellness program.
  • Recognized for the third consecutive year as one of the World’s Most Ethical Companies by The Ethisphere Institute.
  • Earned a place on Black Enterprise magazine’s list of the Top 40 Best Companies for Diversity for the fifth year in a row.
  • Introduced Pitney Bowes Supplier Code of Conduct establishing social, environmental, ethical and legal compliance standards.

Governance Achievements

  • Linked ethical behavior standards to annual employee performance evaluation and compensation.
  • Established a structured, consistent and continuous risk management process across the organization.
  • Publicly reported carbon footprint through the international Carbon Disclosure Project.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Improve customer satisfaction rate and customer loyalty metrics (by 2011)
  • Standardize and globalize customer surveys (by end of 2009)
  • Roll out diversity training programs to more countries (in 2009)
  • Introduce new online resources to improve access to volunteer opportunities (in 2009)

Environmental Challenges

  • Turbulent economy
  • Escalating environmental challenges
  • Need to strengthen managerial ranks through diversity and inclusion
  • Reducing carbon impact throughout the mailstream
Mitigation Strategies
  • Developed ecowisesm service
  • Improved workplace safety
  • Strengthening managerial ranks through diversity and inclusion initiatives
  • Working with customers and suppliers to reduce carbon impact

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Pitney Bowes Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: Carbon Disclosure Project (CDP)

Certifications: Energy Star

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Energy Star-rated mailing systems
  • Ecowisesm service

Awards & Recognition

  • World’s Most Ethical Companies (Ethisphere Institute)
  • Black Enterprise Top 40 Best Companies for Diversity
  • Hispanic Enterprise Top 50 Corporations for Supplier Diversity
  • DiversityMBA Magazine Top 50 Companies for Diverse Managers
  • Diversity/Careers in Engineering & IT Best Diversity Company
  • Oslo’s greenest company (Pitney Bowes Norway)

Reporting Period: 2009

Environmental Metrics

Total Carbon Emissions:124,107 MTCE
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:15,020,146 pounds (US Only)
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Business Practices
  • Environment
  • Diversity
  • Our People
  • Customers and Suppliers
  • Community

Environmental Achievements

  • Reduced electricity consumption by more than 8 million kilowatt hours from 2007 baseline, saving $1.4 million and reducing carbon footprint by 4,862 metric tons of CO2.
  • Recycled over 6.5 million pounds of materials (copper, aluminum, steel, plastic, cardboard, and paper) through product take-back program (U.S. and Canada).
  • Purchases of Green-e® certified RECs helped reduce CO2 by 5,070 metric tons.

Social Achievements

  • Launched PB Lets Me Be Me program, a global diversity awareness program.
  • Conducted a series of three webinars throughout 2009 featuring women executives, with over 800 attendees.
  • Increased subcontracting with diverse suppliers.

Governance Achievements

  • Named to Ethisphere Institute’s list of the World’s Most Ethical Companies for the fourth straight year.
  • Linked ethical behavior standards to annual employee performance evaluation and compensation.
  • Introduced a Supplier Code of Conduct establishing social, environmental, ethical, and legal compliance standards.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Reducing the environmental impact of products, services, and operations worldwide.
  • Increasing engagement of employees.
  • Improving customer satisfaction.
Mitigation Strategies
  • Implemented energy-saving initiatives (better lighting, improved HVAC controls, efficient chillers, etc.).
  • Launched engagement initiatives like PB Voice, Yammer, and IdeaNet.
  • Created a Customer Experience team to improve service and customer satisfaction.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Energy Star

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • IntelliJet™ Printing System
  • AddressRightNow™ online list management service
  • Imaging and Workflow Solution

Awards & Recognition

  • World’s Most Ethical Companies
  • Connecticut Green Business Award
  • WasteWise Hall of Fame
  • Best Employer for Healthy Lifestyles Platinum Award
  • 100 Best Corporate Citizens

Reporting Period: 2010

Environmental Metrics

Total Carbon Emissions:120,263 tCO2e/year
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Environment
  • Diversity and Inclusion
  • Employee Engagement
  • Community
  • Supplier Relations
  • Governance

Environmental Achievements

  • Reduced electricity consumption by more than 10 million kilowatt hours from 2007 baseline, saving $1.8 million and reducing carbon footprint by 6800 metric tons of CO2.
  • Recycled more than 6.5 million pounds of materials (US and Canada).
  • Purchased nearly 10,000 tons of paper, more than 58% from certified sources.
  • Reduced CO2 emissions by 6,300 metric tons through purchases of Green-e certified RECs.

Social Achievements

  • Named one of the Top Employers for New Canadians in Canada.
  • Named one of the 50 Best Companies To Work For in India.
  • Employees contributed more than 70,000 hours to literacy and education and community well-being.
  • Launched companywide behavior-based safety campaign, "Every BODY Can Do It", resulting in an 11 percent reduction in US Workers’ Compensation claims.

Governance Achievements

  • Introduced a Supplier Code of Conduct in 2008 establishing social, environmental, ethical and legal compliance standards.
  • Implemented a structured risk management process across the organization.
  • Established a global EHS policy strengthening accountability and encouraging leadership on EHS matters.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Reduction and consolidation of the supplier base impacted the opportunity to engage diverse suppliers, resulting in a decrease in subcontracting with diverse suppliers from 6.0% in 2009 to 4.7% in 2010.
Mitigation Strategies
  • The company remains committed to building relationships with diverse suppliers on both the first and second tiers. Increased participation of diverse suppliers in the Request for Proposal (RFP) process.

Supply Chain Management

Supplier Audits: 24 EHS compliance reviews of most significant businesses in 2010

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: GRI

Certifications: Energy Star

Third-party Assurance: Third-party consultant validated methodology for collection and reporting of carbon emissions

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Volly secure digital delivery service, PresortXtra solutions, Connect+ mailing systems, Portrait Interaction Optimizer

Awards & Recognition

  • Connecticut Green Business Award, Eco-Lighthouse certification, various diversity and inclusion awards, Supplier Excellence Award from Eastman Chemical

Reporting Period: 2011

Environmental Metrics

Total Carbon Emissions:111,836 MTCO2e
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:8.14 CO2e/$M Revenue (direct); 13.05 CO2e/$M Revenue (indirect)

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Reduced electricity consumption by more than 16 million kilowatt hours from 2007 baseline, saving $2.3 million and reducing carbon footprint by 10,194 metric tons of CO2.
  • Reduced energy consumption by more than 6.6 million kilowatt hours due to smaller building footprint.
  • Avoided an additional 200 metric tons of carbon emissions through re-lamping and installation of energy-efficient air compressor.
  • Purchases of Green-e® certified RECs helped reduce CO2 by 7,457 metric tons.
  • Sales of remanufactured products rose 64% over 2010.
  • Remanufactured equipment program diverted 371,127 pounds of waste from recycling to reuse.
  • Recycled nearly 300,000 lbs of toner cartridges in the US.
  • U.S. waste reduction campaign resulted in the avoidance of more than 23,562 metric tons equivalent of CO2 (MTCO2E) in 2011.
  • Recycled 1,952 tons of U.S. electronics waste.

Social Achievements

  • Returned $1.2 million in Healthy Rewards to participating employees in healthcare cost reduction program.
  • Reached more than 31,000 students with more than a million hours of enrichment through strategic philanthropy focused on literacy and education.
  • Held first annual Global Volunteer Month with events in 19 cities in five countries, resulting in 76,000 hours of employee volunteering.
  • Launched a new enterprise-wide learning and development organization.
  • Launched a new Global Early in Career Program.
  • Hosted 20 INROADS interns.
  • Celebrated diversity with Culture Week events around the world.

Governance Achievements

  • Improved customers’ experience with simplified ordering, web-based training and a feedback system that now extends to 19 countries.
  • Implemented robust systems to identify, prioritize and mitigate risk, including financial and sustainability risks.
  • Instituted a new system in 2010 to facilitate anonymous reporting of wrongdoing in multiple languages through the Ethics Help Line.
  • Introduced the Pitney Bowes Supplier Code of Conduct in 2008.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Not disclosed

Environmental Challenges

  • Catastrophic fire at Texas processing center.
  • Reducing work-related injuries.
Mitigation Strategies
  • Robust business continuity program enabled recovery from fire without injury, loss of business or interruption in service.
  • Implemented “EveryBODY Can Do It” safety initiative, including ergonomic assessments, control measures, training and communications.
  • Conducted ergonomic “Kaizen” event and MoveSMART® training program to reduce injuries.

Supply Chain Management

Supplier Audits: 26 facility audits conducted in 2011 (20 Pitney Bowes locations and 6 third-party locations)

Responsible Procurement
  • Pitney Bowes Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 14001 (85 European locations)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Remanufactured equipment, energy-efficient products

Awards & Recognition

  • Aquarion Environmental Champions Award, WasteWise Hall of Fame, Best Employer for Healthy Lifestyles Award (National Business Group on Health), Asia’s Best Employer Brand Awards, Best Diversity Company, 50 Out Front for Diversity Leadership, Best Companies for Hispanics, Top 200 Influential Hispanics in Technology, NASBA Center for the Public Trust Being a Difference Award, Diversity Leader Award, CEO Leadership in Action Award, America’s Top Corporations for Women’s Business Enterprises (WBENC), ACE (Achievement in Customer Excellence) Awards

Reporting Period: 2012

Environmental Metrics

Total Carbon Emissions:112,732 tCO2e/year
Total Energy Consumption:>20 million kWh reduction from 2007 baseline
Waste Generated:5.7 million pounds recycled; 158 tons toner cartridges recycled; 2,545 tons of U.S. electronics waste recycled
Carbon Intensity:3.67 tCO2e/$M of revenue (direct); 11.8 tCO2e/$M of revenue (indirect) in 2008

ESG Focus Areas

  • Client Experience
  • Employee Development & Diversity
  • Environmental Sustainability
  • Community Engagement
  • Ethical Business Practices

Environmental Achievements

  • Recycled 5.7 million pounds of materials
  • Reduced electricity consumption by more than 20 million kilowatt-hours, saving $2.8 million and reducing carbon footprint by 11,894 metric tons of CO2
  • Remanufactured products sales rose 25 percent from 2011
  • Recycled nearly 158 tons of toner cartridges
  • Avoided more than 20,334 metric tons' equivalent of CO2 (MTCO2E) in 2012 through waste reduction

Social Achievements

  • Celebrated 25-year partnership with INROADS, developing high-potential minority youth
  • Expanded Workplace Agility program, with 40% of eligible employees participating by spring 2013
  • Employees volunteered more than 80,000 hours
  • Joined forces with A Billion + Change to support skills-based volunteerism
  • Continued support for literacy, education, and workforce preparedness through the Pitney Bowes Foundation

Governance Achievements

  • Full compliance with SEC conflict minerals disclosure requirements
  • Implemented robust systems to identify, prioritize, and mitigate risk
  • Established Ethics Help Line for anonymous reporting of wrongdoing
  • Annual employee training on company policy, business practices, and relevant laws

Climate Goals & Targets

Environmental Challenges

  • Supply chain disruptions (implied due to Hurricane Sandy)
  • Managing risk across financial, environmental, and societal areas
Mitigation Strategies
  • Robust risk management system in place
  • Business continuity program with contingency planning
  • Advance planning and coordination during Hurricane Sandy to minimize impact

Supply Chain Management

Supplier Audits: 32 facility audits in 2012 (23 Pitney Bowes, 9 third-party)

Responsible Procurement
  • Supplier Code of Conduct (addresses forced labor, wages, working hours, non-discrimination, respect, health & safety, environmental protection, legal & ethical dealings)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Carbon Disclosure Project

Certifications: ISO 14001 (98 European locations)

Sustainable Products & Innovation

  • Remanufactured products

Awards & Recognition

  • EPA Green Power Partner ratings (top 20)
  • WasteWise Hall of Fame
  • Forrester Research “Outside In” Award for Customer Experience Measurement
  • SoundWaters Founder's Award
  • Aflac Outstanding Partner of the Year for Innovation and Technology
  • Omega Management Group's NorthFace Scoreboard Award

Reporting Period: 2019

Environmental Metrics

Total Carbon Emissions:95,416 tCO2e/year
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed

ESG Focus Areas

  • Governance
  • Environment
  • Diversity and Inclusion
  • Community
  • Employee Development
  • Supplier Diversity

Environmental Achievements

  • Achieved 2020 carbon emissions target a full year early, exceeding the 8% reduction goal with a 12.8% reduction.
  • Reduced electricity consumption by approximately 34.7 million kilowatt hours from the 2007 baseline, saving $5.03 million and reducing the carbon footprint by 16,810 metric tons of CO2.
  • Avoided more than 3,636 metric tons equivalent of CO2 (MTCO2E) through waste reduction campaign.
  • Recycled 1,927 tons of electronic waste.
  • Equipment remanufacturing diverted over 498,000 pounds of waste from recycling to reuse.

Social Achievements

  • Continued to work toward a global culture that honors the full breadth of backgrounds, perspectives, and contributions of everyone in the company, earning recognition from Bloomberg and Forbes.
  • Implemented a new performance management system using coaching, skill-building, and talent analytics to develop targeted learning outcomes and embed a culture of feedback.
  • Signature volunteer program, Dedication to Education, drew more than 1,000 employees to 83 projects in collaboration with literacy and education nonprofits around the world.
  • Employee donations and matching contributions totaled $1.9 million.

Governance Achievements

  • Continued to benefit from an increasingly diverse Board of Directors, on which women now hold half of the seats.
  • Strengthened governance with important measures on board tenure, succession planning, and board refreshment.
  • Created a new senior-level ESG Committee and explicitly added sustainability to the Enterprise Risk Management program.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Offset at least 20% of energy consumption through Renewable Energy (normalized to revenue) by 2025.
Short-term Goals:
  • Reduce Scope 1 and 2 emissions by 8% by 2025 (normalized to revenue).

Environmental Challenges

  • Increase in overall work hours due to network expansion leading to a small rise in OSHA recordable injuries (primarily manual material handling).
Mitigation Strategies
  • EHS regularly collaborates with Engineering and Operations to make ergonomic improvements.
  • Installed “smart” conveyor systems and pilot-tested “Auto-Sleeve” systems to reduce manual material handling.
  • Distributed ergonomic coaching materials and implemented “We’ve Got Your Back” training program.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Supplier Code of Conduct

Climate-Related Risks & Opportunities

Physical Risks
  • Not disclosed
Transition Risks
  • Not disclosed
Opportunities
  • Not disclosed

Reporting Standards

Frameworks Used: TCFD, SASB

Certifications: ISO 14001

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Energy Star-rated products

Awards & Recognition

  • 2020 Climate Leadership Award for Excellence in Greenhouse Gas Management
  • Green Power Partnership Top 30 in Tech & Telecom
  • America’s Best Employers for Women
  • America’s Best Employers for Diversity

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:69,579 tCO2e/year (Scope 1 & 2)
Scope 1 Emissions:34,211 tCO2e/year
Scope 2 Emissions:35,368 tCO2e/year
Scope 3 Emissions:7,291 tCO2e/year (partial)
Renewable Energy Share:11.5%
Total Energy Consumption:90,583 MWh/year
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Improved Scope 1 & 2 emissions per revenue (MTCO2e/$M revenue).

ESG Focus Areas

  • Environmental Sustainability
  • Diversity, Equity, and Inclusion
  • Ethics and Compliance
  • Community Involvement
  • Philanthropy
  • Client Experience
  • Supplier Diversity
  • Climate Change

Environmental Achievements

  • Achieved 2020 carbon emissions target (8% reduction from 2015 baseline) a year early.
  • Reduced electricity consumption by approximately 35.1 million kilowatt hours from 2007 baseline, saving $5.05 million and reducing carbon footprint by 7,000 metric tons of CO2.
  • Improved average fuel consumption of tractor fleet from 6.2 mpg in 2019 to 7.6 mpg in 2020, saving over 40,000 gallons of fuel.
  • Remanufactured more than 14,000 units and diverted more than 514,000 pounds of waste from recycling to reuse.

Social Achievements

  • Recognized by Forbes Magazine for the second consecutive year as a great company for diverse employees.
  • Recognized for commitment to Women and the LGBTQ+ community.
  • Launched Business Collaborative for Education Equity in Connecticut.
  • Made contributions to multiple COVID-19 relief funds and provided in-kind donations.
  • Improved global rate of recordable injuries (TRIR down 6%, Restricted Workday Case Rate down 22%).
  • Offered subsidies for backup childcare; conducted online exercise and stress-reduction programs; and created both a personalized “thank you” campaign for our on-site workers and an external social media campaign encouraging employees to thank other essential workers elsewhere.

Governance Achievements

  • Increased involvement of Board of Directors and senior executives in ESG matters.
  • Created senior-level committees focused on climate change and environmental sustainability.
  • Maintained a formalized Enterprise Risk Management program.

Climate Goals & Targets

Long-term Goals:
  • Achieve carbon neutrality by 2040.
Medium-term Goals:
  • Procure at least 20% renewable energy by 2025.
Short-term Goals:
  • Reduce Scope 1 and 2 emissions by 8% by 2025 (normalized to revenue).

Environmental Challenges

  • COVID-19 pandemic and its impact on employees, clients, and communities.
  • Supply chain disruptions.
  • Maintaining safety standards during the pandemic.
Mitigation Strategies
  • Established a centralized COVID Response Management Team.
  • Implemented new health and safety protocols across sites.
  • Provided free access to SendPro® Online for clients.
  • Created a “hardship menu” of financial tools for clients.
  • Made contributions to COVID-19 relief funds.
  • Implemented virtual volunteerism and random acts of kindness.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement
  • Supplier Code of Conduct
  • Sustainable procurement practices
  • Supplier diversity program

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards, TCFD, SASB

Certifications: ISO 14001 (UK)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Goal 7 (Affordable and Clean Energy)
  • Goal 8 (Decent Work and Economic Growth)
  • Goal 9 (Industry, Innovation, and Infrastructure)
  • Goal 10 (Reduced Inequalities)
  • Goal 11 (Sustainable Cities and Communities)
  • Goal 12 (Responsible Consumption and Production)
  • Goal 13 (Climate Action)
  • Goal 17 (Partnerships for the Goals)

The report highlights how various initiatives contribute to these goals.

Sustainable Products & Innovation

  • Energy Star-rated SendPro products

Awards & Recognition

  • 2020 Climate Leadership Award for Excellence in Greenhouse Gas Management
  • America’s Best Employers for Diversity (Forbes Magazine)
  • America’s Best Employers for Women (Forbes Magazine)
  • Best Place to Work for LGBTQ+ people (Human Rights Campaign)

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:63,535 tCO2e/year (Scope 1 & 2 market-based)
Scope 1 Emissions:40,614 tCO2e/year
Scope 2 Emissions:22,921 tCO2e/year (market-based)
Scope 3 Emissions:694,670 tCO2e/year
Renewable Energy Share:29.7% of total energy use
Total Energy Consumption:84,565 MWh/year
Waste Generated:688,000 lbs/year (remanufactured and recycled)
Carbon Intensity:17.29 MTCO2e/$M revenue (2021)

ESG Focus Areas

  • Environmental sustainability
  • Employee safety
  • Diversity, equity, and inclusion
  • Ethics and compliance
  • Community involvement
  • Philanthropy

Environmental Achievements

  • Sites’ CO2 emissions decreased by 23% in 2021
  • Reduced electricity consumption by 6% in 2021
  • Improved miles per gallon of tractors by 6%
  • Increased cardboard recycling by 50%
  • More than doubled reliance on electricity from renewable sources in 2021 (reaching 29.7%)
  • 19% reduction in Scope 1 and 2 (market-based) emissions normalized to revenue in 2021 (surpassing 8% target)

Social Achievements

  • Significant decrease in total recordable safety incident rate
  • Launched Pitney Bowes Caregiver Assurance Network (PB CAN)
  • Maintained 100% rating on the Human Rights Campaign’s Corporate Equality Index
  • People of color comprise 48% of Pitney Bowes’ U.S. workforce in 2021
  • Achieved best-in-class Net Promoter Scores for client satisfaction

Governance Achievements

  • Diverse board with women serving as 4 of 8 independent directors and chairing two of four board committees
  • Increased transparency of CO2 emissions reporting to include Scope 1, 2, and 3 emissions
  • Implemented a formalized Enterprise Risk Management program (ERM)

Climate Goals & Targets

Long-term Goals:
  • Achieve carbon neutrality by 2040
Medium-term Goals:
  • Achieve carbon neutrality in Scope 1 and 2 emissions by 2040
Short-term Goals:
  • Reduce Scope 1 and 2 emissions by 8% from 2019 baseline by 2025 (achieved in 2021)
  • Source renewable energy in all sites located in deregulated energy market states (approximately 50% by 2025)

Environmental Challenges

  • Impact of carbon emissions from energy use in operations and value chain
  • Impact of physical goods produced or used in operations
  • Growth of logistics fleet leading to increased diesel fuel consumption
  • COVID-19 pandemic impacting operations and employee engagement
Mitigation Strategies
  • Target of carbon neutrality by 2040
  • Increased use of renewable energy
  • Offsetting remaining carbon emissions
  • Sustainable life cycles of SendTech products
  • Responsible packaging
  • Minimizing waste
  • Implementing pilot programs for fleet electrification
  • Energy-saving modifications to trucks
  • Route optimization software
  • Expanded use of fuel purchase cards
  • Switching to company cars for sales representatives
  • Virtual well-being programs during the pandemic
  • Online Coronavirus Resource Center
  • COVID-19 vaccine awareness campaign

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct
  • Sustainable procurement practices (prioritizing suppliers with sustainability certifications)

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, UN Sustainable Development Goals, Task Force on Climate-Related Financial Disclosures (TCFD)

Certifications: ISO 14001 (UK sites)

UN Sustainable Development Goals

  • Goal 7 (Affordable and Clean Energy)
  • Goal 8 (Decent Work and Economic Growth)
  • Goal 10 (Reduced Inequalities)
  • Goal 11 (Sustainable Cities and Communities)
  • Goal 12 (Responsible Consumption and Production)
  • Goal 13 (Climate Action)
  • Goal 17 (Partnerships for the Goals)

The report highlights how various initiatives contribute to these goals.

Sustainable Products & Innovation

  • Energy-efficient SendPro products

Awards & Recognition

  • Forbes World’s Best Employers
  • Forbes America’s Best Employers for Diversity
  • Forbes America’s Best Employers for Women
  • The Wall Street Journal Top 250 Best Managed Companies in America
  • Human Rights Campaign Best Places to Work for LGBTQ+ Equality
  • Climate Leadership Awards Excellence in Greenhouse Gas Management

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:63,071 tCO2e/year (Scope 1 & 2 market-based)
Scope 1 Emissions:45,060 tCO2e/year
Scope 2 Emissions:18,011 tCO2e/year (market-based)
Renewable Energy Share:43.7%
Total Energy Consumption:86,780 MWh/year
Waste Generated:13,707 tons/year
Carbon Intensity:17.83 MTCO2e/$M revenue in 2022

ESG Focus Areas

  • Governance
  • Environment
  • Social

Environmental Achievements

  • Reduced scope 3 emissions by 15% against 2021 baseline
  • Reduced scope 1 and 2 (market-based) absolute emissions by 7.8% against 2019 baseline
  • Increased share of renewable electricity to 43.7% from 29.7%
  • 16.5% reduction of CO2 emissions (scope 1 + 2 market based) normalized to revenue compared to 2019 baseline

Social Achievements

  • Launched PB University to centralize learning and career experiences
  • Expanded diversity and inclusion actions through digital strategy
  • Expanded mental wellbeing offerings
  • Refreshed safety training programs
  • Improved client satisfaction scores
  • Formed Fairfield County Business Collaborative for Education Equity

Governance Achievements

  • Significant Board refreshment maintaining diversity
  • Added training modules on social media use and sexual harassment

Climate Goals & Targets

Long-term Goals:
  • Carbon neutrality in value chain (scope 3) by 2050
Medium-term Goals:
  • Carbon neutrality in operations by 2040
Short-term Goals:
  • Achieve 50% renewable electricity by 2025
  • 8% absolute reduction in operations emissions by 2025 against 2019 baseline

Environmental Challenges

  • Increase in fleet size leading to increased CO2 emissions from transportation
  • Supply chain disruptions
  • Maintaining high safety standards across diverse operations
Mitigation Strategies
  • Increased use of biodiesel and diesel blend in fleet
  • Pilot programs for fleet electrification
  • Improved route optimization software
  • Supplier surveys on environmental issues
  • Increased accuracy of suppliers’ CO2 reporting
  • Partnering with suppliers engaged in sustainable practices
  • Hazard Risk Assessments (HRAs) for all key processes
  • Comprehensive training and awareness programs

Supply Chain Management

Supplier Audits: 63% of supply chain by value surveyed on environmental issues in 2022

Responsible Procurement
  • Supplier Code of Conduct
  • Prioritizing suppliers with sustainability certifications (PEFC, SFI, FSC)

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products

Reporting Standards

Frameworks Used: GRI, UN SDGs, TCFD

Certifications: ISO 14001

UN Sustainable Development Goals

  • Not disclosed

Sustainable Products & Innovation

  • Energy Star-rated SendPro products
  • PitneyShip Cube

Awards & Recognition

  • Listed in USA Today’s America’s Climate Leaders 2023
  • Forbes: World’s Best Employers, Best Employers for Diversity, America’s Best Large Employers, Best Employers for Women
  • Bloomberg Gender Equality Index
  • Human Rights Campaign 100% Corporate Equality Index
  • Many other awards listed in the report