Climate Change Data

Environmental Metrics

ESG Focus Areas

• Workforce
• Environmental
• Social
• Railway Safety

Environmental Achievements

• 76% of the parent company’s industrial sites are ISO 14001 certified.
• 57% of buses are Euro 5 standard compliant or better.
• Reduction of more than 60% in energy consumption at the Group’s head office from 2007 to 2013.
• Two new tramway lines (T6 and T8) put into service.

Social Achievements

• Parent company obtained Top Employers Institute certification for the fourth straight year.
• RATP hired 2,200 new employees, including 800 on government-subsidised youth employment schemes.
• A collective agreement on additional incapacity, disability and death benefits for RATP employees was signed.
• Cross-generation contract signed with all the representative trade unions came into effect.

Governance Achievements

• RATP implemented a General Instruction on delegations of authority and signature.
• Risk management and internal control systems are continuously monitored.
• A code of ethics was adopted, setting out the role of each employee with regard to professional ethics and integrity.

Climate Goals & Targets

Environmental Challenges

• High absenteeism levels in some areas of the business.
• Difficulties in implementing contractual operating conditions in Africa.
• Increased number of local resident complaints about noise and vibrations.

Mitigation Strategies

• Implementation of an increasingly vigilant prevention and support policy to reduce absenteeism.
• Discussions with partners and clients are underway to fix new bases in Africa.
• Various measures taken to mitigate the impact of its activities on the quality of life of residents (mapping of critical zones, upgrading rail rolling stock, treating façades, building acoustic noise barriers).

Supply Chain Management

Supplier Audits: 7 social audits conducted during the year (clothing)

Responsible Procurement

• Incorporation of sustainability considerations in purchasing practices
• Socially responsible purchases
• Inclusion clauses in contracts
• Purchasing from the sheltered sector

Climate-Related Risks & Opportunities

Physical Risks

• Flooding

Reporting Standards

Frameworks Used: French decree no. 2012-557 on social and environmental reporting

Certifications: ISO 14001, ISO 9001

Third-party Assurance: PricewaterhouseCoopers Audit and Ernst & Young

Awards & Recognition

• Award for best international urban renewal project from the Canadian Urban Institute
• Two prizes from Décision Achats magazine for exemplary CSR approach

Environmental Metrics

ESG Focus Areas

• Sustainable mobility
• Environmental footprint reduction
• Social and societal responsibility
• Health and safety
• Diversity and equal opportunities

Environmental Achievements

• 75% of parent company industrial sites were ISO 14001 certified.
• 100% LED lighting conversion in all stations, reducing electricity consumption by 50%.
• Bus2025 plan aiming for 100% low-emission bus fleet by 2025 (80% electric, 20% biogas).

Social Achievements

• Signed agreement on professional and wage-based gender equality.
• Launched a partnership with the French Army for voluntary national service.
• Implemented initiatives to reduce employee exposure to diesel emissions.

Governance Achievements

• Created the Cersec (Ethics, CSR and Compliance Committee).
• Launched the CSR Club to spread CSR culture.
• Implemented a responsible purchasing policy integrating CSR criteria.

Climate Goals & Targets

Environmental Challenges

• New contract with Île-de-France transport authority and standardization of tax policy impacted financial results.
• Fall in tourism numbers affected City Sightseeing business.
• Unfavorable currency trends impacted revenue.

Mitigation Strategies

• Consolidated recently integrated businesses.
• Implemented cost-saving measures (e.g., eco-driving, energy efficiency improvements).
• Continued to pursue ambitious capital expenditure program.

Supply Chain Management

Supplier Audits: 2 social audits carried out in 2016

Responsible Procurement

• Integrating CSR in purchasing practices
• Reducing environmental impact
• Developing socially-responsible purchases

Climate-Related Risks & Opportunities

Physical Risks

• Flooding of underground networks

Transition Risks

• Not disclosed

Opportunities

• Development of energy-efficient products

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 14001, OHSAS 18001, ISO 50001

Third-party Assurance: KPMG SA

Sustainable Products & Innovation

• Electric buses
• Regenerative braking systems
• LED lighting

Awards & Recognition

• Environment Trophy
• Innov & Go challenge
• Diversity Trophies 2016

Environmental Metrics

ESG Focus Areas

• Sustainable mobility
• Energy transition
• Sustainable development
• Climate change
• Air quality

Environmental Achievements

• Reduced energy consumption by 12% per passenger-km between 2004 and 2015
• 50% reduction in energy consumption for station lighting with LED technology
• 30% energy consumption savings with MF01 trains on line 9 compared to previous equipment

Social Achievements

• Social agreements signed with unions to organize the transition towards automation of line 4
• Ongoing training program for employees during the automation of line 4
• 100 jobs kept in France for three years with the purchase of electric shunters contract

Governance Achievements

• Established a Green Bond Framework in line with market standards
• Independent third-party assurance provided by KPMG

Climate Goals & Targets

Environmental Challenges

• 100-year-old line and sensitive infrastructure for line 4 automation
• Difficult transition stages during line 4 automation
• Adapting infrastructure simultaneously with the arrival of new vehicles for RER A renewal
• No equipment available for electric RER shunters at the time of need definition

Mitigation Strategies

• Close coordination with line 4 platform renewal plan
• Social agreements with unions for line 4 automation
• Phased approach to rolling stock renewal on RER A
• Development of a completely electric dual mode shunter

Supply Chain Management

Responsible Procurement

• Environmental considerations incorporated into specifications for RER A rolling stock

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Green Bond Principles

Certifications: ISO 50001

Third-party Assurance: KPMG SA

UN Sustainable Development Goals

• SDG 7 (Affordable and clean energy)
• SDG 9 (Industry, innovation and infrastructure)
• SDG 11 (Sustainable cities and communities)
• SDG 13 (Climate action)

RATP's CSR roadmap covers all SDGs except SDG 14.

Sustainable Products & Innovation

• 100% electric maintenance RER shunters
• MI09 rolling stock for RER A

Environmental Metrics

ESG Focus Areas

• Sustainable mobility
• Environmental health
• Social and societal responsibilities

Environmental Achievements

• 89% of RATP’s industrial sites ISO 14001 (environmental management) certified
• Over 99% of waste recycled in the Île-de-France region
• 2.1 ha planted on RATP’s real estate
• 50% reduction in noise black spots between 2010 and 2018
• 24% hybrid, electric or bio-NGV buses in the Île-de-France region fleet in 2018
• 1st network in the world 100% fitted with LEDs in its stations
• 1st multimodal network in the world to be ISO 50001 certified for all its activities

Social Achievements

• Launched “RATP au féminin” program to promote gender diversity
• Signed several company agreements improving social relations
• Organized “Ateliers mobilité®” for job seekers
• RATP Group Foundation supported 69 projects in 2018
• 27,000 network staff in contact with passengers
• 80.6% customer satisfaction rate

Governance Achievements

• Awarded Afnor “Engagé RSE” (CSR Commitment) label
• Achieved robust level with Vigeo Eiris rating agency (57/100)
• Updated code of ethics and alert line in compliance with Sapin II law
• Created a compliance unit to meet global compliance challenges
• No cases of corruption reported in 2018

Climate Goals & Targets

Environmental Challenges

• Increasing competition in the transport sector
• Environmental concerns (GHG emissions, energy consumption, pollution)
• New customer expectations and usage patterns
• Digital revolution and the need to adapt
• Risks related to accidents, security, and safety
• Climate change impacts (flooding)
• Managing risks related to human rights, fundamental freedoms, health and safety, and the environment in the supply chain

Mitigation Strategies

• Investing in new shared mobility solutions and smart cities
• Implementing an ambitious carbon policy to reduce environmental footprint
• Developing innovative solutions based on data and digital assets
• Strengthening rail and road safety procedures
• Raising public awareness of risky behavior
• Improving accessibility for people with disabilities
• Implementing an environmental management system at all industrial sites
• Developing the circular economy through responsible waste management
• Promoting continuous improvement and eco-design measures
• Implementing a compliance program to address corruption and other risks
• Strengthening internal control and risk management systems
• Implementing a due diligence process to manage supply chain risks

Supply Chain Management

Supplier Audits: 12 social audits carried out in 2018 (clothing industry)

Responsible Procurement

• Responsible purchasing approach
• Inclusion of CSR requirements in purchasing documents
• Social and environmental audits of suppliers
• Combatting undeclared work

Climate-Related Risks & Opportunities

Physical Risks

• Flooding of underground networks

Transition Risks

Opportunities

Reporting Standards

Frameworks Used: UN Global Compact, GRI, ISO 26000

Certifications: ISO 14001, ISO 50001

Third-party Assurance: KPMG SA

UN Sustainable Development Goals

Sustainable Products & Innovation

• Electric buses
• Electric tourist buses
• Autonomous shuttles

Awards & Recognition

• Territoria bronze prize (2018)

Environmental Metrics

ESG Focus Areas

• Energy transition
• Low carbon emissions
• Sustainable transport

Environmental Achievements

• Reduced greenhouse gas emissions by 50% between 2015 and 2025 (target)
• Reduced energy consumption by 20% between 2015 and 2025 (target)
• 1st multimodal network in the world to be ISO 50001 certified for all its operations
• 1st network in the world to be 100% fitted with LEDs
• 32% hybrid, electric or biomethane buses in the Île-de-France region fleet in 2020
• 2,000 managed bicycle parking spaces near metro and tram stations

Social Achievements

• ISO 26000 certification: 1st multimodal transport operator in the world to be certified “Committed to CSR – confirmed level” by Afnor Certification
• Social agreements signed with unions to organize the transition towards automation of metro line 4
• Bus2025 plan aiming for a 100% low-carbon bus fleet
• Vaugirard workshops redevelopment project integrating housing, shops, and green spaces

Governance Achievements

• Second issuance of green bonds in 2019
• New code of ethics and code of business conduct and corruption prevention in 2019
• Vigeo Eiris rating: Rank 2/22 in sector (2019 and 2020)

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic drastically reducing passenger numbers (down 44% compared to 2015 and down 45% to 2019), impacting energy and carbon performance indicators
• Quality management difficulties and the Covid crisis slowed down the project schedule for electric maintenance RER shunters

Mitigation Strategies

• Maintaining transport services at a high level to allow public transport mobility for essential workers during the pandemic
• Re-examining energy and climate trajectory after the pandemic
• CAF committed to finalize production of electric shunters by mid-2022 and deliver them in 2023-2024

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Green Bond Principles

Certifications: ISO 50001, ISO 26000

Third-party Assurance: KPMG SA

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Operational Performance
• Customer Service
• Employee Well-being
• Urban Revitalization

Environmental Achievements

• Validated climate commitment by the Science Based Targets initiative (SBTi), aligned with the Paris Agreement's 1.5°C goal.
• 43% reduction in GHG emissions associated with RATP energy consumption by 2027 (compared to 2019).
• 70% of RATP purchases from SBTi-committed suppliers by 2027.
• Conversion of 9 bus depots to electricity or biomethane (aiming for near-total conversion by end of 2024).
• 17% reduction in energy consumption expected per train with new metro line 14 trains.
• Halved energy consumption since 2016 through LED lighting replacement.
• 2.55 hectares of green space, including 1,685 m2 dedicated to urban agriculture.

Social Achievements

• 8,137 new hires in Île-de-France region (8,317 across the group), with a plan for 6,600 more in 2023.
• Over 800 graduates from sustainable mobility training center in 2022.
• 100/100 score on the professional equality index for the second consecutive year.
• Launch of Pride network to combat LGBTQIA+ discrimination.
• Plans to offer 1,000 work-study contracts and 700 workforce integration contracts, and hire 105 persons with disabilities over three years.
• Improved passenger satisfaction rate (86.60% according to Île-de-France Mobilités survey).
• #SousVosYeux and #premiersreflexes campaigns to address passenger safety concerns.

Governance Achievements

• EcoWatt charter signing (first transport operator with ISO 50001 certification in energy management).
• 5-star EFQM certification for RER line A.
• 6-star EFQM certification for metro line 14.
• Significant investments (€2.2 billion in Île-de-France region, €2.4 billion globally) in network expansion and upgrades.

Climate Goals & Targets

Environmental Challenges

• Service coverage issues due to employment market tensions in operations professions.
• Difficulty recruiting in high-tension professions (maintenance and security).
• High absenteeism.
• Soaring inflation.
• Supply chain disruptions.

Mitigation Strategies

• 6,600 job offers in Île-de-France region in 2023 (including 2,700 bus drivers).
• Employer branding on social media.
• Increased support for teams during company transition.
• Welcoming and stimulating workplace through housing policy, career paths, training programs, and mobility schemes.
• Indexation clauses in contracts (partially covering inflation).
• Continued large-scale investment despite unfavorable conditions.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Focus on climate objectives for partners and suppliers.
• 70% of RATP purchases from SBTi-committed suppliers by 2027.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Decarbonised transport (Bus2025 Plan), renewable energy integration, energy efficiency.

Reporting Standards

Frameworks Used: SBTi

Certifications: ISO 50001, EFQM (5-star for RER A, 6-star for Metro 14), Cap’Handéo (all metro lines)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainable Development
• Accessibility
• Safety
• Managerial Strength
• Climate Change
• Energy Efficiency
• Water Efficiency
• Carbon Neutrality
• Diversity & Inclusion
• Employee Well-being
• Ethical Business Practices
• Responsible Procurement
• Biodiversity
• Circular Economy

Environmental Achievements

• Reduced GHG emissions by 27% per passenger.km since 2015 (goal: 50% reduction by 2025)
• Avoided consumption of 21 GWh on railway networks in 2023
• Reduced energy consumption in buildings by 13% compared to 2019
• 59% of the bus fleet is hybrid, electric, or NG-powered
• 99.4% of waste recycled
• 3.1 hectares of greenery planted

Social Achievements

• Over 6,600 new hires in 2023, including 3,000 bus drivers and 650 metro/RER staff
• Signed a landmark agreement on quality of life and working conditions in February 2024
• Launched an employee housing scheme to house approximately 1,100 families per year
• 85.9% passenger satisfaction rate
• 85.5% of bus routes accessible to people with reduced mobility in Île-de-France (100% in Paris)
• 83% of front-line station staff trained to assist people with mental disabilities

Governance Achievements

• Signed a new Group CSR policy on June 23, 2023
• Signed a new energy policy objective in August 2023 to decrease energy consumption by 15% per car.km by 2029
• Renewed ISO 50001 certification for business activity in Île-de-France
• Established an Ethics Committee with three external experts

Climate Goals & Targets

Environmental Challenges

• High inflation impacting operating costs
• High absenteeism rates
• Opening up to competition in the bus network
• Cybersecurity risks
• Terrorist attacks
• Rail accidents
• Road accidents
• Climate change impacts (physical risks)
• Skills shortages
• Liquidity risk
• Industrial railway failures
• Compliance risks (GDPR, ethics, anti-corruption)

Mitigation Strategies

• Contractual indexation mechanisms (partially covering inflation)
• State aid (€50 million) to compensate for 2020 health crisis damages
• Record investment (€2.5 billion) in network upgrades
• Large-scale recruitment drives
• Wage policy to improve employee purchasing power and attractiveness of understaffed lines
• Action plans to address absenteeism
• Dedicated programme to prepare for opening to competition
• Robust cybersecurity strategy and incident response team
• Implementation of Vigipirate plan measures
• Proactive rail and road safety policies and continuous improvement systems
• Climate change adaptation plan
• Skills management and training programmes
• Diversified funding sources
• Industrial policy to boost independence from suppliers
• Compliance programmes (anti-corruption, GDPR)

Supply Chain Management

Responsible Procurement

• Inclusion of carbon criteria in contracts
• Supplier survey on climate maturity

Climate-Related Risks & Opportunities

Physical Risks

• Floods
• Heat waves

Transition Risks

• Market shifts
• Regulatory changes

Opportunities

• Development of energy-efficient products and services

Reporting Standards

Frameworks Used: UN Global Compact, ISO 26000

Certifications: ISO 50001, ISO 14001, ISO 45001, ISO 9001, ISO 39001, ISO 55001, Cap’Handéo

Sustainable Products & Innovation

• Electric and biomethane buses
• Autonomous shuttles and buses
• Hydrogen-powered buses

Awards & Recognition

• CSR-committed certification (Exemplary level)
• SBTi approval of climate commitments
• Bus Safety Excellence Gold Award (SunTran)
• Outstanding Transportation System of the Year (SunTran)