Orange Business Services
Climate Impact & Sustainability Data (2017, 2022)
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Socio-cultural Sustainability
- Economic Sustainability
Environmental Achievements
- Germany: Systems in place for mandatory environmental impact assessments (EIAs) to measure, monitor, and reduce water and energy usage in the industry, and to reduce emissions of greenhouse gases.
- Several multinational hotel and tourism groups have made concerted efforts to embed sustainable practices throughout their supply chains. Examples include Accor Hotels (reduced carbon emissions by 6%, energy usage by 5% and water consumption by 8% between 2011 and 2015), Marriott International (reduced greenhouse gas intensity by 13%, energy intensity by 13%, and water intensity by 10% between 2007 and 2015), and Intercontinental Hotels Group (cut carbon emissions by 7% and water use by 8% per occupied room between 2013 and 2016).
Social Achievements
- Brazil: Trails only Germany in the share of national territory (terrestrial and marine) that is under protection.
- China: Ranks fifth out of the ten countries indexed in terms of the effectiveness of tourism marketing and branding.
- Many smaller organisations provide advice and training in sustainable management practices to tourism bodies and destinations; developing standards that form the basis of accreditation systems (e.g., Green Tourism).
Governance Achievements
- France and Germany: Show the strongest overall commitment to sustainable tourism, particularly in national policy development. French regulations set specific targets and guidelines in areas such as carrying capacity and tourist transport.
- Germany: Top-rated country in the index when it comes to environmental sustainability in tourism; receives top score on environmental governance.
Climate Goals & Targets
Environmental Challenges
- Fragmentation of implementation and monitoring between different ministries, agencies, and regional or state bodies. Lack of integration between national, local, and regional levels.
- Developing countries fall short in policy implementation due to revenue growth priorities and government changes.
- Small businesses struggle with sustainability due to lack of reporting pressures.
- Lack of awareness and revolving doors in government ministries.
- Contradiction between sustainable development and revenue growth targets.
Mitigation Strategies
- NGOs and industry groups are partly filling the void by developing standards, providing guidance, creating accreditation schemes, managing training programs, and advocating for sustainable tourism policy.
- Large businesses are forging ahead with sustainability initiatives, impacting their supply chains.
- Initiatives like the Hotel and Catering Energy Campaign in Germany (endorsed by the Federal Environment Agency) promote energy and water conservation and carbon emission reduction.
- EIAs are mandated in several countries (Germany, France, UK, Japan, China, Egypt, Brazil, and the US) for tourism-related activities.
- International and domestic NGOs are creating momentum by educating stakeholders, raising awareness, and supporting the generation of proofs of concept.
Supply Chain Management
Responsible Procurement
- Buying more local products
- Working with local producers to help them farm more sustainably and find markets for their produce (e.g., Agrisud)
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Global Sustainable Tourism Council (GSTC)
Certifications: Green Globe, Green Tourism, TourCert, Viabono, Hotel and Catering Energy Campaign (Germany)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Marriott International achieved 15% energy savings using automated smart meters.
- John Deere's See & Spray technology reduced herbicide use by 75%.
- Enel's Smart Meter 2.0 and Chain 2 system led to a declining path in carbon production after initially rising by 1.2% annually.
- Kajima Corporation's carbon production decreased at a rate of 3.5% annually after implementing its BIM platform (previously increasing at over 11% annually).
Social Achievements
- Improved health and safety outcomes through digital transformation (38% of survey respondents).
- Enhanced customer experience through personalized products and services (57% of survey respondents).
Governance Achievements
- Not disclosed
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Cybersecurity concerns (37% of respondents).
- Data interoperability challenges (29% of respondents).
- Legacy technology issues (22% of respondents).
- Internal resistance to change (18% of respondents).
- Government regulation (18% of respondents).
- Finding the right business partners (15% of respondents).
Mitigation Strategies
- Implementing intelligence-led security.
- Developing comprehensive crisis management plans.
- Investing in next-generation data lakes.
- Adopting a holistic approach to data management.
- Addressing legacy technology issues through strategic planning and investment.
- Creating a culture of digital innovation and change.
- Pursuing a strategy of digital globalization to navigate varying regulatory frameworks.
- Establishing fair and transparent governance systems for business ecosystems.
- Utilizing blockchain technology to enhance data security and trust.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed