Climate Change Data

PagerDuty

Climate Impact & Sustainability Data (2022-02 to 2023-01, 2023-02-01 to 2024-01-31)

Reporting Period: 2022-02 to 2023-01

Environmental Metrics

Total Carbon Emissions:8944 mtCO2e
Scope 1 Emissions:752 tCO2e
Scope 2 Emissions:5414 tCO2e
Scope 3 Emissions:3176 tCO2e
Renewable Energy Share:0%
Total Energy Consumption:6166 GJ
Water Consumption:0.90 thousand cubic meters

ESG Focus Areas

  • Cybersecurity
  • Inclusion, diversity, & equity (ID&E)
  • Environmental impact
  • Environmental challenges
  • Governance

Environmental Achievements

  • Completed four years’ worth of greenhouse gas (GHG) inventories.
  • Recalculated and restated FY20 and FY21 inventories with improved accuracy.
  • Reduced office energy use and optimized physical space needs.

Social Achievements

  • Achieved pay equity within a single cent for gender, race, ethnicity, and age.
  • 95% of employees volunteered or donated to a cause.
  • Launched PagerDuty Impact Accelerator, deploying $800,000 in unrestricted funding to advance time-critical health outcomes.
  • Launched Climate Equity portfolio, deploying $550,000 in unrestricted funding to six organizations.

Governance Achievements

  • Updated Code of Business Conduct and Ethics to strengthen ethics and human rights approach.
  • Established ESG Steering Committee and ESG Working Group to oversee ESG strategy and goal-setting.
  • Maintained SOC 2 Security Certification.

Climate Goals & Targets

Short-term Goals:
  • Set science-based climate targets in FY24 and develop a climate action plan.

Environmental Challenges

  • Increasing business travel emissions.
  • Improving data quality and calculation methodologies for GHG emissions.
  • Scaling positive impacts and extending sustainability throughout the supply chain.
Mitigation Strategies
  • Established new norms to conduct internal business without necessitating all employees commute into an office.
  • Recalculated and restated FY20 and FY21 inventories with improved accuracy.
  • Performed an analysis of value chain (Scope 3) emissions and will partner with supplier groups to realize shared efficiencies and share best practices in emissions reduction.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: SOC 2

Awards & Recognition

  • San Francisco Business Times: Top 100 Bay Area Corporate Philanthropists of 2022
  • Stevie Awards: Employer of the Year – Bronze winner, Achievement in Workplace Health & Wellbeing – Bronze winner, Best CSR
  • Parity .org: Best Company for Women to Advance List
  • Anthem: Diversity, Equity, and Inclusion Corporate Social Responsibility – Bronze winner
  • EcoVadis: Silver Sustainability Rating
  • Digiday Worklife: Most Committed for Social Good – Finalist
  • Benevity Goodies: BeCause Award, NewB – Finalist
  • TrustRadius: 2022 Tech Cares Award

Reporting Period: 2023-02-01 to 2024-01-31

Environmental Metrics

Total Carbon Emissions:11,889 mtCO2e
Scope 1 Emissions:32 mtCO2e
Scope 2 Emissions:233 mtCO2e
Scope 3 Emissions:11,625 mtCO2e
Renewable Energy Share:0%
Total Energy Consumption:5601 GJ
Water Consumption:0.65 thousand m³

ESG Focus Areas

  • Talent attraction, engagement, development and talent planning
  • Data security and privacy
  • Ethics and compliance
  • Climate responsibility

Environmental Achievements

  • Developed climate targets aligned with the 1.5°C pathway for validation by the Science Based Targets initiative (SBTi).

Social Achievements

  • 479 impact customers (56% increase from FY23), $2M in product discounts and donations to impact customers, 96% of employees volunteered or donated to a cause, achieved pay equity for race and ethnicity in the U.S., and within one cent on the dollar for gender pay equity globally.

Governance Achievements

  • Achieved FedRAMP “In Process” status.

Climate Goals & Targets

Long-term Goals:
  • Achieve science-based targets aligned with a 1.5°C pathway.

Environmental Challenges

  • Reducing Scope 3 emissions, particularly those from third-party cloud service providers and business travel.
Mitigation Strategies
  • Partnering with key suppliers to decarbonize joint activities, exploring ways to reduce business travel emissions while maintaining company culture and collaboration, and utilizing third-party cloud providers committed to renewable energy.

Supply Chain Management

Responsible Procurement
  • Partnering with suppliers to decarbonize joint activities.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB, GRI

Certifications: SOC2 Type II, NIST 800-53 revision 4 controls Low Impact

Awards & Recognition

  • San Francisco Business Times Top 100 Bay Area Corporate Philanthropists
  • Parity.org Double Honoree
  • Inspiring Workplaces Global Top 100
  • 2024 Worklife Awards Finalist
  • Benevity Awards Finalist