Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community Impact
• Diversity & Inclusion
• Governance
• Environmental Sustainability
• Client Privacy & Security

Environmental Achievements

• Saved 826 trees through paper reduction
• Reduced paper usage, emissions, and carbon footprint through digital banking initiatives
• New headquarters designed with high sustainability standards for energy efficiency, materials reduction, green spaces, and environmental design.
• Used a paper shredding and recycling vendor company-wide.

Social Achievements

• Increased the percentage of female Executive Leadership from 8% to 16%
• 14% increase in full-time associates
• 36 individuals were promoted internally
• 6% increase to entry-level wages
• 153 associates participated in development opportunities
• 4,553 hours of leadership, development, and technical training completed by associates
• Adoption of opportunities for hybrid work arrangements as needed
• No increase in cost to employees for medical premiums
• 22% of new hires were racial/ethnic minority
• 734 hours of volunteer efforts with non-profits
• Served in a Board or Advisory Committee capacity for 34 different non-profits
• 91 hours of financial literacy courses led by associates
• $364,000 philanthropic & community gifts
• $175,000 donations to support low-to-moderate income individuals
• $22,000 event sponsorships within minority communities
• Maintained investments of $15M in affordable housing, $3M in economic development initiatives, and $1M in revitalization initiatives within low-to-moderate income, distressed or underserved communities.

Governance Achievements

• Appointed three new directors to the board
• Established written conduct guidelines (Ethics Policy, Anti-Competitive Behavior Policy, No Retaliation Policy, Whistleblower Policy, Anti-Bribery and Anti-Corruption Policy, Compliance Management Policy and Program, Fair Lending Policy and Program, Community Reinvestment Act Policy and Program, Privacy and Information Security Policy and Program)
• Board committed to long-term sustainability and value creation
• Nominating & Corporate Governance Committee of the Board is responsible for direct oversight of ESG
• Executive Project Technology and Risk Committee (“EPTRC”) responsible for oversight of Enterprise Risk Management
• Credit Approval and Support Team (“CAST”) responsible for oversight of the Company’s credit function

Climate Goals & Targets

Supply Chain Management

Responsible Procurement

• Evaluate vendors to increase purchase and usage of sustainable products

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Dream Mortgage
• Government Loans (FHA, VA, USDA)
• Habitat for Humanity Loan Program
• Down Payment Assistance Programs
• SBA 504 Loan Program
• NC Rural Center Program

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Risks associated with complex and changing regulatory environments, including, among others, with respect to data privacy, artificial intelligence, information security, climate change or other environmental, social and governance matters, and labor matters, relating to our operations

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• extreme weather, flooding

Transition Risks

• regulatory changes, market shifts

Opportunities

• development of energy-efficient products

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed