Yaşam Hospitals Group / Antalya Yaşam Hastaneleri Özel Sağlık Hizmetleri A.Ş.
Climate Impact & Sustainability Data (2022, February 2022)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Grievance Management
- Labor and Working Conditions
- Community Relations
- Environmental and Social Risk Management
Social Achievements
- Established a grievance mechanism procedure to address complaints from both internal and external stakeholders.
Governance Achievements
- Implemented a grievance mechanism aligned with IFC Performance Standards, TKYB Environmental and Social Policy, and AIIB Environmental and Social Standards.
Climate Goals & Targets
Short-term Goals:
- Continuously improve the grievance mechanism based on biannual reviews.
Environmental Challenges
- Potential for social risks and impacts related to project operations.
- Need to ensure effective communication and engagement with stakeholders.
Mitigation Strategies
- Developed a comprehensive grievance mechanism procedure.
- Established clear roles and responsibilities for grievance management.
- Implemented training programs to raise awareness among employees and stakeholders.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: IFC Performance Standards, TKYB Environmental and Social Policy, AIIB Environmental and Social Standards
Reporting Period: February 2022
Environmental Metrics
ESG Focus Areas
- Stakeholder Engagement
- Grievance Management
- Community Relations
- Occupational Health and Safety
- Environmental Management
Social Achievements
- Organized a painting competition for children to raise awareness of children's painting skills and interest in artistic activities.
- Meetings with neighborhood headmen and relevant municipalities to improve access to health services for elderly and needy residents.
- Number of trainings to raise awareness about chronic diseases such as diabetes.
Governance Achievements
- Established a formal grievance management system.
Climate Goals & Targets
Environmental Challenges
- Managing grievances and concerns from stakeholders and local communities.
- Ensuring effective communication and engagement with diverse stakeholder groups.
Mitigation Strategies
- Developed a Stakeholder Engagement Plan (SEP) with clear procedures and principles for communication and engagement.
- Implemented a grievance mechanism with defined roles, responsibilities, and timelines for addressing complaints.
- Utilized various communication tools and methods, including website, information sheets, meetings, and announcements.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: IFC Performance Standards, AIIB Environmental and Social Standards