Luo Lih-Fen Holding Co., Ltd.
Climate Impact & Sustainability Data (2019, 2020, 2023)
Reporting Period: 2019
Environmental Metrics
Water Consumption:22,651 tons/year (2019)
ESG Focus Areas
- Environmental Protection
- Employee Welfare
- Corporate Governance
Environmental Achievements
- Reduced water consumption (22,250 tons in 2018 to 22,651 tons in 2019)
- Used eco-friendly materials for product containers and packaging
- Safe disposal of waste by compliant suppliers
- Periodic testing of wastewater and noise disposal to meet environmental regulations
Social Achievements
- Provided social insurance (pension, unemployment, medical care, childbirth, work injury) for employees in Mainland China
- Established employee welfare measures (integrity supermarket, holiday gifts, cultural activities, employee discounts)
- Provided employee education and training opportunities
- Maintained harmonious labor relations with no major disputes
Governance Achievements
- Established Remuneration Committee and Audit Committee
- Conducted regular performance appraisals for Board of Directors and functional committees
- Conducted assessments on the independence and competence of independent auditors
- Disclosed financial business and corporate governance information on company website and MOPS
Climate Goals & Targets
Long-term Goals:
- Deepen training system, expand school/enterprise cooperation
- Integrate full digital information network
- Vertical integration of industry standards and preferential investment
Medium-term Goals:
- Strengthen media promotion, enhance brand awareness
- Develop innovative products
- Optimize sales channels, expand healthcare projects and brands
Short-term Goals:
- Expand EasyBio brand to online and offline channels
- Develop QIECOME health brand
- Improve terminal beauty salon operations (revenue growth, customer satisfaction, team professionalism)
Environmental Challenges
- Counterfeiting in the Mainland China market
- Intense market competition
- High turnover rate of beauty care instructors and beauticians
- Risks related to statements made in the annual report (inaccurate statistics, prospective statements)
- Potential impacts from changes in Chinese government policies and laws
Mitigation Strategies
- Obtained local trademark rights, collaborated with dealers to combat counterfeiting
- Utilized multi-brand strategy, continuous R&D, strict quality control, and brand building to enhance competitiveness
- Established comprehensive education and training system, provided staff welfare and promotion system to retain talents
- Disclosed potential risks and uncertainties in the annual report
- Closely monitored and understood policy development trends and regulatory changes, consulted with experts for response measures
Supply Chain Management
Responsible Procurement
- Strict quality and delivery deadline control
- Environmental and safety considerations in supplier selection
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Eco-friendly packaging materials
- Products with natural botanical ingredients
Awards & Recognition
- Fujian Provincial Famous Trademarks (LUOLIHFEN, SUNLILY)
Reporting Period: 2020
Environmental Metrics
Water Consumption:26,292 tons in 2020
ESG Focus Areas
- Environmental Protection
- Human Rights
- Corporate Governance
Environmental Achievements
- Reduced water consumption (22,651 tons in 2019 to 26,292 tons in 2020); selects product containers and packaging materials made of eco-friendly materials; ensures compliant suppliers dispose of wastes safely and in an eco-friendly manner; online systems to monitor water pollution; commissioned third party to test wastewater and noise levels.
Social Achievements
- Established Human Rights Policy; implemented a human resources employment policy that does not have differential treatments based on gender, race, social class, age, marriage, and family status; strives to achieve equality and fairness in employment, hiring conditions, salary, benefits, training, assessment, and promotion opportunities; provided social insurance (including pension, unemployment, medical care, childbirth, and work injury) for its employees; established staff reward and punishment system with clear reward and punishment standards; provides safe and healthy workplace with ISO 45001; clear ranking levels whereby excellent employees are gradually promoted according to their performance; functional related posts are filled via departmental transfers or the transfer mechanism within the group to give employees room to grow.
Governance Achievements
- Established Audit Committee composed entirely of independent directors; established Remuneration Committee composed of independent directors; implemented risk management policies and procedures; strengthened ethical awareness; optimized information disclosure by including information on board diversification, the operating status of functional committees, and R&D statuses; improved the disclosure of relevant information in annual reports and on its Chinese and English websites; established the “Code of Ethical Operation” and the “Ethical Operating Procedures and Behavior Guideline”; adopted the “Regulations Governing Handling of Whistle-Blowing Against Misconduct and Immoral or Unethical Conduct”; established relevant internal control system; engaged PwC Taiwan to conduct CPA audit of its internal control system.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Combine online and offline sales channels; establish a direct-to-consumer business model; establish a direct-selling chain system; strengthen media promotion; enhance end-user awareness of brands; increase investment into full network information construction; integrate full digital information network; develop innovative products.
Short-term Goals:
- Expand physical presence and introduce more distributors and beauty salons; raise customer order value by introducing high-end brand MALLSKIN; launch health preservation brand QIECOME across Mainland China; expand EasyBio's online presence on major e-commerce platforms; develop healthy cosmeceuticals in Taiwan; merge with distributors in Taiwan.
Environmental Challenges
- COVID-19 pandemic negatively affected offline channels; reduced operating revenue; intense market competition; counterfeiting is severe in the Mainland China market; high turnover rate of beauty care instructors and beauticians in terminal beauty salons.
Mitigation Strategies
- Launched new online retail brand EasyBio; expanded public (online e-commerce platforms) traffic to sell products directly to consumers; concentrated efforts to achieve full media coverage; established Richer Biotechnology Co., Ltd. to develop markets in Taiwan; merged with distributors in Taiwan; continued to conduct R&D to meet consumer demands; provided strict control over the production process; cultivated excellent sales teams; used TV advertising and special interview methods to enhance brand value and strengthen customer loyalty; established “skin care institutes” under its organizational structure; created a comprehensive education and training system; provided comprehensive staff welfare and promotion system; good working environment to retain excellent talents and reduce the turnover rate; obtained a number of local trademark rights; commissioned an external company to retrieve trademark infringement related information; hired a trademark rights protection agency.
Supply Chain Management
Responsible Procurement
- Prioritizes cooperation with suppliers that have national or international certifications, such as ISO9000, ISO 14001, ISO45001, CNAS, etc.; checks whether a supplier has violated environmental protection and safety rules; includes environmental protection and safety issues in supplier performance appraisal; stops partnership if a supplier has caused a major environmental or social impact.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: IFRS
Certifications: ISO22716, ISO14001, GMPC, ISO 45001
Third-party Assurance: PwC Taiwan
Sustainable Products & Innovation
- Products using natural botanical ingredients and eco-friendly packaging materials.
Awards & Recognition
- Fujian Provincial Famous Trademarks for LUOLIHFEN and SUNLILY
Reporting Period: 2023
Environmental Metrics
Water Consumption:15,610 tons/year (2023)
Waste Generated:6,866.67 tons/year (2023, excluding paper)
ESG Focus Areas
- Gender diversity on the board
- Environmental protection
- Energy conservation and carbon reduction
- Ecological conservation
- Long-term care for the elderly
Environmental Achievements
- Obtained ISO 14001 Environmental Management System certification
- Obtained GB/T 23331-2020 / ISO50001: 2018 Energy Management System certification
- Reduced water consumption (14,517 tons in 2022 to 15,610 tons in 2023)
- Reduced waste (3,997.1 kgs in 2022 to 6,866,67 kgs in 2023, excluding paper)
- Uses biodegradable packaging materials and simplified packaging design
Social Achievements
- Established a staff reward and punishment system
- Provided various employee education and training opportunities
- Provided social insurance for employees in accordance with Chinese law
- Maintained harmonious labor relations with no major disputes
- Implemented ISO 45001 Occupational Health and Safety Management System
Governance Achievements
- Established a Remuneration Committee composed of independent directors
- Established an Audit Committee composed of independent directors
- Appointed a chief corporate governance officer
- Implemented “Regulations Governing Handling of Whistle-Blowing Against Misconduct and Immoral or Unethical Conduct”
- Implemented an information security management system (ISO/IEC 27001:2013)
Climate Goals & Targets
Long-term Goals:
- Establish a complete Luo Li-Fen ecosystem and industry chain through acquisitions
Medium-term Goals:
- Increase independently produced extracted materials to differentiate products and reduce costs
- Complete expansion of the production plant in Fujian, China
- Add medium-sized healthcare and biocare beauty salons in Mainland China
Short-term Goals:
- Increase investment in promotions to increase store numbers, customer visits, and in-store customer share in Mainland China
- Expand EasyBio into CS home care channels in Mainland China
- Add medium-sized healthcare and biocare beauty salons in Xiamen
- Accelerate development of franchised beauty salons and increase product sales in Taiwan
- Establish a new healthcare and biocare beauty salon in Taiwan
Environmental Challenges
- Economic downturn in Mainland China and consumption downgrade
- Counterfeiting of products
- Intense market competition
- High turnover rate of beauty care instructors and beauticians
- Climate change
Mitigation Strategies
- Restructured sales channels to target different market segments
- Obtained legal protection for trademarks and hired a trademark rights protection agency
- Developed new products and enhanced brand value through marketing
- Established a comprehensive education and training system for employees
- Implemented environmental protection policies and practices
Supply Chain Management
Responsible Procurement
- Prioritizes cooperation with suppliers that have national or international certifications (e.g., ISO9001, ISO 14001, ISO45001)
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Sustainable Products & Innovation
- Products using locally available plant extracts and biodegradable packaging
Awards & Recognition
- Fujian Provincial Famous Trademarks (LUOLIHFEN and SUNLILY)
- One of 100 female renowned consumer brands in Fujian Province (EasyBio)