Climate Change Data

Environmental Metrics

ESG Focus Areas

• Education
• Gender Equality
• Environmental Sustainability
• Data Security
• Employee Well-being
• Community Engagement

Environmental Achievements

• Introduced changes in delivery model eliminating the need for plastic cards, reducing plastic usage.
• Introduced web access and QR code access, reducing paper usage.
• Invested in indoor plants and LED lighting in the workspace.
• Building is LEED Gold Certified.
• Installed 500 KW solar panel to power common area lighting.

Social Achievements

• Project AKSHAR: Enhanced educational facilities for girls in Haryana, supporting female empowerment and community upliftment.
• Launched DreamFolks Club membership packages, making premium travel and lifestyle experiences accessible to a broader audience.
• Implemented various employee well-being initiatives (carrom championship, yoga day, offsite R&R, cricket championship, etc.).
• 5 out of 9 Management Trainees hired were female students.
• Implemented a POSH policy for the Prevention of Sexual Harassment of women at the workplace.

Governance Achievements

• Implemented comprehensive security measures and protocols, achieving PCI DSS version 4.0 compliance.
• Established robust internal control systems aligned with company size and industry.
• Regular monitoring assesses the adequacy, effectiveness, and usefulness of financial and operational controls.
• Implemented a Whistle Blower Policy and Vigil Mechanism.

Climate Goals & Targets

Environmental Challenges

• Data security risks due to handling sensitive client data and data aggregation.
• Inability to hire, train, engage, and retain talent.
• Failure to invent new technology solutions.
• Geo-political risks impacting the aviation sector.
• Potential market saturation in India.

Mitigation Strategies

• Implemented processes and systems to prevent data breaches and obtained necessary system certifications.
• Cultivated a vibrant and all-inclusive workforce, promoting diversity and inclusion.
• Continuously working towards creating a robust tech platform through R&D investments.
• Diversified the client base and expanded into global markets.
• Developed flexible strategies adaptable to changing external conditions and explored additional revenue streams.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Sustainable sourcing policy for items like electronic equipment, daily consumables, furniture, and stationery.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: National Guidelines on Responsible Business Conduct (NGRBC)

Certifications: ISO/IEC 27001, PCI DSS version 4.0, SOC1 Type 2, SOC2 Type 1 & 2, LEED Gold Certification

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 1: No Poverty
• SDG 3: Good Health and Well-being
• SDG 4: Quality Education
• SDG 5: Gender Equality
• SDG 6: Clean Water and Sanitation
• SDG 7: Affordable and Clean Energy
• SDG 9: Industry, Innovation and Infrastructure
• SDG 12: Responsible Consumption and Production
• SDG 13: Climate Action
• SDG 15: Life on Land
• SDG 16: Peace, Justice and Strong Institutions
• SDG 17: Partnerships for the Goals

Various initiatives contribute to these goals through education support, women's empowerment, environmental sustainability measures, and ethical business practices.

Sustainable Products & Innovation

• Web access and QR code access; elimination of plastic cards.

Awards & Recognition

• Most Promising Business Leaders of Asia 2023-24
• Travel Retail Superstars 2023 – Star Team
• Top 20 India Tech Leaders
• India's Impactful CEOs 2023
• Best Brands 2023
• Entrepreneur of the Year 2023
• World's Best Emerging Brand 2023
• World's Best Emerging Leader 2023
• Most Trusted Service Provider for BFSI Sector
• CX Leader of The Year
• Best Banking Card Service Provider of the Year
• Best User Experience Solution Provider