Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Initiatives
• Social Impact
• Governance Framework

Environmental Achievements

• Distributed 50,000 saplings for each new account opened
• Distributed 25,000 tulasi plants
• Leveraging technology to reduce paper consumption (Tab-based loan processing, Selfe FD and Selfe savings account opening)

Social Achievements

• Continued conducting free health camps, livelihood skills training and job placement initiatives for unemployed youth
• Seven Equitas Gurukul schools providing high-quality affordable education to over 5,000 students
• Skill training programs improving income for 52% of trained members

Governance Achievements

• Adherence to highest standards of corporate governance, driven by professional management, experienced leadership and impact focused employee base
• Strong corporate governance and ethics
• Disclosure of non-financial metrics

Climate Goals & Targets

Environmental Challenges

• Setback to depositor confidence due to worrying events in certain co-operative and private sector banks and a slowing economy
• Slowdown in Indian economy with muted private consumption and contraction of manufacturing and private investments
• COVID-19 pandemic and consequent disruption to economic activities

Mitigation Strategies

• Maintained most branches open and ATMs operational during lockdowns
• Seamlessly adapted to new normal of conducting business activities with employees working from office and home
• Launched Vishwas Loans for microfinance customers to bridge immediate requirements and revive businesses
• Provided top-up loans to small business loan customers
• Developed video-based learning modules to train small borrowers in making masks, hand wash, door mats, micro green products

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IIRC

UN Sustainable Development Goals

• Goal 1
• Goal 3
• Goal 4
• Goal 5
• Goal 8
• Goal 10
• Goal 11
• Goal 17

CSR initiatives aligned to 8 of the Sustainable Developmental Goals

Awards & Recognition

• Marketing Campaign of the Year award presented by World Marketing Congress

Environmental Metrics

ESG Focus Areas

• Financial Inclusion
• Community Development
• Employee Well-being
• Governance
• Environmental Sustainability

Environmental Achievements

• 100% focus on digitalisation and low-energy consuming technologies to minimise environmental impact
• 6.1 MT e-waste recycled

Social Achievements

• 92% of employees received periodic training on business, regulations, code of business conduct and ethics as well as economic and environmental, social and governance parameters
• 100% of employees are covered under health and accident insurance.
• 100% of employees are covered under paternity, maternity and retirement benefits.
• 99% return to work rate and retention rate of permanent employees that took parental leave
• 92% employees received training on skill upgradation
• ZERO safety-related incidents
• 100 % of input material sourced from MSMEs or locally, directly from within the district and neighbouring districts
• 100 % of our beneficiaries from vulnerable and marginalised groups
• 34,715 Disabled women beneficiaries
• 81 transgender beneficiaries

Governance Achievements

• ZERO disciplinary action against Directors/KMPs/ Employees/Workers by any law enforcement agencies for charges of bribery/corruption
• ZERO complaints received against Directors/ KMPs with regards to conflict of interest

Climate Goals & Targets

Environmental Challenges

• Data privacy and security
• Regulatory compliance
• Inadequate risk management practices
• Maintaining healthy relationships with local communities
• Unpleasant customer experience

Mitigation Strategies

• Established a robust Security Operations Centre (SOC) to monitor and mitigate any potential data leakages and threats.
• Established a strong internal institutional infrastructure, including various internal and Board-level committees, to ensure commitment to regulatory compliance.
• Established a range of management and Board-level committees to effectively manage various risk aspects within the Bank.
• Implemented various tools such as the Net Promoter Score, C-SAT surveys, Focus Group Discussions, and regular customer meets at our branches to proactively monitor customer experience and identify any early warning signs.

Supply Chain Management

Responsible Procurement

• 100% of input material sourced from MSMEs or locally

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SEBI-prescribed framework

Sustainable Products & Innovation

• Pragati Card

Awards & Recognition

• Best Email Campaign Award
• Campaign of the Year in The Great Indian BFSI Awards
• Branded Content category in IMA India Awards
• Best of Bharat Awards – Pride of India Brands

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Implementation of Eco-Friendly Practices
• Focussed to Incorporate Green Practices in Upcoming Premises of Equitas
• 0.73 GJ energy intensity per rupee of turnover
• 8.8 MT e-waste recycled
• 568.27 tCO2 carbon emissions caused

Social Achievements

• Inaugurated the Sringeri Sarada Equitas Cancer cum Multi Speciality Hospital
• Equitas Birds Nest Programme has transformed over 4,500 families
• Equitas Gurukul Schools provide high quality English medium holistic education to about 7,000 children from low-income families
• Women Representation in the Workforce 13%
• Total CSR Beneficiaries 17,40,373
• Lives Impacted through the Job Fairs 35,567
• Transgenders Supported 127
• Pavement Dwellers Rehabilitated 1,265
• Students Enrolled 6,997
• Lives Impacted through Skill Training 42,810
• People with Disabilities Supported under the Microfinance Loan Programmes 9,164
• Beneficiaries of General Health Camps 3,06,219

Governance Achievements

• Non-Executive Directors 90.90%
• Female Representation in the Board 9.09%
• ZERO disciplinary actions occurred against any staff for bribery or corruption allegations
• ZERO complaints regarding conflict of interest were lodged against Directors or KMPs

Climate Goals & Targets

Environmental Challenges

• Data privacy and security risks
• Regulatory compliance risks
• Risk management challenges
• Business continuity risks
• Customer experience risks

Mitigation Strategies

• Implemented strong internal infrastructure with committees for regulatory compliance
• Ensuring strict adherence to evolving compliance standards
• Nurturing a culture of compliance assurance and staff prioritisation
• Established management and board-level committees for effective risk management
• Invest in governance over credit and operational risks for informal segments
• Developed proprietary practices over the past decade to navigate challenging circumstances successfully
• Assessing potential risks like natural disasters, regulatory changes, and market practices thoroughly
• Establishing a stable, sustainable, and scalable Bank as a guiding principle
• Achieving stability through product and customer diversification, engagement with regulators and stakeholders
• Utilising guidance from the independent Board and professional Management teams to mitigate risks and ensure operational continuity
• Tools used: Net Promoter Score, C-SAT surveys, focus group discussions, and customer meets
• Proactively monitor the customer experience for early warning signs
• Customer experience department reports directly to management for unbiased view

Supply Chain Management

Responsible Procurement

• 38% of input material sourced from MSMEs or locally

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: BRSR, GRI, SASB

Sustainable Products & Innovation

• Selfe App
• Micro LAP
• Merchant Overdraft Loans
• Pragati Card
• ENVI Insure-tech platform
• ENVEST mutual fund platform

Awards & Recognition

• #1 Top Rated Large Company in the Ambition Box Employee Choice Awards (ABECA) 2024
• 'Best Use of AI in Customer Engagement' at the Netcore Mastech Master Class Awards 2023
• 'BFSI Regional Campaign of the Year' for the IPL Campaign 2023 Gujarat & Bengaluru Region at The Fortune Leadership Awards 2023
• ‘BFSI Branded Content Campaign’ Award at the National Feather Awards 2023
• 'Marketing Leader of the Year' Award at the 12th Edition of ACEF Asian Leadership Summit & Awards 2023