Miramar Hotel and Investment Company, Limited
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:22,813.19 tCO2e/year (Scope 1&2)
Scope 1 Emissions:7,181.069 tCO2e/year
Scope 2 Emissions:15,632.126 tCO2e/year
Total Energy Consumption:35,271 MWh/year
Water Consumption:465,556 m3/year
Waste Generated:160 tons/year (food waste)
ESG Focus Areas
- Waste management
- Energy Efficiency
- Recycling
- Occupational Safety and Health
- Investment in Employees
- Diversity and Equal Opportunity
- Customer Privacy and Data Security
- Continuous improvement
- Sustainable Development
- Internal Control System
- Stakeholder Engagement
- Regulatory compliance
Environmental Achievements
- Completed chiller plant conversion project at Mira Place 1 and Mira Place Tower A, achieving over 9 million kWh electricity consumption saving.
- Processed over 126 tons of food waste using a food waste eliminator at Mira Place.
- Diverted over 50 tons of food waste to O·PARK1 for resource transformation.
- Collected and converted over 16 tons of cooking oil into renewable fuel.
- Donated over 200 pieces of computer equipment to Caritas Computer Workshop.
Social Achievements
- Launched the ‘Rén Internship Program’ providing six-week summer internships to students from the Hong Kong Students Aid Society.
- Launched the MIRAcle Young Star Program in collaboration with the YMCA College of Careers, providing a 2+1-year training and fast-tracked career development program.
- Organized the Gimme LiVe Music Festival 2023, featuring 20 local singers.
- Co-organized the “FASHION THE FUTURE” Upcycling Fashion Design Competition to promote sustainable development in the fashion industry.
- Launched the Local Heroes Campaign at Mira Moon Hotel, partnering with local startups and entrepreneurs.
Governance Achievements
- Formed two governance teams: the “ESG Working Group” and the “Hazard Analysis and Critical Control Points (HACCP)” Team.
- Established a robust risk management system to identify and assess environmental and social risks in the supply chain.
- Implemented a Sustainable Procurement Policy and Supplier Code of Conduct.
- Maintained a dedicated Quality Assurance Department to ensure food safety and quality.
- Implemented a whistleblowing policy and procedures for employees to report any malpractices.
Climate Goals & Targets
Environmental Challenges
- Passenger volume of Hong Kong’s aviation industry only recovered to 80% of the pre-pandemic level by the end of 2023.
- Cross-border coach services in the Pearl River Delta only recovered by 30% to 50%.
- Extreme weather events potentially disrupting the Group’s supply chain.
- Cybersecurity threats affecting business operations and data security.
- Potential reputational risks from actions deviating from market expectations.
Mitigation Strategies
- Shifted marketing focus to medium- and long-haul mainland visitors using the high-speed rail.
- Launched sales initiatives targeting IVS travelers and high-speed rail passengers.
- Developed a dedicated food procurement team to work with kitchens and suppliers, sourcing globally to diversify the supply chain.
- Implemented and continuously improved security measures, engaging external professionals.
- Established a crisis management group to mitigate reputational risks.
Supply Chain Management
Supplier Audits: Regular food safety assessments conducted by the Quality Assurance Department.
Responsible Procurement
- Comprehensive vendor-selection system including prequalification, competitive quotation and tendering processes.
- Sustainable Procurement Policy governing procurement decisions.
- Supplier Code of Conduct covering ESG criteria.
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather disrupting supply chain
Reporting Standards
Frameworks Used: Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited
Certifications: ISO 9001, ISO 14001, ISO 50001
Third-party Assurance: KPMG Certified Public Accountants
Sustainable Products & Innovation
- Plant-based menu at JAJA restaurant
Awards & Recognition
- 3rd Greater China Hotel Business Sustainability Index - Top 10 Companies
- GBA ESG Sustainable Corporate Development Award 2023
- 100% HK Branding Award
- Outstanding Corporate Governance Awards
- Outstanding Green Award in Corporation / Organisation Cup
- Good MPF Employer Award/ e-Contribution Award/ MPF Support Award
- 15 Years Plus Caring Company
- Super MD 2023-2028, ERB Manpower Developer Award Scheme
- Breastfeeding Friendly Workplace
- 3 Star Food Made Good Sustainability Award (The Mira Hong Kong and JAJA)
- Superb Wedding Banquet – Best Themed Wedding Venue
- My Favourite Wedding Banquet Venue
- Hong Kong’s Best Day Spa 2023
- Graduate Recruitment Recognition Award 2023
- Recommended Restaurant (MICHELIN Guide Hong Kong & Macau 2023)
- 100 Top Tables (South China Morning Post)
- Favourite Hotel Chinese Restaurant
- Best of Award of Excellence (Wine Spectator)
- My Favorite Shopping Mall Awards 2022-23
- Kowloon West Best Security Services Award 2022
- Favorite Cantonese Restaurant (U Magazine)
- Outstanding Performance in Environmental Responsibility
- Emission Mitigation Certificate (Compensaid by Lufthansa Innovation Hub)
- Supporting and Promoting Sustainable Travel Certificate (Lufthansa Group)
- Best Group Agent Award 2023
- Top Agency Award 2023
- Top Destination Know-How 2023
- Gold award, Excellent Sales Award (Group Tours)
- Partner Employer Award 2022-2023