Climate Change Data

Ricoh Company, Ltd.

Climate Impact & Sustainability Data (2004, 2018-04 to 2019-03, 2022, 2023, 2023-04 to 2024-03)

Reporting Period: 2004

Environmental Metrics

ESG Focus Areas

  • Environment

Environmental Achievements

  • Reduced CO2 emissions by 8.6% (compared to fiscal 2000)
  • Achieved Zero-Waste-to-Landfill at major global production sites
  • Completely eliminated the use of four environmentally-sensitive substances (lead, hexavalent chromium, polyvinyl chloride, and cadmium) in products.
  • Reduced CO2 emissions by approximately 29,000 tons in fiscal 2004 through the use of QSU technology.

Social Achievements

  • Launched the Environmental Volunteer Leader Development Program
  • Supported forest ecosystem conservation projects globally
  • Introduced the RICOH Tree Dedication Programme

Governance Achievements

  • Established and certified Chemical Substance Management System (CMS) to avoid contamination by environmentally-sensitive substances.

Climate Goals & Targets

Long-term Goals:
  • Reduce integrated environmental impact by 20% (compared to fiscal 2000 figures) by 2010
Medium-term Goals:
  • Reduce total CO2 emissions by 12% (compared to fiscal 1990 figures) by fiscal 2010 (Ricoh and manufacturing subsidiaries in Japan)
  • Reduce CO2 emissions by 10% (compared to fiscal 1998 figures) by fiscal 2010 (manufacturing subsidiaries outside of Japan)
Short-term Goals:
  • Reduce CO2 emissions by 15% (compared to fiscal 2000) by fiscal 2007

Environmental Challenges

  • Increased energy consumption due to larger production of consumables and parts
  • Increased integrated environmental impact due to stronger sales and rise in customers' paper consumption
  • Discrepancy in waste collection data between Ricoh and waste collectors
Mitigation Strategies
  • Developing energy-saving production processes
  • Introducing more efficient facilities and utilizing natural energy sources
  • Improving the data input system in the environmental management information system
  • Promoting improvements in the production process to make the most of resources

Supply Chain Management

Responsible Procurement
  • Green Procurement Guidelines
  • Support for suppliers in creating chemical substance management systems

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

  • imagio Neo 350RC/450RC series (recycled copiers)
  • imagio Neo 752ec/602ec series (high-speed multifunctional copiers with quick recovery from energy-saving mode)
  • Aficio CL4000DN (color printer with 30-second recovery time from energy-saving mode)

Awards & Recognition

  • Nihon Keizai Shimbun’s Corporate Environmental Management Level Survey (ranked first)
  • oekom’s Environmental Ranking (highest rating)
  • Minister of Economy, Trade and Industry Prize (Energy Conservation Month)
  • TECO’s Environmental Rating (AAA rating)
  • Green Contractor Award 2004
  • Continued Excellence Award for CSR Report
  • Continued Excellence Award for the Site Report

Reporting Period: 2018-04 to 2019-03

Environmental Metrics

Total Carbon Emissions:362.4 ktCO2e/year
Scope 1 Emissions:136.1 ktCO2e/year
Scope 2 Emissions:224.9 ktCO2e/year
Scope 3 Emissions:375.1 ktCO2e/year
Renewable Energy Share:9.4%
Water Consumption:4,518 m3/year
Waste Generated:68,084 tons/year

ESG Focus Areas

  • Environmental
  • Social
  • Governance

Environmental Achievements

  • Reduced CO2 emissions during product use (Scope 1, 2 and 3) by an unspecified amount.
  • Increased renewable energy ratio at its French plant.
  • Improved resource conservation rate by expanding the use of recycled plastics in products and making products smaller and lighter.

Social Achievements

  • Launched RICOH Unified Communication System 360 VR Live, a multi-site interactive communication system.
  • Developed applications enabling MFP access to the visually impaired.
  • Implemented programs to cultivate new businesses in-house (RISP).

Governance Achievements

  • Established ESG Committee.
  • Established Risk Management Committee.
  • Changed the way to evaluate the performance of the CEO (from financial, shareholder and capital market, and nonfinancial perspectives).

Climate Goals & Targets

Long-term Goals:
  • Targeting zero GHG emissions across the entire value chain by 2050.
  • Product resource conservation rate: 93% by 2050
Medium-term Goals:
  • Achieve 50% product resource conservation rate by 2030.
Short-term Goals:
  • Reduce GHG emissions by 30% for Scope 1 and 2, and 15% for Scope 3 by 2030 (compared with 2015 levels).

Environmental Challenges

  • Financial irregularities at a sales subsidiary in India (Ricoh India).
  • Declining sales in Office Printing, especially overseas.
  • Rising pressure to help resolve social issues and materialize Sustainable Development Goals (SDGs).
Mitigation Strategies
  • Implemented structural reforms and business process reforms to improve profitability.
  • Transferred shares in Ricoh Logistics System Co., Ltd. to SBS Holdings Co., Ltd.
  • Strengthened business management, business administration, organizational structure, compliance, and audit to prevent recurrence of financial irregularities.
  • Launched RICOH Ignite growth strategy to drive sustainable growth.

Supply Chain Management

Supplier Audits: 100% (key suppliers in China and Thailand)

Responsible Procurement
  • CSR procurement
  • Rigorous stance on child labor and conflict minerals

Climate-Related Risks & Opportunities

Physical Risks
  • Increased costs, lost sales opportunities, and damaged corporate brand resulting from extreme climate events.
  • Surge in raw material prices due to extreme weather.
  • Supply chain disruptions due to extreme weather.
Transition Risks
  • Increased costs, lost sales opportunities, and damaged corporate brand resulting from failure to effectively respond to a rapid transition toward a decarbonized society.
Opportunities
  • Expand/create new businesses in the environment and energy sectors.
  • Expand sales of services to support customers’ decarbonization efforts.

Reporting Standards

Frameworks Used: GRI Standards, Japanese Ministry of the Environment’s Environmental Reporting Guidelines 2012, United Nations Global Compact Communication on Progress Policy, IIRC International Framework

UN Sustainable Development Goals

  • 1
  • 3
  • 5
  • 6
  • 7
  • 8
  • 12
  • 13
  • 15
  • 16
  • 17

The Ricoh Group endeavors to resolve social issues through business and contribute to the achievement of the SDGs.

Sustainable Products & Innovation

  • RICOH IM C series of advanced MFPs
  • RICOH Pro C9210/9200 color cutsheet printers
  • RICOH Pro VC70000 high-speed continuous feed inkjet printing system
  • RICOH Ri 100 direct-to-garment printer
  • Rewritable laser system
  • High-speed laser printing system

Awards & Recognition

  • 2017 Environment Minister’s Award for Global Warming Prevention Activity
  • 2018 WorldStar Award
  • Buyers Lab 2019 PRO Awards
  • Good Design Best 100 award
  • Patent Office Commissioner Prize in the Kanto Regional Invention Awards
  • Director-General for Technology Policy Coordination and Industrial and Product Safety prize in 2018 Product Safety Awards
  • New Energy Foundation Chairman’s Award
  • Silver and Special Jury prizes in 70th National Calendar Contest
  • Grand Award in nano tech Awards 2019
  • Environmental Report Excellence Award
  • Certified Health & Productivity Management Outstanding Organizations Recognition Program (White 500)
  • Nearly ZEB certification
  • TIPA Photo & Imaging Awards
  • Contribution Award in 51st Ichimura Technology Awards
  • Special Encouragement Award in Nikkei DUAL’s Childraising-Friendly Companies Grand Prix 2019
  • EDP Award 2019

Reporting Period: 2022

Environmental Metrics

ESG Focus Areas

  • Climate Change
  • Governance
  • Social Responsibility
  • Environmental Management
  • Talent Attraction & Retention
  • Corporate Citizenship & Social Contribution

Environmental Achievements

  • Included in CDP’s 2022 Climate Change A List for the third consecutive year.
  • Received the Environmental Value Award in the 4th Nikkei SDGs Management Grand Prix.
  • Aims to reduce Group company and supply chain greenhouse gas emissions by 63% and 40%, respectively, from 2015 levels by 2030. These goals meet Science Based Targets Initiative criteria.

Social Achievements

  • Received the highest score among 36 companies in the Computers & Peripherals and Office Electronics industry in seven areas (Materiality and Business Ethics, Environmental Reporting, Environmental Policy & Management Systems, Social Reporting, Talent Attraction & Retention, and Corporate Citizenship & Social Contribution) in the Dow Jones Sustainability World Index.
  • Attained a perfect five-star rating for the third straight year in the Nikkei Smart Work Management Survey.

Governance Achievements

  • Included in Dow Jones Sustainability World Index for the third consecutive year.
  • Fully TCFD aligned.
  • High marks for its endeavors and disclosure relating to climate change issues due to CEO engagement.

Climate Goals & Targets

Medium-term Goals:
  • Reduce Group company and supply chain greenhouse gas emissions by 63% and 40%, respectively, from 2015 levels by 2030.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: TCFD

Awards & Recognition

  • Dow Jones Sustainability World Index
  • CDP’s Climate Change A List
  • Environmental Value Award (Nikkei SDGs Management Grand Prix)
  • Nikkei SDGs Management Grand Prix (Grand Prix in 2020)

Reporting Period: 2023

Environmental Metrics

Renewable Energy Share:30.2%
Total Energy Consumption:3,501 terajoules
Waste Generated:Around 320,000 metric tons

ESG Focus Areas

  • Climate Change
  • Diversity & Inclusion
  • Governance
  • Social Impact
  • Circular Economy

Environmental Achievements

  • Greenhouse gas Scope 1 and 2 reduction rate: 45.5% (compared with 2015)
  • Greenhouse gas Scope 3 reduction rate: 31.4% (compared with 2015)
  • Renewable energy usage ratio: 30.2%
  • Avoided emissions: 1.4 million metric tons
  • Virgin materials usage ratio: 84.9%

Social Achievements

  • Number of people to whom we have contributed by improving social infrastructure: 10.01 million
  • Employee engagement score: 3.91 globally
  • Female-held managerial position ratio: 20% globally (10% in Japan)

Governance Achievements

  • Suppliers signing Ricoh Group Supplier Code of Conduct: 98% (100% completed for key suppliers)
  • Compliance with NIST SP 800-171: 80% or more coverage of Ricoh’s core business environment
  • Percentage of low-compliance risk Group companies: 80% or more

Climate Goals & Targets

Medium-term Goals:
  • Generate more than 60% of sales from digital services
  • Increase recurring revenue business earnings by 18%
  • Increase recurring revenue business earnings from non-Office Printing to 54%
  • Increase profitability per employee by 70%
  • ROE exceeding 9%
  • Return on invested capital (ROIC) exceeding 6.5%
  • Operating profit ¥130 billion
  • Total return ratio exceeding 50%
  • Number of people to whom we have contributed by improving social infrastructure: 15–20 million
  • Greenhouse gas Scope 1 and 2 reduction rate: 50%
  • GHG Scope 3 reduction rate: 35%
  • Renewable energy usage ratio: 40%
  • Virgin materials usage ratio: 80% or less

Environmental Challenges

  • Changing work practices and lifestyles
  • Accelerating digitalization
  • Growing need for information security
  • Transitioning to a carbon-neutral economy
  • Shifting to a circular economy
  • Human rights issues and supply chain management demands
  • Increasing ESG investments
  • Rising geopolitical risks
Mitigation Strategies
  • Building a resilient development and production structure
  • Combining proprietary edge devices with applications and services for different industries
  • Working closely with customers to offer digital services that resolve their issues
  • Developing and acquiring professionals who can use digital technology and data to create and accelerate our digital services
  • Building an ecosystem centered around RICOH Smart Integration platform

Supply Chain Management

Supplier Audits: 98% (100% completed for key suppliers)

Responsible Procurement
  • Ricoh Group Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Period: 2023-04 to 2024-03

Environmental Metrics

Renewable Energy Share:33.6%

ESG Focus Areas

  • Creativity from Work
  • Community and Social Development
  • Zero-carbon Society
  • Circular Economy
  • Responsible Business Process
  • Open Innovation
  • Diverse and Inclusive Workforce

Environmental Achievements

  • GHG scope 1, 2 reduction rate (vs. 2015): 50.6%
  • GHG scope 3 reduction rate (vs. 2015): 38.5%
  • Renewable energy utilization rate: 33.6%
  • Avoided emissions: 1,059 thousand tons
  • Virgin material consumption ratio: 78.9%

Social Achievements

  • Number of people contributed to by improving social infrastructure: 17.94 million people
  • Ricoh Digital Skills level 2 or above rated employees (Japan): 2,855 people
  • Process DX Silver Stage certified employee ratio: 21%
  • Female-held managerial position ratio: 16.5% (Japan: 7.7%)

Governance Achievements

  • Established the ESG Committee for continuous discussion of ESG issues at a management level.
  • ESG indicators incorporated into the remuneration of Directors and Executive Officers.
  • 20% of the calculation formula for the executive stock compensation program linked to achieved ESG targets.

Climate Goals & Targets

Long-term Goals:
  • GHG Scope 1, 2, 3: Net zero emissions (90% reduction compared to fiscal 2015) by 2050
  • Virgin material usage ratio in products: 12% or less by 2050
Medium-term Goals:
  • GHG Scope 1, 2: 63% reduction (compared to fiscal 2015) by 2030
  • GHG Scope 3: 40% reduction (compared to fiscal 2015) by 2030
  • Renewable energy usage ratio: 50% by 2030
  • Virgin material usage ratio in products: 60% or less by 2030
  • Various ESG targets by 2025 (detailed in the report)
Short-term Goals:
  • Various ESG targets by 2025 (detailed in the report)

Environmental Challenges

  • Transition of profit structure as a digital services company
  • Acceleration of digital strategy
  • Establishment of R&D processes as a digital services company
  • Information security
  • Securing, developing, and managing human resources
  • Responding to ESG and SDGs
  • Geopolitical risks
  • Long-term delay and suspension in supply of products
  • Large-scale disasters / incidents or accidents
  • Human resource-related compliance
  • Risks related to Group governance
  • Changes in the environment of the office printing market
  • Securing resources for the growth of digital services
  • Growth risks in the commercial printing business
  • Slowing growth and declining profitability in the thermal market
  • Impairment of goodwill and fixed assets
  • Deferred tax assets
  • Protection of intellectual property rights
  • Product quality/product liability
  • Government regulations (import/export management)
  • Government regulations (antitrust /competition law)
  • Government regulations (environment)
  • Exchange rate fluctuations
  • Defined benefit plan obligations
Mitigation Strategies
  • Launched Corporate Value Improvement Project to transform profit structure.
  • Strengthening human resources portfolio management to promote reskilling programs.
  • Concentrate on R&D investments in focus areas and move toward market-in/open innovation-based R&D process.
  • Continuously monitor the information security regulatory environment and promote appropriate countermeasures.
  • Strengthening measures for human resources development.
  • Strengthening measures for human rights, decarbonization, resource recycling, and biodiversity.
  • Strengthening prevention and response processes, enhancing information collection, and selecting multiple suppliers.
  • Securing inventory for contingencies, selecting multiple suppliers, setting alert levels, and conducting BCP drills.
  • Implementing disaster response systems, conducting drills, and preparing recovery action plans.
  • Implementing compliance training, raising awareness, and providing labor management training.
  • Redesigning governance structures and leveraging technology for data-driven response actions.
  • Improving profitability through customer base maintenance, SCM efficiency, and operational excellence.
  • Advancing reforms in human resource systems and implementing reskilling programs.
  • Advancing the development of untapped distributors and strengthening resource allocation.
  • Strengthening market trend monitoring, refining demand forecasts, and enhancing daily management systems.
  • Following prescribed procedures based on investment amount and content.
  • Monitoring performance progress based on business plans.
  • Conducting thorough prior-art searches and investigating third-party intellectual property rights.
  • Improving the accuracy of analyzing the mechanisms that cause breakdowns and accidents.
  • Strengthening governance through a group import/export committee structure.
  • Strengthening adherence to antitrust and competition laws and conducting educational activities.
  • Establishing an Environmental Management System and implementing environmental due diligence.
  • Conducting hedge transactions and minimizing foreign exchange risk.
  • Regularly reviewing and implementing revised plans.

Supply Chain Management

Responsible Procurement
  • Regulation of Ricoh Group products made of wood
  • Paper Procurement Policy
  • RBA-based ESG risk assessments

Climate-Related Risks & Opportunities

Physical Risks
  • Natural disasters (supply chain disruptions)
Transition Risks
  • Regulatory changes, market shifts
Opportunities
  • Development of energy-efficient products

Reporting Standards

Frameworks Used: TCFD, SBTi

Certifications: ISO 14068-1:2023, GOTS

Sustainable Products & Innovation

  • Eco-friendly MFPs
  • Label-free printing
  • PLAiR (new plant-derived material)
  • MFPs with recycled plastics

Awards & Recognition

  • Best Award at the “2023 Nikkei Excellent Products and Services Awards”, Special Award at the Cyber Index Awards 2023