Ricoh Company, Ltd.
Climate Impact & Sustainability Data (2004, 2018-04 to 2019-03, 2022, 2023, 2023-04 to 2024-03)
Reporting Period: 2004
Environmental Metrics
ESG Focus Areas
- Environment
Environmental Achievements
- Reduced CO2 emissions by 8.6% (compared to fiscal 2000)
- Achieved Zero-Waste-to-Landfill at major global production sites
- Completely eliminated the use of four environmentally-sensitive substances (lead, hexavalent chromium, polyvinyl chloride, and cadmium) in products.
- Reduced CO2 emissions by approximately 29,000 tons in fiscal 2004 through the use of QSU technology.
Social Achievements
- Launched the Environmental Volunteer Leader Development Program
- Supported forest ecosystem conservation projects globally
- Introduced the RICOH Tree Dedication Programme
Governance Achievements
- Established and certified Chemical Substance Management System (CMS) to avoid contamination by environmentally-sensitive substances.
Climate Goals & Targets
Long-term Goals:
- Reduce integrated environmental impact by 20% (compared to fiscal 2000 figures) by 2010
Medium-term Goals:
- Reduce total CO2 emissions by 12% (compared to fiscal 1990 figures) by fiscal 2010 (Ricoh and manufacturing subsidiaries in Japan)
- Reduce CO2 emissions by 10% (compared to fiscal 1998 figures) by fiscal 2010 (manufacturing subsidiaries outside of Japan)
Short-term Goals:
- Reduce CO2 emissions by 15% (compared to fiscal 2000) by fiscal 2007
Environmental Challenges
- Increased energy consumption due to larger production of consumables and parts
- Increased integrated environmental impact due to stronger sales and rise in customers' paper consumption
- Discrepancy in waste collection data between Ricoh and waste collectors
Mitigation Strategies
- Developing energy-saving production processes
- Introducing more efficient facilities and utilizing natural energy sources
- Improving the data input system in the environmental management information system
- Promoting improvements in the production process to make the most of resources
Supply Chain Management
Responsible Procurement
- Green Procurement Guidelines
- Support for suppliers in creating chemical substance management systems
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- imagio Neo 350RC/450RC series (recycled copiers)
- imagio Neo 752ec/602ec series (high-speed multifunctional copiers with quick recovery from energy-saving mode)
- Aficio CL4000DN (color printer with 30-second recovery time from energy-saving mode)
Awards & Recognition
- Nihon Keizai Shimbun’s Corporate Environmental Management Level Survey (ranked first)
- oekom’s Environmental Ranking (highest rating)
- Minister of Economy, Trade and Industry Prize (Energy Conservation Month)
- TECO’s Environmental Rating (AAA rating)
- Green Contractor Award 2004
- Continued Excellence Award for CSR Report
- Continued Excellence Award for the Site Report
Reporting Period: 2018-04 to 2019-03
Environmental Metrics
Total Carbon Emissions:362.4 ktCO2e/year
Scope 1 Emissions:136.1 ktCO2e/year
Scope 2 Emissions:224.9 ktCO2e/year
Scope 3 Emissions:375.1 ktCO2e/year
Renewable Energy Share:9.4%
Water Consumption:4,518 m3/year
Waste Generated:68,084 tons/year
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Reduced CO2 emissions during product use (Scope 1, 2 and 3) by an unspecified amount.
- Increased renewable energy ratio at its French plant.
- Improved resource conservation rate by expanding the use of recycled plastics in products and making products smaller and lighter.
Social Achievements
- Launched RICOH Unified Communication System 360 VR Live, a multi-site interactive communication system.
- Developed applications enabling MFP access to the visually impaired.
- Implemented programs to cultivate new businesses in-house (RISP).
Governance Achievements
- Established ESG Committee.
- Established Risk Management Committee.
- Changed the way to evaluate the performance of the CEO (from financial, shareholder and capital market, and nonfinancial perspectives).
Climate Goals & Targets
Long-term Goals:
- Targeting zero GHG emissions across the entire value chain by 2050.
- Product resource conservation rate: 93% by 2050
Medium-term Goals:
- Achieve 50% product resource conservation rate by 2030.
Short-term Goals:
- Reduce GHG emissions by 30% for Scope 1 and 2, and 15% for Scope 3 by 2030 (compared with 2015 levels).
Environmental Challenges
- Financial irregularities at a sales subsidiary in India (Ricoh India).
- Declining sales in Office Printing, especially overseas.
- Rising pressure to help resolve social issues and materialize Sustainable Development Goals (SDGs).
Mitigation Strategies
- Implemented structural reforms and business process reforms to improve profitability.
- Transferred shares in Ricoh Logistics System Co., Ltd. to SBS Holdings Co., Ltd.
- Strengthened business management, business administration, organizational structure, compliance, and audit to prevent recurrence of financial irregularities.
- Launched RICOH Ignite growth strategy to drive sustainable growth.
Supply Chain Management
Supplier Audits: 100% (key suppliers in China and Thailand)
Responsible Procurement
- CSR procurement
- Rigorous stance on child labor and conflict minerals
Climate-Related Risks & Opportunities
Physical Risks
- Increased costs, lost sales opportunities, and damaged corporate brand resulting from extreme climate events.
- Surge in raw material prices due to extreme weather.
- Supply chain disruptions due to extreme weather.
Transition Risks
- Increased costs, lost sales opportunities, and damaged corporate brand resulting from failure to effectively respond to a rapid transition toward a decarbonized society.
Opportunities
- Expand/create new businesses in the environment and energy sectors.
- Expand sales of services to support customers’ decarbonization efforts.
Reporting Standards
Frameworks Used: GRI Standards, Japanese Ministry of the Environment’s Environmental Reporting Guidelines 2012, United Nations Global Compact Communication on Progress Policy, IIRC International
UN Sustainable Development Goals
- 1
- 3
- 5
- 6
- 7
- 8
- 12
- 13
- 15
- 16
- 17
The Ricoh Group endeavors to resolve social issues through business and contribute to the achievement of the SDGs.
Sustainable Products & Innovation
- RICOH IM C series of advanced MFPs
- RICOH Pro C9210/9200 color cutsheet printers
- RICOH Pro VC70000 high-speed continuous feed inkjet printing system
- RICOH Ri 100 direct-to-garment printer
- Rewritable laser system
- High-speed laser printing system
Awards & Recognition
- 2017 Environment Minister’s Award for Global Warming Prevention Activity
- 2018 WorldStar Award
- Buyers Lab 2019 PRO Awards
- Good Design Best 100 award
- Patent Office Commissioner Prize in the Kanto Regional Invention Awards
- Director-General for Technology Policy Coordination and Industrial and Product Safety prize in 2018 Product Safety Awards
- New Energy Foundation Chairman’s Award
- Silver and Special Jury prizes in 70th National Calendar Contest
- Grand Award in nano tech Awards 2019
- Environmental Report Excellence Award
- Certified Health & Productivity Management Outstanding Organizations Recognition Program (White 500)
- Nearly ZEB certification
- TIPA Photo & Imaging Awards
- Contribution Award in 51st Ichimura Technology Awards
- Special Encouragement Award in Nikkei DUAL’s Childraising-Friendly Companies Grand Prix 2019
- EDP Award 2019
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Governance
- Social Responsibility
- Environmental Management
- Talent Attraction & Retention
- Corporate Citizenship & Social Contribution
Environmental Achievements
- Included in CDP’s 2022 Climate Change A List for the third consecutive year.
- Received the Environmental Value Award in the 4th Nikkei SDGs Management Grand Prix.
- Aims to reduce Group company and supply chain greenhouse gas emissions by 63% and 40%, respectively, from 2015 levels by 2030. These goals meet Science Based Targets Initiative criteria.
Social Achievements
- Received the highest score among 36 companies in the Computers & Peripherals and Office Electronics industry in seven areas (Materiality and Business Ethics, Environmental Reporting, Environmental Policy & Management Systems, Social Reporting, Talent Attraction & Retention, and Corporate Citizenship & Social Contribution) in the Dow Jones Sustainability World Index.
- Attained a perfect five-star rating for the third straight year in the Nikkei Smart Work Management Survey.
Governance Achievements
- Included in Dow Jones Sustainability World Index for the third consecutive year.
- Fully TCFD aligned.
- High marks for its endeavors and disclosure relating to climate change issues due to CEO engagement.
Climate Goals & Targets
Medium-term Goals:
- Reduce Group company and supply chain greenhouse gas emissions by 63% and 40%, respectively, from 2015 levels by 2030.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: TCFD
Awards & Recognition
- Dow Jones Sustainability World Index
- CDP’s Climate Change A List
- Environmental Value Award (Nikkei SDGs Management Grand Prix)
- Nikkei SDGs Management Grand Prix (Grand Prix in 2020)
Reporting Period: 2023
Environmental Metrics
Renewable Energy Share:30.2%
Total Energy Consumption:3,501 terajoules
Waste Generated:Around 320,000 metric tons
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Governance
- Social Impact
- Circular Economy
Environmental Achievements
- Greenhouse gas Scope 1 and 2 reduction rate: 45.5% (compared with 2015)
- Greenhouse gas Scope 3 reduction rate: 31.4% (compared with 2015)
- Renewable energy usage ratio: 30.2%
- Avoided emissions: 1.4 million metric tons
- Virgin materials usage ratio: 84.9%
Social Achievements
- Number of people to whom we have contributed by improving social infrastructure: 10.01 million
- Employee engagement score: 3.91 globally
- Female-held managerial position ratio: 20% globally (10% in Japan)
Governance Achievements
- Suppliers signing Ricoh Group Supplier Code of Conduct: 98% (100% completed for key suppliers)
- Compliance with NIST SP 800-171: 80% or more coverage of Ricoh’s core business environment
- Percentage of low-compliance risk Group companies: 80% or more
Climate Goals & Targets
Medium-term Goals:
- Generate more than 60% of sales from digital services
- Increase recurring revenue business earnings by 18%
- Increase recurring revenue business earnings from non-Office Printing to 54%
- Increase profitability per employee by 70%
- ROE exceeding 9%
- Return on invested capital (ROIC) exceeding 6.5%
- Operating profit ¥130 billion
- Total return ratio exceeding 50%
- Number of people to whom we have contributed by improving social infrastructure: 15–20 million
- Greenhouse gas Scope 1 and 2 reduction rate: 50%
- GHG Scope 3 reduction rate: 35%
- Renewable energy usage ratio: 40%
- Virgin materials usage ratio: 80% or less
Environmental Challenges
- Changing work practices and lifestyles
- Accelerating digitalization
- Growing need for information security
- Transitioning to a carbon-neutral economy
- Shifting to a circular economy
- Human rights issues and supply chain management demands
- Increasing ESG investments
- Rising geopolitical risks
Mitigation Strategies
- Building a resilient development and production structure
- Combining proprietary edge devices with applications and services for different industries
- Working closely with customers to offer digital services that resolve their issues
- Developing and acquiring professionals who can use digital technology and data to create and accelerate our digital services
- Building an ecosystem centered around RICOH Smart Integration platform
Supply Chain Management
Supplier Audits: 98% (100% completed for key suppliers)
Responsible Procurement
- Ricoh Group Supplier Code of Conduct
Climate-Related Risks & Opportunities
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
Renewable Energy Share:33.6%
ESG Focus Areas
- Creativity from Work
- Community and Social Development
- Zero-carbon Society
- Circular Economy
- Responsible Business Process
- Open Innovation
- Diverse and Inclusive Workforce
Environmental Achievements
- GHG scope 1, 2 reduction rate (vs. 2015): 50.6%
- GHG scope 3 reduction rate (vs. 2015): 38.5%
- Renewable energy utilization rate: 33.6%
- Avoided emissions: 1,059 thousand tons
- Virgin material consumption ratio: 78.9%
Social Achievements
- Number of people contributed to by improving social infrastructure: 17.94 million people
- Ricoh Digital Skills level 2 or above rated employees (Japan): 2,855 people
- Process DX Silver Stage certified employee ratio: 21%
- Female-held managerial position ratio: 16.5% (Japan: 7.7%)
Governance Achievements
- Established the ESG Committee for continuous discussion of ESG issues at a management level.
- ESG indicators incorporated into the remuneration of Directors and Executive Officers.
- 20% of the calculation formula for the executive stock compensation program linked to achieved ESG targets.
Climate Goals & Targets
Long-term Goals:
- GHG Scope 1, 2, 3: Net zero emissions (90% reduction compared to fiscal 2015) by 2050
- Virgin material usage ratio in products: 12% or less by 2050
Medium-term Goals:
- GHG Scope 1, 2: 63% reduction (compared to fiscal 2015) by 2030
- GHG Scope 3: 40% reduction (compared to fiscal 2015) by 2030
- Renewable energy usage ratio: 50% by 2030
- Virgin material usage ratio in products: 60% or less by 2030
- Various ESG targets by 2025 (detailed in the report)
Short-term Goals:
- Various ESG targets by 2025 (detailed in the report)
Environmental Challenges
- Transition of profit structure as a digital services company
- Acceleration of digital strategy
- Establishment of R&D processes as a digital services company
- Information security
- Securing, developing, and managing human resources
- Responding to ESG and SDGs
- Geopolitical risks
- Long-term delay and suspension in supply of products
- Large-scale disasters / incidents or accidents
- Human resource-related compliance
- Risks related to Group governance
- Changes in the environment of the office printing market
- Securing resources for the growth of digital services
- Growth risks in the commercial printing business
- Slowing growth and declining profitability in the thermal market
- Impairment of goodwill and fixed assets
- Deferred tax assets
- Protection of intellectual property rights
- Product quality/product liability
- Government regulations (import/export management)
- Government regulations (antitrust /competition law)
- Government regulations (environment)
- Exchange rate fluctuations
- Defined benefit plan obligations
Mitigation Strategies
- Launched Corporate Value Improvement Project to transform profit structure.
- Strengthening human resources portfolio management to promote reskilling programs.
- Concentrate on R&D investments in focus areas and move toward market-in/open innovation-based R&D process.
- Continuously monitor the information security regulatory environment and promote appropriate countermeasures.
- Strengthening measures for human resources development.
- Strengthening measures for human rights, decarbonization, resource recycling, and biodiversity.
- Strengthening prevention and response processes, enhancing information collection, and selecting multiple suppliers.
- Securing inventory for contingencies, selecting multiple suppliers, setting alert levels, and conducting BCP drills.
- Implementing disaster response systems, conducting drills, and preparing recovery action plans.
- Implementing compliance training, raising awareness, and providing labor management training.
- Redesigning governance structures and leveraging technology for data-driven response actions.
- Improving profitability through customer base maintenance, SCM efficiency, and operational excellence.
- Advancing reforms in human resource systems and implementing reskilling programs.
- Advancing the development of untapped distributors and strengthening resource allocation.
- Strengthening market trend monitoring, refining demand forecasts, and enhancing daily management systems.
- Following prescribed procedures based on investment amount and content.
- Monitoring performance progress based on business plans.
- Conducting thorough prior-art searches and investigating third-party intellectual property rights.
- Improving the accuracy of analyzing the mechanisms that cause breakdowns and accidents.
- Strengthening governance through a group import/export committee structure.
- Strengthening adherence to antitrust and competition laws and conducting educational activities.
- Establishing an Environmental Management System and implementing environmental due diligence.
- Conducting hedge transactions and minimizing foreign exchange risk.
- Regularly reviewing and implementing revised plans.
Supply Chain Management
Responsible Procurement
- Regulation of Ricoh Group products made of wood
- Paper Procurement Policy
- RBA-based ESG risk assessments
Climate-Related Risks & Opportunities
Physical Risks
- Natural disasters (supply chain disruptions)
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: TCFD, SBTi
Certifications: ISO 14068-1:2023, GOTS
Sustainable Products & Innovation
- Eco-friendly MFPs
- Label-free printing
- PLAiR (new plant-derived material)
- MFPs with recycled plastics
Awards & Recognition
- Best Award at the “2023 Nikkei Excellent Products and Services Awards”, Special Award at the Cyber Index Awards 2023