Climate Change Data

Environmental Metrics

ESG Focus Areas

• Fair and Safe iGaming
• IT and Cybersecurity
• Responsible Marketing
• Encourage Employees to Thrive
• Green Initiatives

Environmental Achievements

• Hosted 50% of servers with Equinix Inc’s green data centers operating on 100% renewable energy.
• Reduced energy consumption by 35% through smart lighting systems and LED lights.
• Reduced carbon footprint through two travel-free months and smart video conferencing.

Social Achievements

• Collaborated with Bournemouth University, YGAM, and Responsible Gambling Week Malta to promote research, education, and treatment related to responsible gambling.
• Provided 1,829+ hours of responsible gaming, anti-money laundering, and marketing compliance training.
• Organized the first Responsible Gambling Week Malta with over 180 attendees from 40 companies.

Governance Achievements

• Renewed ISO 27001:2013 certification for GiG Core platform.
• Implemented a robust information security program aligned with business strategy and objectives.
• Established a dedicated Player Safety Team to monitor and interact with at-risk players.

Climate Goals & Targets

Environmental Challenges

• Minimising harm caused by gambling.
• Preventing gambling from being a source of crime.
• Ensuring gambling is conducted fairly and safely.
• Maintaining high standards in social responsibility.

Mitigation Strategies

• Strengthened collaboration with higher education and charities.
• Developed AI-led tools to monitor player behavior.
• Invested in legal, compliance, and Player Safety Teams.
• Implemented safer gambling tools and training programs.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 27001:2013

UN Sustainable Development Goals

• Good Health and Wellbeing
• Gender Equality
• Decent Work & Economic Growth
• Industry, Innovation and Infrastructure
• Reduced Inequalities
• Responsible Consumption and Production
• Climate Action
• Peace, Action and Strong Institutions
• Partnerships for the Goals

GiG strives to align sustainability objectives with these SDGs.

Sustainable Products & Innovation

• GiG Comply (compliance monitoring service)
• GiG Data (next-generation data platform)
• GiG Logic (implementation of tracking, responsible gaming, fraud, and gamification)

Environmental Metrics

ESG Focus Areas

• Fair and safe iGaming
• Information Security
• Responsible marketing and advertising
• Encourage GiGsters to thrive

Environmental Achievements

• Reduced carbon emissions footprint by lessening office space, future commute time and overall energy and water consumption
• Hosted 90% of servers with Equinix Inc’s green data centers which operate on 100% renewable energy.
• Printed paper usage: less than one tenth of a piece of paper was printed per GiGster per day, that’s a 90% decrease vs 2019
• Reduced travel footprint by creating a hybrid remote working environment, resulting in -202,200kg CO2 environmental impact

Social Achievements

• Implemented almost 20 different engagement and support initiatives such as the creation of a productive hybrid office based and remote working environment, a virtual onboarding experience, a new toolkit for hiring managers focused on non biased interview techniques and a revamped employer branding strategy
• Saw six returning or ‘boomerang’ colleagues in just one quarter, almost 40 internal promotions and over 240 colleague referrals
• Organised a three day GamCare training session for compliance and operations people focused on social responsibility and interactions
• Collaborated with YGAM to pilot and evaluate accredited and certified responsible gambling training
• Teamed up with Bournemouth University to promote research and increase knowledge on harm minimisation

Governance Achievements

• Maintained ISO 27001 certification for GiG Core and GiG Data products
• Increased security around supply chain through enhanced due diligence processes on all suppliers
• Introduced continuous risk assessments across the business
• Formal risk assessments were conducted and ownership of mitigation assigned and monitored
• A formalised KPI framework was introduced to continuously monitor and improve the maturity of its information security controls

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic challenges, including converting workforce to work from home and maintaining employee safety, health, and engagement
• Reducing operational complexities to become a B2B focused organisation

Mitigation Strategies

• Agile approach to challenges, exceeding previous levels of productivity and innovation
• Sale of proprietary brands to Betsson Group, reducing risk and complexity
• Surrendering B2C Swedish and GB licenses, transitioning partners to a SAAS model
• Investing in managed services such as responsible gaming, player safety, and anti-money laundering
• Developing AI-based models for RG and AML

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Enhanced due diligence processes on all suppliers

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI standards, ESG guidelines

Certifications: ISO 27001 (GiG Core and GiG Data products)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Good Health and Wellbeing
• Gender Equality
• Decent Work & Economic Growth
• Industry, Innovation and Infrastructure
• Reduced Inequalities
• Responsible Consumption and Production
• Climate Action
• Peace, Action and Strong Institutions
• Partnerships for the Goals

Not disclosed

Sustainable Products & Innovation

• GiG Comply (marketing compliance tool)
• AI-based models for RG and AML

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity, Equity, and Inclusion
• Responsible Gaming
• Employee Well-being
• Supply Chain Ethics

Environmental Achievements

• Offset 167,000kg CO2 (100% of business travel footprint) through The Gold Standard's VERs scheme
• Stopped gifting merchandise, reducing associated GHG emissions
• Reduced GHG emissions through office reviews and subleasing
• Recycling paper, plastic, glass, organic material, printer toner and batteries

Social Achievements

• Improved employee experience based on 63,000 feedback points
• Implemented 'Your Voice' anonymous reporting tool
• Created new perks and benefits package (Me Time day, Birthday leave, well-being allowance)
• Established GiG Allies DEI allyship with training and certifications
• Held 3rd Annual GiGstars Awards focusing on well-being

Governance Achievements

• Increased ISO certifications (ISO 27001, ISO 20000)
• Implemented Governance, Risk, Compliance (GRC) vertical
• Improved security automation testing system
• Revamped 'security by design' project with static scanner (SAST)
• Partnered with Betknowmore and YGAM for responsible gambling training

Climate Goals & Targets

Environmental Challenges

• Reaching sustainability targets
• Decarbonizing operations
• Improving overall ESG rating (currently 47/50)

Mitigation Strategies

• Partnership with Greenly for carbon management
• Partnership with Legacy for ESG analysis and improvement guidance
• Extensive sustainability review planned with Bureau Veritas and RSM
• Developing an advanced RG risk scoring methodology and system

Supply Chain Management

Supplier Audits: 94% of pre-existing suppliers re-assessed

Responsible Procurement

• ESG supply chain rating analysis

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN 2030 Agenda for Sustainable Development, EU Taxonomy Regulation

Certifications: ISO 27001, ISO 20000

Awards & Recognition

• Best Casino Affiliate at iGB Affiliate Awards

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Planted 1720 trees in #GiGForest, offsetting 395,000kg CO2
• Offset 219,000 kg of CO2 emissions from business travel with GreenPerk
• Rated Bronze for GHG Reporting Compliance (9.2k tCO2e emissions in 2022)

Social Achievements

• Improved ESG rating from 47 to 51
• Enhanced Safer Gambling and Player Protection expertise with safeTALK/ASIST trainer accreditation
• Launched AML and RG scoring tool
• Launched improved benefits package based on employee feedback
• Reviewed job descriptions for inclusivity and trained hiring managers on unconscious bias
• People team awarded Stevie award for creating an inclusive global culture
• Completed over 2500 courses in 2023 with 52 new courses published on GiGsters Academy

Governance Achievements

• Operational separation of GiG Media and GiG Platform & Sportsbook completed
• Management system recertified ISO:27001
• Completed application and infrastructure security assessments across all GiG products

Climate Goals & Targets

Environmental Challenges

• Identifying ESG gaps and achieving full alignment with EU Corporate Sustainability Reporting Directive (CSRD)

Mitigation Strategies

• Completed ESG gap analysis with RSM (Social and Governance) and will complete Environmental portion with Bureau Veritas
• Transitioning from four internal pillars to a streamlined ESG structure
• Developing a comprehensive GHG emissions reduction plan with Greenly

Supply Chain Management

Responsible Procurement

• Assessing supplier commitment to ESG, CSRD, and UN SDGs

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: EU Corporate Sustainability Reporting Directive (CSRD), UN Sustainable Development Goals (UNSDGs)

Certifications: ISO:27001

UN Sustainable Development Goals

• All 17 UN SDGs

Initiatives align with the UN's 2030 Agenda for Sustainable Development

Awards & Recognition

• Stevie Award for Great Employers 2023