Climate Change Data

Environmental Metrics

ESG Focus Areas

• Charity & Community
• People
• Sustainability & the Environment

Environmental Achievements

• Won Electrical and Electronic Equipment Recycler of the Year at the 2013 National Recycling Awards
• Offset 100% of carbon dioxide emissions from Data Centres and Recycling operations, achieving CarbonZero status for the fourth year running
• Operates a 0% landfill policy

Social Achievements

• Supported various charity events, raising money for local and national charities
• Implemented employee wellbeing programs through partnerships with The Healthy Employee and Salary Extras
• Provided employees with access to a host of benefit schemes, including the Government’s Cycle to Work Scheme

Governance Achievements

• Implemented an Environmental Management System (EMS) certified by Lloyd’s Register Quality Assurance (LRQA)
• Reduced serious accident numbers through employee training

Climate Goals & Targets

Environmental Challenges

• Reducing environmental impact
• Improving employee wellbeing
• Maintaining compliance with UK and International CSR legislation

Mitigation Strategies

• Implemented sustainable projects, including the use of renewable energy sources and carbon offsetting
• Partnered with The Healthy Employee to provide wellbeing programs
• Used the Corporate Assessment of Environmental, Social and Economic Responsibility (CAESER) assessment tool for supplier assurance

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct incorporating aspects of the EICC code
• Preference for suppliers who are members of the Electronic Industry Citizenship Coalition (EICC)

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Greenhouse Gas Protocol (WBCSD/WRI Protocol), ISO 14064-1

Certifications: ISO 14001, ISO 9001

Third-party Assurance: CO2balance

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Sentinel by SCC cloud service

Awards & Recognition

• Electrical and Electronic Equipment Recycler of the Year (2013 National Recycling Awards)
• Green Grid Award for Sustainability (2011 Data Centres in Europe Awards)

Environmental Metrics

ESG Focus Areas

• Charity & Community
• People
• Sustainability & the Environment

Environmental Achievements

• Achieved CarbonZero status for five consecutive years.
• Reduced carbon emissions year-on-year (specific figures available in the report but not easily quantifiable in a single percentage).
• Launched a new Supply & Recycling Centre (SRC) with a 0% landfill policy.
• Processed 715.357 tonnes of IT equipment placed back on the market, 982.91 tonnes securely disposed and recycled, and 174.177 tonnes refurbished and redeployed.

Social Achievements

• Supported various charities (Prince's Trust, Alzheimer's Society, Marie Curie, and numerous local charities) through fundraising, volunteering, and IT donations.
• Implemented employee well-being programs, including The Healthy Employee initiative.
• Sponsored the Midlands Women of the Year Luncheon & Awards and Paracanoeist Robert Oliver.
• Offered employee volunteering days.

Governance Achievements

• Established a CSR Operational Group (COG) to broaden employee engagement.
• Implemented a CSR Governance Board that meets quarterly to review policy, quality, external profile, and financials.
• Used the Corporate Assessment of Environmental, Social and Economic Responsibility (CAESER) assessment tool for supplier assurance.

Climate Goals & Targets

Environmental Challenges

• Reducing carbon emissions from business travel and energy consumption.
• Ensuring supplier compliance with CSR standards.

Mitigation Strategies

• Working with co2balance to offset carbon emissions through projects in Kenya and Uganda.
• Implementing a travel plan to encourage cycling and car-sharing.
• Using the CAESER assessment tool to monitor supplier compliance and identify risk factors.
• Requiring suppliers to be members of the Electronic Industry Citizenship Coalition (EICC).

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Supplier Code of Conduct incorporating aspects of the EICC code.
• CAESER assessment tool for supplier assurance.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Greenhouse Gas Protocol (WBCSD/WRI Protocol), ISO 14064-1

Certifications: ISO 14001, ISO 19001

Third-party Assurance: Lloyd’s Register Quality Assurance (LRQA)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Sustainability Award at the MEBC Business Awards

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Achieved CarbonZero status for five consecutive years
• Implemented an Environmental Management System (EMS) certified by Lloyd’s Register Quality Assurance (LRQA)
• Achieved ADISA certification Distinction with Honours
• 0% Landfill Objective on recycled IT

Social Achievements

• Partnered with three charities: The Prince’s Trust, Alzheimer’s Society, and Marie Curie
• Supported various fundraising and volunteering initiatives
• Offered employee volunteering days
• Implemented a Healthy Employee Scheme
• Offered a Cycle to Work Scheme

Governance Achievements

• Established a CSR Operational Group (COG)
• Compliant with SA8000 and Government Human Rights standards
• Member of the UN Global Compact Network UK

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO14001, OHSAS18001, ADISA certification Distinction with Honours

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• MEBC Sustainability Business Award
• Gold at The International CSR Awards
• Corporate Covenant Bronze Award

Environmental Metrics

ESG Focus Areas

• Employee Development
• Community Investment
• Environmental Sustainability

Environmental Achievements

• Reduced energy consumption by 17,602 MWh and CO2 emissions by 7,921 tonnes through recycling.
• Reduced energy consumption by 64,951 MWh and CO2 emissions by 29,228 tonnes through reuse.
• Saved 2,645 m3 of landfill space, avoiding £235,500 in landfill tax.

Social Achievements

• Supported 60 charities with a total donation of £149,988.
• 92% staff engagement in CSR activities.
• Implemented various employee benefit schemes (Healthy Employee Scheme, Cycle to Work Scheme, etc.).
• Offered extensive learning and development programs, including graduate and apprenticeship schemes.
• Reduced gender pay gap to 12.3%.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Reduced emissions by 7.35% (250.13 tCO2e)
• Processed 172,146 units through Recycling Services (monthly average of over 14,000 units)
• 40,396 units fully data erased

Social Achievements

• Employees raised £15,065.10 for various charities through dress down Fridays
• Over 60,000 employee hours devoted to volunteering
• Supported three main charities: The Prince’s Trust, Birmingham St. Mary’s Hospice and Make A Wish Foundation
• Successful graduate and apprenticeship schemes

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Increase in emissions from gas consumption (11%)
• Slight increase in emissions from air travel (3.14%)
• Significant increase in emissions from train travel (41%)

Mitigation Strategies

• Continued work to reduce energy consumption, water and waste consumption, increase recycling, and decrease noise and air pollution

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Cisco Community Impact Award
• Heart Giving Back Award

Environmental Metrics

ESG Focus Areas

• People
• Community
• Environment

Environmental Achievements

• Reduced carbon emissions by -12.26% against the 2016/17 baseline (although there was a slight increase compared to the previous year)
• Saved 2,882m3 of landfill space, avoiding a cost of £271,543 in landfill tax
• Achieved Carbon Zero status for Data Centres and offices through CO2 offsetting projects in Kenya and Uganda.

Social Achievements

• Won the CSR Award at the Comms National Awards 2019
• Supported 50+ charities and causes
• Employees contributed 147 volunteer days and £17,511 in donations
• Implemented employee wellbeing initiatives such as flu jab vouchers, yoga/meditation classes, and a Cycle to Work Scheme.
• Total CSR investment of £211,423

Governance Achievements

• Maintained ISO certifications for Quality Management System, IT Service Management System, Health and Safety Management System, Information Security Management System, Business Continuity Management System, and Environmental Management System.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted CSR activities due to remote work and national lockdown.

Mitigation Strategies

• Adjusted CSR activities to adapt to the consequences of the pandemic; plans to resume activities once the situation improves.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Greenhouse Gas Protocol (WBCSD/WRI Protocol)

Certifications: ISO 9001, ISO 20000, ISO 45001 (transitioning), ISO 27001, ISO 22301, ISO 14001

Awards & Recognition

• CSR Award at the Comms National Awards 2019

Environmental Metrics

ESG Focus Areas

• People
• Community
• Environment

Environmental Achievements

• Reduced CO2 emissions by 21% (location-based) compared to FY20, exceeding the 5% reduction target. This reduction is largely due to decreased business travel because of COVID-19 restrictions.
• Refurbishment of global headquarters in Birmingham, expected to save 400 MWh of electricity and 580 MWh of gas annually.
• Processed 132,458 units through recycling services, with a monthly average of 11,038 units.
• 36,766 units fully data erased during FY20/21.

Social Achievements

• Won 'Best Company to Work For' at the 2020 CRN Sales and Marketing Awards.
• Donated laptops to schools to support remote learning during lockdowns.
• Donated an AI solution to a UK NHS Foundation Trust to improve patient healthcare at home.
• Provided over 2,000 lateral flow tests to staff.
• Supported three main charities: Mind, Molly Olly's Wishes, and The Prince's Trust.
• Employees received one paid day per year for volunteering.

Governance Achievements

• Introduced additional dedicated board meetings to respond quickly to customer requirements and manage the pandemic.
• Appointed a dedicated Chief Financial Officer and Services Business Development Director to the board.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacted CSR activities, workforce adjustment to remote work, and decreased enterprise investment in IT infrastructure projects.
• Reduced demand for some services (e.g., print services) due to customer operational scaling down and remote work.

Mitigation Strategies

• Implemented remote working, business continuity plans, and increased communication frequency with customers and suppliers.
• Offered customers relief from contractual charges and extended payment terms.
• Maintained frequency of supplier payments.
• Established a lateral flow test facility for staff.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 14001, ISO 45001, ISO 20000, ISO 22301, ISO 27001

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Best Company to Work For (CRN Sales & Marketing Awards)
• Corporate VAR of the Year (CRN)

Environmental Metrics

ESG Focus Areas

• Environmental Sustainability
• Social Responsibility
• Governance

Environmental Achievements

• Reduced CO2 emissions by 7.5% on a location-based method (exceeding a 5% annual reduction target).
• Sourcing 100% of electricity from renewable sources.
• Transitioning to a fully electric vehicle fleet by the end of 2023.
• Zero waste sent to landfill.
• Processes over 100 tonnes of WEEE every year.

Social Achievements

• Introduced a diversity and inclusion group.
• Refreshed benefits package and increased staff feedback mechanisms.
• Launched SCC Academy to introduce underprivileged individuals to technology.
• Donated £725,529 to various charities.
• Enabled 3,700+ volunteer days of effort to local communities.

Governance Achievements

• Strengthened the Executive Committee.
• Established a dedicated ESG committee.
• Maintained mandatory compliance accreditations and challenged themselves to achieve voluntary compliance accreditations.

Climate Goals & Targets

Environmental Challenges

• Supply chain constraints impacting product sales.
• Labour shortages making it difficult to recruit and retain talent.
• Increased salary rates due to market dynamics.
• External threat actors targeting service providers.
• Changes in demand for services or knowledge, increased competition.

Mitigation Strategies

• Investment in recruitment capability and processes.
• Continuous professional development and career progression for employees.
• Enhanced rewards and benefits packages.
• Investment in wellbeing initiatives.
• Succession planning for key roles.
• Appropriate security controls, detection, and monitoring.
• Incident Response and Business Continuity protocols.
• Asset management tools and automated maintenance protocols.
• Continued investment in long-term systems replacement.
• Innovation team dedicated to identifying technology trends.
• Long-term forecasting and backlog management.
• Customer First program focusing on understanding customer needs.
• Senior management review of major commercial risk opportunities.
• Development of ESG strategy.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Living Wage compliance is a mandatory requirement.
• Compliance with international trade sanctions.
• Use of the Ethical Trade Initiative base code as a minimum standard.

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Managed Services Provider of the Year at CRN Channel Awards 2021
• Corporate VAR of the Year at 2021 PCR Awards
• Winner of the ‘Green Award’ at the AV Awards 2021
• Public Sector Solution of the Year at The European IT & Software Excellence Awards 2021
• MSP Specialist of the Year at 2021 PCR Awards 2021
• Veritas EMEAI Partner of the Year
• Dell Technologies EMEA Channel Excellence in Marketing Award