FN Factory Outlet Public Company Limited
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Installed Solar Rooftop at Rayong Branch and Hua Hin Branch (2019), Pak Chong and Chachoengsao branch (2020)
- Everyday Say No to Plastic project since 2019
- Cloth bags to reduce plastic garbage campaign in 2022 (842 bags sold)
- Recycle Project for paper boxes
- E-invitation letter for AGM in 2022 and 2023, E-book form of One report instead of paper book
- Target to issue E-receipt instead of paper in 2023
- Increasing environment care products made of biodegradable material, certified by FSC
Social Achievements
- Launched the 4th generation cooling gel pillow for health under the brand Tempsoft by Cherish, Cooling Genesis model in September 2021
- Launched a new product containing hemp. Under the brand Prim, using the product name Prim Relaxing Spray Mist in collaboration with DOD Biotech Public Company Limited in December 2021
- Launched a new product mattress. Under the brand Tempsoft by Cherish, using the product name Viara Pocket Spring on 28 October 2022
- Launched Prim Restque CBD Acne Gel, an acne gel mixed with CBD extract from hemp flower bouquets on November 24, 2022
- Kumo Baby First Touch won Rising Star: Best Disposable Diapers From Amarin Baby & Kids Awards 2022
- Launched a new product mattress. Under the brand Tempsoft by Cherish, using the product name TEMPsoft Cosmic Clound on 23 November 2022
- Opened a branch, JAS GREEN VILLAGE KUBON with Singer Thailand Public Company Limited in December 2021
- Opened a new distribution center at Bluport Hua Hin Resort Mall in October 2021
- Annual health check up for employees
- Vaccine for employees and their family to prevent COVID-19
- Work from home policy and places for self-isolate
- Fire Safety training
- Health and safety workplace committee
Governance Achievements
- Merging the Nomination and Remuneration Committee together with the Good Corporate Governance Committee (March 8, 2022)
- Rated 5 star with 92/100 from CGR rating by IOD in 2022
- 100% of the 2022 AGM Checklist assessment conducted by the Thai Investors Association
Climate Goals & Targets
Short-term Goals:
- Install solar rooftops in all branches within 2025
- Reduce turnover rate to 10% in 2023
- Issue E-Receipt instead of paper in 2023
- Increase community product ratio 18% and community partners and suppliers 50% in 2023
Environmental Challenges
- Economic Conditions impacting consumer spending and purchasing power
- Risk from Branch Expansion Failure
- Changes in Consumer Behaviors favoring e-commerce
- Reputation and Credibility Risk
- Turnover Risk
- Inventory Risk
- Risk of Shift in Popularity
- Corruption and Fraud Risk
- Financial Liquidity risk
- Risk of Inflation Rate and Fluctuated Interest
- PDPA Risk
- Technology and Information Technology System Risk
- Epidemic and emerging incident Risk (e.g., COVID-19)
- Environment Risk (power usage, green gas releasing, natural disasters)
- Social Risk (consumer awareness of living quality, human rights, social responsibility)
- Good Governance Risk (illegitimate transactions)
- Risk from Pending Trademark and Service Mark Registration
- Risk from Changes in Laws and Government Policy
Mitigation Strategies
- Dynamically adjusting business plan to respond to economic conditions, focusing on product differentiation and reasonable pricing
- Well-defined branch expansion and business diversity guideline, feasibility studies, IRR analysis, Risk Management Committee recommendation, Board approval, performance tracking and review
- Expansion to online channels, leveraging social media for communication, product promotion, and customer data collection
- Strategy to optimize brand awareness, careful deliberation on potential impact on image/reputation
- Monitoring and controlling work process, workforce planning, employee welfare and activities, career path, promotion, salary increase, training, succession plan, happy work environment, flexible workplaces, provident fund
- Dynamically improved inventory management (sales promotions, product display improvement, new sourcing channels, branch layout designs)
- Regular product collection updates, forecasting using prior year sales figures, trend monitoring team, good relationship with multiple manufacturers
- Risk evaluation, preventive measures, strict control systems, CCTV installation, honesty manual, code of conduct, regular work checks, Zero-Tolerance Policy on bribery and corruption, joining CAC
- Close management of risk, forecasting cash flows, disciplined capital expenditure, good relationship with financial institutions
- Regular analysis of cost of goods sold and selling price
- Appointing PDPA committee to monitor and follow working processes
- Integrated IT systems, access right matrix, firewall, antivirus software, cloud data storage, reserved server, disaster recovery site, IT security training
- Adjusting sales plans, expanding online channels, system efficiency development, stress tests, business continuity plan, WFH policy, working shifts, hygiene culture, virus busters, vaccine provision
- Hygiene, safety and environment policy, target setting to reduce green gas and garbage, product and service development, training
- Innovation promoting policy, human rights policy, employee enhancing and fair treatment policy, sustainable policy
- Safeguarding, integrity, transparency, compliance with regulations and laws
- Responsible team to study registration issues, regular checks with Department of Intellectual Property
- Legal and Compliance Department to monitor compliance, transparency, keeping pace with regulatory changes
Supply Chain Management
Responsible Procurement
- Selection of manufacturers with certification of production standard, business ethics, satisfactory service provision and operation alignment
Climate-Related Risks & Opportunities
Physical Risks
- Flash flood, summer storm, business interruption, building damage, product damage, logistic system damage
Sustainable Products & Innovation
- Cooling gel pillows
- Smart mattresses
- Hemp-based products
- Recycled denim t-shirts
Awards & Recognition
- Rising Star: Best Disposable Diapers From Amarin Baby & Kids Awards 2022