Bayport Management Ltd
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Financial Inclusion
- Responsible Lending
- Client Protection
- Gender Equality
- Employee Well-being
- Governance
- Compliance
- Ethical Business Conduct
Environmental Achievements
- Reduced printing costs by 37% year-on-year in Botswana through black and white printing.
- Reduced printing costs by 67% in Tanzania through internal paperless campaigns.
- Installed automatic switches for air conditioning and lighting at Mozambique headquarters; 80% of lights are low-consumption LED.
- 87% of light bulbs in Zambia are energy efficient.
Social Achievements
- Achieved 100% client protection pathway certification across all subsidiaries.
- Implemented 63 CSI initiatives, investing over USD125,000 in community projects.
- Launched online financial literacy portal in Mexico and Mozambique.
- Improved NPS from 26 in 2022 to 35 in 2023.
- Launched the Alison Kay Blanchard Mentorship Programme for Women.
Governance Achievements
- All subsidiaries amended loan terms and conditions to include ESG covenants and requirements.
- 100% of subsidiary boards approved travel policies embedding ESG elements.
- 38% YoY increase in funder engagement.
- ESG KPIs were included in CEO KPIs.
Climate Goals & Targets
Long-term Goals:
- Be recognised as a top employer in the industry.
Medium-term Goals:
- Meet 2X Challenge consumption criteria.
- Grow customer base through women-centric products/services.
- Become a fully digital origination business by 2025.
Short-term Goals:
- Improve customer use of online financial literacy platform.
- Implement digital loan origination in Zambia.
Environmental Challenges
- Gender diversity remains a challenge at BML and in some subsidiaries (below 30% female board representation).
- Addressing liquidity challenges.
- Maintaining employee focus and motivation.
- Increased pressure from DFIs for data on environmental impact (energy, water, waste).
Mitigation Strategies
- Succession plan in place to reach 30% female board representation by 2025.
- Strategies to maintain employee focus and motivation (e.g., recognition programs, wellness initiatives).
- Assessing feasibility of implementing initiatives to meet DFI requirements for environmental data.
Supply Chain Management
Responsible Procurement
- Thorough due diligence on potential third parties.
- Supplier selection criteria adhere to ESG policy and regulations.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards
Certifications: ISO/IEC 27001:2013 (Ghana subsidiary)
UN Sustainable Development Goals
- SDG 1
- SDG 2
- SDG 3
- SDG 4
- SDG 5
- SDG 8
- SDG 9
- SDG 10
- SDG 12
- SDG 16
- SDG 17
Bayport's activities contribute to these SDGs through financial inclusion, responsible lending, gender equality, employee well-being, and community investment.
Awards & Recognition
- Bayport Ghana: CEO of the Year, Credit Brand of the Year
- Bayport Ghana: Recognised in corporate governance category
- Bayport Colombia: 18th best place to work, 8th best place to work for women
- Bayport Mexico: Recertified by Great Place to Work Institute
- Bayport Ghana: Recognised as an “authentic caring employer”