PT Erajaya Swasembada Tbk
Climate Impact & Sustainability Data (2019, 2023)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Corporate Social Responsibility
- Human Resources Development
- Good Corporate Governance
Social Achievements
- Launched Lentera CSR program (Lentera Cerdas, Lentera Sehat, Lentera Hijau, Lentera Kasih)
- Opened 192 new retail outlets in 2019, bringing the total to over 1000 outlets across Indonesia.
- Implemented Q-Leap, a digital application for employee training and development.
- Organized Erajaya Achievement Award, an employee innovation event.
Governance Achievements
- Implemented Good Corporate Governance (GCG) principles.
- Established an Audit Committee.
- Established a Whistleblowing System.
- Regularly held Board of Directors and Board of Commissioners meetings.
Environmental Challenges
- Sluggish growth in 2019 due to US-China trade war, global commodity stagnation, and political conflicts.
- Rapid growth in previous years leading to challenges in inventory management and HR.
- COVID-19 outbreak posing a major challenge for the global and Indonesian economy.
Mitigation Strategies
- Focused on consolidation efforts across operational aspects, including inventory management, HR, and IT.
- Stopped smartphone assembly activities to manage excess inventory.
- Strengthened Online-to-Offline (O2O) integration to boost sales.
- Implemented EraClub CRM program to improve customer relationships and sales.
- Applied the principle of prudence in business development efforts.
Supply Chain Management
Responsible Procurement
- Process Pengadaan Barang dan Jasa
Climate-Related Risks & Opportunities
Awards & Recognition
- Most Outstanding Company in Indonesia – Small Caps Sector 2019 (Asia Money Award)
- The 1st Rank Retail & Services Companies, Indonesia Best Companies in Creating Leaders from Within 2019 (SWA & NBO Group)
- The 2nd Rank Best of The Best Companies, Indonesia Best Companies in Creating Leaders from Within 2019 (SWA & NBO Group)
- A Rating in the HR Excellence Award 2019 (Learning & Development Strategy, HR Technology, Recruitment Strategy) (Lembaga Management FEB UI, SWA & Bank Mandiri)
- Excellence in Learning & Development, Human Resources Excellence Awards 2019 (HumanResources)
- Excellence in Business Transformation, Human Resources Excellence Awards 2019 (HumanResources)
- PT Erafone Artha Retailindo “The Best Performance Device Channel”, Mitra Channel Award 2018 (Telkomsel)
- Best Partner for Electronics & cellular”, LMI Awards 2019 (LIPPOMALLS 3 DEKADE)
- Erajaya is ranked No.78 in the Indonesia’s Most Valuable Brands with a Brand Value of US$ 68 million and A Rating (Brand Finance Plc, SWA, & WIR Global - 2019)
- Excellence in HR Innovation, Human Resources Excellence Awards 2019 (HumanResources)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Sustainability
- Governance
- Social Responsibility
Social Achievements
- Collaboration with the Ministry of Cooperatives and SMEs in a supply chain development program for micro business partners.
- Erajaya Career Fest 2023 job fair offering various job opportunities.
Governance Achievements
- Continuous improvement in the implementation of Good Corporate Governance (GCG).
Climate Goals & Targets
Environmental Challenges
- Global economic slowdown
- Weakening purchasing power, especially in the lower-middle-income group
- Adapting to different regulations across regions
- Talent acquisition challenges
Mitigation Strategies
- Diversification of business portfolio across four verticals
- Expansion of retail network and introduction of new brands
- Implementation of innovative strategies
- Strengthening internal supervision system, improving financial reporting, and enhancing communication with stakeholders
- Adopting stricter policies on business ethics and integrity
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- TOP Digital PR Award 2023
- Best Brand for Smarthome Device (Immersive Tech)
- HR Excellence Award: Reward Management & Talent Retention Strategy
- HR Excellence Award: Wellbeing Management
- HC Resilience Award: The Best in Workforce Flexibility & Mobility
- HC Resilience Award: Most Innovative HR
- HR Excellence Awards 2023 – Excellence in CSR Strategy (Bronze)
- HR Excellence Awards 2023 – Excellence in Workforce Flexibility (Gold)
- HR Excellence Awards 2023 – Excellence in Business Transformation (Gold)
- SWA100 Wealth Added Index
- Indonesia Best Company in Creating Leaders from Within 2023
- CSA Awards 2023 - The Best Consumer Cyclicals Sector on the Main Board
- Indonesia Customer Experience Champion 2023
- Indonesia Digital Marketing Champions 2023
- Silver Award category Consumer Cyclicals
- 5 Star Employer of Choice
- Best Corporate Digital Transformation
- HR Excellence Award: HR Digitization and People Analytic
- HC Resilience Award: Excellence in HC Management & Communication strategy
- 2023 Top Corporate Award
- Top 100 Companies
- Harmoni Award 2023 - Erafone Electronic Retail of the Year 2023
- The Best Improvement Safety Management Performance
- The Best Company for Fast Learning in Safety Management
- Eraspace Best Innovation in Retail