Climate Change Data

Teardrop Hotels

Climate Impact & Sustainability Data (2020-04 to 2021-03)

Reporting Period: 2020-04 to 2021-03

Environmental Metrics

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Established baselines and reporting tools for energy, water, and waste.
  • Phased out plastic water bottles, offering only glass-bottled water.
  • Implemented a sustainable purchasing policy to minimize waste.
  • Improved water-efficient routines through employee training.

Social Achievements

  • Established a sustainability team and digital platform for coordination.
  • Updated and publicized sustainability policies.
  • Provided extensive sustainability training to all employees.
  • Developed an employee handbook (finalized in Q2 2021).
  • Collected and acted on guest feedback.
  • Engaged with community stakeholders and supported local initiatives.

Governance Achievements

  • All hotels audited by Travelife.
  • Implemented clear grievance and disciplinary procedures in Sinhala, Tamil, and English.

Climate Goals & Targets

Long-term Goals:
  • Develop a plan to offset remaining carbon emissions.
Medium-term Goals:
  • Achieve energy and water consumption targets based on international benchmarks.
  • Reduce waste per guest night based on international benchmarks.
  • Phase out R22 coolant by the end of 2022.
Short-term Goals:
  • Increase guest questionnaire completion rate to 75%.
  • Increase gender diversity to 14% (14% female by 2024, 2% increase per year).

Environmental Challenges

  • Inconsistent water metering across hotels.
  • Data limitations due to COVID-19 disruptions.
  • Challenges in obtaining accurate water consumption data due to unmetered sources and recent meter installations.
  • Difficulties in tracking supplier sustainability efforts.
Mitigation Strategies
  • Installed water meters where possible.
  • Implemented improved reporting and analytical tools.
  • Consolidated supplier contact list and added a field to track sustainability efforts.
  • Developed plans for energy and water optimization, including training and new technologies.

Supply Chain Management

Responsible Procurement
  • Sustainable Purchasing Policy prioritizing local, green products.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GSTC Standard, Travelife Certification