Union Insurance Co., Ltd.
Climate Impact & Sustainability Data (2020, 2021, 2022, 2023)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Environmental protection
- Employee rights protection
- Consumer rights protection
- Corporate governance
- Social charity
Environmental Achievements
- Reduced CO2e emissions from 646,996 Kg in 2019 to 628,359 Kg in 2020 through energy-saving measures.
- Implemented green procurement policies and promoted energy-friendly activities.
Social Achievements
- Launched an anti-epidemic policy during the COVID-19 pandemic.
- Invested in research and development of various new insurance products.
- Sponsored 22 community activities with a sponsorship amount of NT$750,000.
- Donated to various social welfare organizations.
- Established 6 Union volunteer teams participating in social welfare activities.
Governance Achievements
- Strengthened corporate governance mechanisms.
- Implemented fair treatment of customers.
- Improved core capital and risk-bearing capacity.
- Maintained strong capital and profitability ratings from Taiwan Ratings, Standard & Poor’s, and A.M. Best.
Climate Goals & Targets
- Integrate overall resources, implement enterprise risk management (ERM), and maximize earnings and shareholder equity.
- Become the most trusted insurance company for customers.
- Adjust business structure and control risk accumulation through reinsurance.
- Participate in public welfare activities and fulfill corporate social responsibility.
- Construct a complete customer-oriented information system.
- Strengthen the professionalism of underwriters and claim adjusters.
- Develop new channels and new customers to expand market share.
- Promote simplification of operating procedures and information transformation.
- Develop direct business and online insurance business.
- Research and develop innovative insurance products.
Environmental Challenges
- Supply chain disruptions due to COVID-19 pandemic.
- Decline in premium revenue of travel-related insurance and cargo transportation insurance.
- Fierce competition in the saturated property insurance market.
- Increased reinsurance premiums due to global climate abnormalities and natural disasters.
- Stringent legal requirements due to government regulations.
Mitigation Strategies
- Developed alternative sourcing strategies.
- Strengthened product development and service innovation.
- Improved operational efficiency.
- Adjusted business structure and controlled risk accumulation through reinsurance arrangements.
- Strengthened corporate risk management and internal audit and internal control operations.
Supply Chain Management
Responsible Procurement
- Green procurement policies
Climate-Related Risks & Opportunities
Physical Risks
- Abnormal weather, natural disasters
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of green energy products
Reporting Standards
Frameworks Used: GRI Standards
Certifications: ISO 27001 (Information Security Management), BS 10012 (Personal Data Protection)
Third-party Assurance: KPMG Taiwan, British Standards Institution (BSI) (expected)
Sustainable Products & Innovation
- Green energy motor insurance
- Various new insurance products addressing climate change and social needs
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Corporate Governance
- Customer Care
- Talent Cultivation
- Digital Upgrading
- Social Welfare
- Environmental Sustainability
Environmental Achievements
- Reduced electricity consumption from 1,206,063 Kwh in 2020 to 1,094,232 Kwh in 2021, resulting in a reduction of approximately 549,304 Kg CO2e to 359 Kg CO2e.
- Implemented various energy-saving measures, including using LED lamps, replacing old air conditioners, and promoting paper reduction.
Social Achievements
- Allocated more than NT$13 million in employee benefits in 2021.
- Conducted 1124 occupational safety and health education and training for employees in 2021, with a training rate of 100%.
- Average annual training hours per employee were 22.57 hours.
- Actively participated in various public welfare activities, including sponsoring events and donating to social welfare groups.
Governance Achievements
- Established an Audit Committee and formulated “Rules Governing the Scope of Powers of Independent Directors” and “Audit Committee Charter”.
- Arranged continuing education courses for all directors annually.
- Implemented a robust internal control system, including measures for anti-money laundering and counter-terrorist financing.
- Obtained ISO 27001 information security management system certification and BS 10012 personal data protection certification.
Climate Goals & Targets
- Becoming the most trusted insurance company for customers.
- Adjusting the business structure and controlling risk accumulation.
- Constructing a customer-oriented information system.
- Implementing enterprise risk management (ERM).
- Strengthening the professionalism of underwriters and claim adjusters.
- Developing new channels and customers to expand market share.
- Promoting the simplification of operating procedures.
- Developing direct business and online insurance business.
- Developing innovative insurance products.
Environmental Challenges
- Fierce market competition leading to price cuts.
- Increased reinsurance premiums due to global climate abnormalities and natural disasters.
- Stringent legal requirements from the competent authority.
- Increasing consumer awareness leading to higher liability insurance settlements and increased auto repair costs.
Mitigation Strategies
- Strengthening cross-industry alliances and expanding direct business.
- Developing innovative products and simplifying operating procedures.
- Recruiting excellent business employees and improving underwriting and claim adjusting.
- Properly arranging reinsurance to transfer risks.
- Strengthening corporate risk management and internal control.
Supply Chain Management
Supplier Audits: Regular visits to outsourced printing companies.
Responsible Procurement
- Requiring manufacturers to provide products with environmental protection and energy-saving labels.
Climate-Related Risks & Opportunities
Physical Risks
- Global climate abnormalities and frequent international natural disasters
Opportunities
- Actively developing weather insurance products and green energy products.
Reporting Standards
Frameworks Used: GRI Standards
Certifications: ISO 27001, BS 10012
Third-party Assurance: KPMG
Sustainable Products & Innovation
- Union Certifiable Disease Isolation Costs Insurance Supplementary Clause
- Union On-Duty Group Personal Accidental Insurance Supplementary Clause for Off-Duty Period
- Union “Ping -An Want” Group Personal Accident Insurance Emergency Expenses Insurance Supplementary Clause
- Union New Comprehensive Certifiable Disease Compensation Supplementary Clause
- Union Automobile Third Party Liability Insurance Additional Driver Injury Insurance Medical Injury Payment Supplementary Clause (Paid in Full)
- Union Residential Mortgage Supplementary Clause (for Comprehensive Residential Miscellany Insurance)
- Union Public Liability Insurance Contractor or Subcontractor Supplementary Clause
- Union Insurance Cash Definition Expanding Supplementary Clause (Specific Securities)
- Union Drone Liability Insurance Pesticide Spraying Operation Supplementary Clause
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Social Welfare
- Corporate Governance
Environmental Achievements
- Reduced CO2e emissions from 549,304 Kg in 2021 to 537,876 Kg in 2022 through energy-saving measures.
- Implemented green procurement policies and promoted energy-friendly activities.
Social Achievements
- Launched pet insurance and a new version of travel insurance with expanded coverage.
- Allocated nearly NT$13 million in employee benefits in 2022.
- Conducted 1151 occupational safety and health education and training sessions in 2022 with 100% training rate.
- Average annual training hours per employee were 34.67 hours.
Governance Achievements
- Established an Audit Committee, a Compensation Committee, and a Risk Management Committee.
- Implemented a Board of Directors performance evaluation method.
- Regularly assesses the independence and competence of CPAs.
Climate Goals & Targets
- Integrate overall resources and implement enterprise risk management.
- Strive to maximize earnings and shareholders' equity.
- Adhere to the Group’s business philosophy and strengthen insurance expertise and corporate governance.
- Continuously adjust business structure and review product competitiveness.
- Participate in public welfare activities and fulfill corporate social responsibility.
- Construct a customer-oriented information system and strengthen information management.
- Strengthen underwriting and claims control to stabilize surplus.
- Promote simplification of operating procedures and information transformation.
- Invest in digital operations and utilize e-commerce advantages.
- Develop diversified products to meet customer needs.
Environmental Challenges
- Rising epidemic claims in 2022 resulted in underwriting losses.
- Increased reinsurance costs due to frequent natural disasters.
- Inflation increased the cost of insurance claims and liability settlements.
- Implementation of IFRS17 impacted financial practices and manpower allocation.
Mitigation Strategies
- Strengthened corporate risk management and internal controls.
- Developed new products and services to meet customer needs.
- Consolidated existing customer base and strengthened channel development.
- Trained reinsurance and actuarial personnel and improved underwriting and claim adjuster quality.
Supply Chain Management
Supplier Audits: Regular visits to outsourced printing companies.
Responsible Procurement
- Green procurement policies; products with Green Mark and Energy Label.
Climate-Related Risks & Opportunities
Physical Risks
- Frequent natural disasters
Transition Risks
- Increased reinsurance costs
- Government regulations
Opportunities
- Development of green insurance products
Reporting Standards
Frameworks Used: GRI General Guidelines 2021, AA1000 Principles of Accountability, TCFD
Certifications: ISO27001 (Information Security Management), BS10012 (Personal Data Protection)
Third-party Assurance: KPMG
Sustainable Products & Innovation
- Pet insurance
- New travel insurance with expanded coverage
- Green insurance products
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental Sustainability
- Corporate Governance
- Social Responsibility
Environmental Achievements
- Reduced per capita carbon emissions by 10.6% (with 2020 as the base year)
- Reduced per capita water consumption by 2% (with 2020 as the base year)
- Reduced per capita electricity consumption by 12% (with 2020 as the base year)
Social Achievements
- Allocated nearly NT$15.6 million in employee benefits in 2023
- Conducted 1,129 occupational safety and health education and training for employees in 2023, with a training rate of 100%
- Average annual training hours per employee were 32.58 hours
Governance Achievements
- Established an Audit Committee
- Formulated “Rules Governing the Scope of Powers of Independent Directors” and “Audit Committee Charter”
- Arranged continuing education courses for all directors every year
Climate Goals & Targets
- Reduce per capita carbon emissions by 16.5% by 2032 (with 2020 as the base year)
- Reduce per capita water consumption by 4.5% by 2032 (with 2020 as the base year)
- Reduce per capita electricity consumption by 15.5% by 2032 (with 2020 as the base year)
- Reduce per capita carbon emissions by 13% by 2029 (with 2020 as the base year)
- Reduce per capita water consumption by 3.5% by 2029 (with 2020 as the base year)
- Reduce per capita electricity consumption by 13.5% by 2029 (with 2020 as the base year)
- Reduce per capita carbon emissions by 11.5% by 2024 (with 2020 as the base year)
- Reduce per capita water consumption by 2.5% by 2024 (with 2020 as the base year)
- Reduce per capita electricity consumption by 12.5% by 2024 (with 2020 as the base year)
Environmental Challenges
- Increased reinsurance premiums due to global natural disasters
- Impact of IFRS17 on financial practices and manpower allocation
- Inflation increasing the cost of insurance claims
Mitigation Strategies
- Strengthen corporate risk management and internal audit and internal control operations
- Develop new products and services to meet customer needs
- Consolidate existing customer base, strengthen cross-industry alliance strategies, and enhance channel development
Supply Chain Management
Supplier Audits: Regular visits to outsourced printing companies
Responsible Procurement
- Green procurement policies
- Require manufacturers to provide products with environmental protection and energy saving labels
Climate-Related Risks & Opportunities
Physical Risks
- Typhoon risk
- Flood risk
Transition Risks
- Exposure of carbon-related assets
- Impact of low-carbon transition policies
Opportunities
- Development of climate insurance and energy storage equipment
Reporting Standards
Frameworks Used: GRI General Guidelines 2021, AA1000 Principles of Accountability, TCFD, SASB
Certifications: ISO27001, BS10012
Third-party Assurance: KPMG
Sustainable Products & Innovation
- Climate insurance
- Energy storage equipment insurance
- Green energy related products