Climate Change Data

Environmental Metrics

ESG Focus Areas

• Community Investment
• Customer Experience
• Employee Development
• Environmental Sustainability
• Safety
• Regulatory Compliance

Environmental Achievements

• Achieved almost 100% employee e-billing registration.
• Assisted businesses in saving 1.1 million kWh, equivalent to the annual electricity consumption of approximately 96 homes.
• Purchased two electric Volkswagen Golf vehicles.

Social Achievements

• Donated 1,420 nutrition meals to the Student Nutrition Program.
• Improved customer satisfaction scores across all categories.
• Offered electrical safety awareness training to workplaces.
• Hosted internships and co-op work terms.
• Supported scholarships and bursaries programs.
• Launched the Caution and Chance Program for school children.
• Participated in community events (e.g., ARCH Golf Tournament, CIBC Run for the Cure).

Governance Achievements

• Achieved 100% compliance score in regulatory inspections for the drinking water system.
• Maintained compliance with Ontario Regulation 22/04 for electrical distribution for six consecutive years.
• Received the Safe Work, Sound Business Award from the Sault Ste. Marie Chamber of Commerce.

Climate Goals & Targets

Environmental Challenges

• Extreme weather events causing power outages (e.g., ice storm).

Mitigation Strategies

• Utilized the corporate emergency preparedness plan.
• Collaborated with partners (Canadian Red Cross, City of Sault Ste. Marie, Vulnerable Persons Registry) to manage the storm and customer needs.

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• Safe Work, Sound Business Award