BankGuam Holding Company
Climate Impact & Sustainability Data (2021, 2022)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Community Development
- Employee Well-being
- Environmental Sustainability
Environmental Achievements
- Earned two Guam Green Growth (G3) badges for the UN Sustainable Development Goals, 'No Poverty' and 'Zero Hunger'.
- First annual Founder’s Day of Giving resulted in the collection of over 8,000 pounds of trash.
Social Achievements
- Financially empowered 760 lives through various programs.
- Launched GIVE by Bank of Guam, an employee-driven giving stream, resulting in over $2,500 donated to 22 causes.
- Donated $25,000 to five key community organizations.
- Supported the Guam Women’s Chamber as a Financial Sustainability partner.
- Sponsored a Junior Achievement in-school company team, mentoring 20 high school students.
- Continued Mission 100 initiative, collecting over 10,000 school supplies and $8,000 in monetary donations.
Governance Achievements
- Graduated 34 Advanced Banking Professionals through engagement with The Emmerich Group.
- Implemented a sales-driven culture focused on value and customer relationships.
Climate Goals & Targets
Short-term Goals:
- Bring In-Branch Wi-Fi to CNMI and neighboring island branches in 2022.
Environmental Challenges
- Pandemic disruptions impacting operations and community engagement.
- Shifting consumer behavior towards digital banking requiring branch footprint adjustments.
Mitigation Strategies
- Increased accessibility with upgraded ATMs and digital banking platforms.
- Closed Dededo and Harmon branches and consolidated Chalan Piao Facility with Garapan Branch.
- Invested in digital banking capabilities and In-Branch Wi-Fi.
Supply Chain Management
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 1: No Poverty
- Goal 2: Zero Hunger
Initiatives such as financial literacy programs, scholarships, and community outreach contribute to poverty reduction and food security.
Awards & Recognition
- 2021 MarCom Platinum Award: Annual Report
- 2021 Marcom Platinum Award: Corporate Social and Environmental Responsibility
- 2021 Marcom Platinum Award: Team Achievement Communications & CSR Department
- 2021 ABA Brand Slam Awards: Best in Crisis Communications and Social Media Campaign
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Community Development
- Employee Development
- Financial Literacy
- Environmental Sustainability
Environmental Achievements
- Reduced paper recycling and electricity burdens (goal set, progress not quantified)
- Various community projects focusing on island beautification
Social Achievements
- Continued commitment to community development services, including financial literacy seminars and presentations to various audiences.
- Founder’s Day of Giving with community volunteer projects.
- Various sponsorships and donations to youth empowerment, financial literacy, civic and community programs, health and wellness, and arts, music and culture.
- Maree Pelkey Sgro earned CFP certification.
- BankGuam Insurance agents passed Life and Health Insurance exams.
- Familia Ambassador Program conversion of Saipan, Tinian, Rota, and Palau branches.
- Tamuning Branch transformed into Branch of the Future Model.
Governance Achievements
- Maintained capital ratios well above regulatory requirements.
- Maintained capital buffer, allowing shareholder rewards.
- Overall satisfactory rating from the Federal Deposit Insurance Corporation.
Climate Goals & Targets
Short-term Goals:
- Online deposit account opening
- New line of deposit products for digital channels
- Tamuning Branch reopening
- Northgate Branch of the Future construction
Environmental Challenges
- Ongoing Covid-19 pandemic
- ANZ Guam's departure from the local market
Mitigation Strategies
- Purchased ANZ Guam's loan portfolio, welcoming more customers.
- Continued focus on digital transformation to improve customer experience and efficiency.
- Investments in technology, infrastructure, and employees.
Supply Chain Management
Responsible Procurement
- Partnership with local businesses for uniforms and other supplies
Climate-Related Risks & Opportunities
Awards & Recognition
- AVA Digital Awards: Gold - Website Redesign, Gold - Proud to be the People’s Bank - Culture/ Lifestyle Video, Platinum - Proud to Be 50 - Branding Campaign, Platinum - 2021 Annual Report, Platinum - Proud to Be 50 - Culture/Lifestyle Video, Platinum - We Turned 50 Video, Platinum - Proud to Be the People’s Bank Video