Johnson Service Group PLC
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:72,235 tCO2e/year
Scope 1 Emissions:55,283 tCO2e/year
Scope 2 Emissions:5,927 tCO2e/year
Scope 3 Emissions:11,025 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:1,726,915 m3/year
Waste Generated:Not disclosed
Carbon Intensity:266.2 tCO2e per £m revenue
ESG Focus Areas
- Our Family (People)
- Our World (Environment)
- Our Integrity (Governance)
- Our Communities (Social)
Environmental Achievements
- Successful pilot project at Shaftesbury site achieving significant water recycling (up to 80% reuse)
- Produced first carbon emission baseline: 72,235 tCO2e
- Introduced electric cars into company fleet
Social Achievements
- Re-launched The Academy training initiative
- Launched first group-wide engagement survey with high scores (83% Workwear, 83% Hotel Linen, 79% Hotel, Restaurant and Catering)
- Raised over £73,000 for community investment and provided £5,000 in-kind donations
- 98.5 hours of staff volunteering
Governance Achievements
- Revised Code of Conduct
- Started work on developing a Supplier Framework, piloted with Tier 1 suppliers
- Appointed a female non-executive director to the Group Board, increasing female representation to one third.
Climate Goals & Targets
Long-term Goals:
- Create fully circular and sustainable core products
Medium-term Goals:
- Reduce emissions intensity by 40%
- Reduce water consumption intensity by 25%
- Reduce waste to landfill by 75%
- Transition company cars to electric
- Eliminate single-use plastic
- Achieve 25% female representation at senior management level
Short-term Goals:
- Complete waste data baseline
- Improve Scope 3 emissions data
- Develop decarbonisation plans for energy and water
- Launch Johnsons Diversity Survey
- Launch refreshed Code of Conduct
- Develop Supplier Framework to 75% of Tier 1 suppliers
- Develop coordinated approach to charity partnerships
- Develop strategic volunteering policy
Environmental Challenges
- Reducing direct emissions from gas (currently reliant on natural gas for industrial boilers)
- Completing baseline on waste data
- Improving completeness of Scope 3 emissions data
- Developing decarbonisation plans for energy and water consumption
- Developing a refreshed approach to fostering a diverse workplace and inclusive culture
- Developing and launching Supplier Framework to 75% of Tier 1 suppliers
- Developing a more coordinated approach to charity partnerships
- Developing a strategic volunteering policy and programme
Mitigation Strategies
- Developing a specific asset register to identify priorities for reducing emissions intensity
- Exploring opportunities to switch to greener electricity sources and on-site renewable power generation
- Redefining company car policy to include more electric options
- Launching Johnsons Diversity Survey
- Launching refreshed Code of Conduct and related training
- Providing tools for sites to develop charity partnerships
- Developing a strategic volunteering policy and programme
Supply Chain Management
Supplier Audits: Tier 1 suppliers to be audited
Responsible Procurement
- Membership of Better Cotton Initiative
- Development of Supplier Sustainability framework and compliance programme
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards (2021) core option, SASB (informed reporting), TCFD (referenced in Annual Report)
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- 3, 8, 12, 13
The report details how initiatives contribute to these goals.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:94,458 tCO2e
Scope 1 Emissions:72,050 tCO2e
Scope 2 Emissions:8,132 tCO2e
Scope 3 Emissions:14,366 tCO2e
Total Energy Consumption:409,192,135 kWh
Water Consumption:2,196,058 m3
Waste Generated:3,916 tons
Carbon Intensity:256.92 tCO2e per £m revenue; 0.311 tCO2e per tonne processed
ESG Focus Areas
- Our Family
- Our World
- Our Integrity
- Our Communities
Environmental Achievements
- 19% and 24% reduction in carbon emission intensity rates (against revenue and weight processed respectively) compared to 2021 baseline rates
- 10% reduction in water usage intensity rates compared to 2021 baseline rates
- Determined first group-wide waste baseline
Social Achievements
- Successful completion of first Employee Diversity Monitoring Survey
- Published refreshed Equality, Diversity and Inclusion (ED&I) Policy
- Refreshed Employee Code of Conduct
- £80,000 total social value from JSG charitable giving and community activities
- Delivered 129 volunteering hours
Governance Achievements
- 76% of “High-Risk” Tier 1 suppliers audited
- Developed a new Supplier Framework and Guiding Principles
- Published Sustainable Purchasing Policy
Climate Goals & Targets
Medium-term Goals:
- Reduce Scope 1 and 2 CO2e emissions intensity by 40% by 2030
- Reduce water consumption intensity by 25% by 2030
- Reduce waste to landfill by 75% by 2030
Short-term Goals:
- Reduce water consumption intensity by 2% compared to 2022 performance
- Reduce waste to landfill by 5% based on 2022 baseline
- Reduce plastics sent to landfill by 5% compared to 2022 baseline
- Formalise volunteering policy
- 500 employee volunteering hours to be completed during paid time
- Increase total amount to be donated (direct financial donations) to good causes to £120,000
- Full roll out of the new JSG Local Communities Initiative
Environmental Challenges
- Challenging and uncertain macroeconomic and geopolitical conditions
- High inflationary pressures on cost base, particularly energy
- Attracting new employees
- High energy costs
- Customer behaviour remains difficult to predict
- Inflationary pressures continue to persist
Mitigation Strategies
- Proactive management of the business to adapt to changing conditions and capitalize on growth opportunities
- Price increases implemented to offset cost increases
- Strategic review of current procedures in certain areas, improved onboarding process
- Fixing gas and electricity prices (hedging 75% of anticipated diesel requirement)
- Resilient business model
- Securing and implementing price increases across customer base
- Additional volume secured to better utilize labor resource and improve processing efficiency
Supply Chain Management
Supplier Audits: 76% of high-risk Tier 1 suppliers audited
Responsible Procurement
- Code of conduct
- Supplier sustainability requirements
- Sustainable Purchasing Policy
Climate-Related Risks & Opportunities
Physical Risks
- Unpredictable weather patterns
- Intense storms
- Flash flooding
Transition Risks
- Increases in the cost of energy
- Potential introduction of associated levies or taxation
- Failure to appropriately demonstrate commitment to net zero carbon emissions
Sustainable Products & Innovation
- Flex Collection
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:116,522 tCO2e/year (Scope 1+2)
Scope 1 Emissions:89,609 tCO2e/year
Scope 2 Emissions:9,409 tCO2e/year
Scope 3 Emissions:17,504 tCO2e/year
Total Energy Consumption:510,524,332 kWh/year
Water Consumption:2,296,679 m3/year
Carbon Intensity:0.373 tCO2e/tonne processed
ESG Focus Areas
- Climate Change
- Water Stewardship
- Waste Management
- Diversity & Inclusion
- Ethical Sourcing
- Community Engagement
Environmental Achievements
- 7% reduction in carbon intensity compared to 2022
- 6% reduction in water intensity compared to 2022
- Reported full Scope 3 emissions baseline for the first time
- 56% of cotton purchases were Better Cotton Sourced
- Recycling of end-of-life textiles from Hotel Linen and Workwear
- Transitioned to 100% renewable electricity at RoI sites and nearly 70% at Corsham site
- Improved energy efficiency of boiler systems at several sites
- Trials of HVO fuel and electric vehicles at multiple sites
Social Achievements
- Increased employee engagement score to 82
- Over 5,000 employees completed nearly 28,000 health and safety courses
- Increased volunteering hours from 129 in 2022 to over 1,600 in 2023
- Launched the Local Communities Initiative, donating £180,000 to charities
- Introduced new wellbeing initiatives across various sites (e.g., mental health policies, menopause policy, paid domestic violence leave)
Governance Achievements
- Launched a new Supplier Sustainability framework and audited 73% of high-risk suppliers
- Developed a new Employee Code of Conduct training package
- Achieved a B- in Climate Change Disclosure and a C in Water Disclosure in the Annual CDP submission
Climate Goals & Targets
Long-term Goals:
- Fully sustainable core products as preferred offerings
Medium-term Goals:
- Reduce Scope 1 and 2 CO2e emissions intensity by 40%
- Reduce water consumption intensity by 25%
- Reduce waste to landfill by 75%
- Eliminate single-use plastics
- Increase percentage of sustainable content in products
Short-term Goals:
- Reduce Scope 1 and 2 CO2e emissions intensity
- Reduce water consumption intensity
- Reduce single-use plastics purchased
- Embedding sustainability into job roles
- Develop ED&I action plans
Environmental Challenges
- Data accuracy challenges in sustainability reporting
- Higher costs associated with decarbonisation efforts (HVO fuel, renewable electricity)
- Engaging suppliers on responsibly sourced products
- Irregularities and inconsistencies in waste data collection
Mitigation Strategies
- Investing in data automation and improvement systems
- Developing a decarbonisation plan with achievable steps
- Implementing a tailored Supplier Framework for sustainability
- Working to improve waste data capture, recording, and reporting processes
Supply Chain Management
Supplier Audits: 73% of most critical or high-risk suppliers audited
Responsible Procurement
- Sustainable Purchasing Policy
- Supplier Conduct Guidelines
- Sedex platform for audits
- Better Cotton Initiative
Climate-Related Risks & Opportunities
Transition Risks
- Rising energy costs
- Potential for associated levies or taxation
- Failure to demonstrate commitment to net-zero
Opportunities
- Energy efficiency improvements
- Transition to renewable energy
- Promoting services as a sustainable alternative for customers
Reporting Standards
Frameworks Used: GRI Standards (2021) core option, TCFD
Certifications: ISO 14001 (33% of sites)
UN Sustainable Development Goals
- Goal 8: Decent Work and Economic Growth
- Goal 3: Good Health and Well-being
- Goal 12: Responsible Consumption and Production
- Goal 5: Gender Equality
- Goal 13: Climate Action
Alignment with SDGs is used as a framework for sustainable business practices
Sustainable Products & Innovation
- Workwear’s mandarin collar tape with recycled polyester and sustainable cotton
- HORECA trial of repurposing waste linen
- Workwear’s new colour block flex collection with sustainable and recycled content